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10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Matte Black )

Ratings & Reviews for Cafe 10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Matte Black )

4.0
1380
Review
 4 out of 5
1380 Reviews


75% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the sleek, elegant design and impressive brewing performance, with many highlighting customizable brew strength, water temperature, and smartphone app control as standout features. However, a notable group reports serious durability concerns, including peeling carafe handles, corrosion, and complete machine failure within 12 to 24 months of use. Several mention difficulty obtaining replacement carafes and express frustration with unresponsive support for defective units. Despite these reliability issues, most customers find the design and brewing quality compelling, though some question the value given the premium price point.

Customer review summary generated by AI, including incentivized reviews.
1380 Customer Reviews

what its all about.

Would Recommend

It brews a great cup of coffee consistently. Easy to setup and use.

April 20, 2025

From cafeappliances.com

failed after 4 months

Would Not Recommend

It was fine when it worked. Lasted just over 4 months before it stopped brewing. Multiple attempts to reset and/or clean have not been successful.

April 19, 2025

From cafeappliances.com

Response from GE_Appliances

We would like to provide guidance with this coffee maker. We encourage you to take advantage of your limited warranty to get this brewing issue proper... Read More

GE_AppliancesApril 23, 2025

Pot handle peels

Would Recommend

Works well and looks nice, however; after only three months of use the handle is peeling. It has only been hand washed. For the price, I feel like the quality of the pot could be better.

April 18, 2025

From cafeappliances.com

Good coffee maker but bad quality

Would Not Recommend

Bad quality. I got it less than a year and the copper on the handle keeps peeling off.

April 14, 2025

From cafeappliances.com

Response from Cafe_Appliances

We want to help out with the handle on the carafe peeling off. We will be reaching out over email to collect additional information. Please respond at... Read More

Cafe_AppliancesApril 17, 2025

Great Hot Coffee.

Would Recommend

The cafe drip coffee maker makes great coffee. Fast & hot. And it stays hot for a long time in the pot. Now we own two of them. The black and the silver model.

April 13, 2025

From cafeappliances.com

Love this Coffee Maker!

Would Recommend

No issues with this coffee maker. Wifi feature is great and it is easy to hook-up. You can set the strength and temperature of your brew and can program auto start or turn it on with wifi feature whenever you are ready! We have the stainless steel model so there is no warming plate but coffee stays hot for a few hours. We have even gone back several hours later and the coffee is still warm so a 30 second stay in the microwave heats it back up! You can also set the # of cups you want from 1 t...

April 9, 2025

From cafeappliances.com

Great features!

Would Recommend

Love this product. Brewing is l5 minutes or less. Coffee taste delicious.

April 9, 2025

From cafeappliances.com

Great only if you love planned obsolescence

Would Not Recommend

Looks great, makes great coffee, does not last. Didn’t even make it two years, but of course died post-warranty. Don’t buy this.

April 5, 2025

From cafeappliances.com

Response from Café_Appliances

Allow us to lend a hand with your coffee maker no longer working. Look for an email from us soon, as we'll need more information. Please reply at your... Read More

Café_AppliancesApril 8, 2025

A very nice performing and looking appliance.

Would Recommend

Have not had it very long, but so far it has produced very fine coffee.

April 4, 2025

From cafeappliances.com

Response from Cafe_Appliances

You've made an amazing choice by going with this coffee maker. It is one of our favorite appliances. We especially love the delicious coffee that it b... Read More

Cafe_AppliancesApril 16, 2025

Electrical issue

We expected more from a coffee maker at this price point. We have the model before this one without the WiFi and it does look nice but the knob stopped working correctly so it takes us extra long to try get it to stop on the right number anytime we change the number of cups or time. Very frustrating.

April 4, 2025

From cafeappliances.com

Response from Café_Appliances

Allow us to assist you with the knob of your coffee maker no longer working. Look for an email from us soon, as we'll need more information. Please re... Read More

Café_AppliancesApril 8, 2025

Poor quality

The carafe is completely peaking and cracking. Always hand washed. How can I replace ?

April 2, 2025

From cafeappliances.com

Response from GE_Appliances

We are more than happy to assist you with your coffee maker carafe. The compatible replacement part is part WC02X20411. This carafe can be viewed and ... Read More

GE_AppliancesApril 4, 2025
Response from Cafe_Appliances

We want to help out with your carafe peeling. We will be reaching out over email to collect additional information. Please respond at your earliest co... Read More

Cafe_AppliancesApril 4, 2025

Game-Changer for Coffee Lovers

Would Recommend

If you’re serious about your coffee, the Café Specialty Drip Coffee Maker is a must-have. Designed with both aesthetics and performance in mind, this machine delivers barista-quality brews with the convenience of an at-home setup. Design & Build Right out of the box, the Café Specialty Drip Coffee Maker impresses with its sleek, modern design. The stainless steel finish and customizable color options make it a perfect fit for any kitchen. It’s a machine that not only functions exceptionally wel...

March 31, 2025

From cafeappliances.com

Response from GE_Appliances

We are thrilled that you are loving your new coffee maker. This is such a beautiful model with many great brewing features that we are happy to hear y... Read More

GE_AppliancesApril 15, 2025

Buyer Beware

My maker died after 2 months of use (no heat and it won't brew). GE is refusing to honor their warranty. It took writing a bad review here to get someone to contact me. Interestingly the original review is gone. They are flat out refusing to fix this because I don't have a receipt because it was a holiday gift, despite that I registered my coffee maker with them upon receipt. Theses coffee makers are defective, but at least the blue tooth still works ... Go with another brand. The other high e...

March 25, 2025

From cafeappliances.com

Response from Cafe_Appliances

We're sorry to hear about your coffee maker needing to be replaced so soon. We do see that you are working with our support team to help get this reso... Read More

Cafe_AppliancesMarch 26, 2025

Good Coffee, Cheap Carafe

I've had this coffee maker for a little over 2 years. It still makes great coffee, but the carafe is falling apart. The finish on the handle is bubbling on the top and corroding on the underside. I'm sure the handle is going to detach like so many other reviews have mentioned. There also a good amount of water trapped somewhere in the walls of the carafe, likely getting in through the corroding handle. I've tried to purchase a replacement carafe, but the thing is always sold out, likely because ...

March 25, 2025

From cafeappliances.com

Response from Cafe_Appliances

We'd like to help out with your carafe peeling and bubbling. We will be reaching out over email to collect additional information. Please respond at y... Read More

Cafe_AppliancesMarch 26, 2025

Good coffee, poor design, difficult to clean

Would Not Recommend

Makes a good pot of coffee, but it’s a pain in the butt to clean! Every day I have to deal with trying to get coffee grounds off the lid and the filter area. Bought it because it claims to Have less plastic than most coffee makers, but the filter area is still plastic So I’m still dealing with plastic getting hot

March 22, 2025

From cafeappliances.com

Response from Cafe_Appliances

We will be passing your comments about build material and the cleaning process over to our product team to review. That way we can look for improvemen... Read More

Cafe_AppliancesMarch 26, 2025

Perfect cup of coffee

I love this coffee maker! It brews delicious cups of coffee in very little time . It looks beautiful with my other cafe appliances, all of which are perfect! My only recommendation would be to brew 12 cups instead of 10.

March 22, 2025

From cafeappliances.com

Response from Cafe_Appliances

Thanks for letting us know how you feel about your new coffee maker. We are so happy you are loving this model. We especially love the delicious coffe... Read More

Cafe_AppliancesApril 4, 2025

Beautiful but not to the standards

Would Not Recommend

My wife and I bought this coffee pot for the sleek design and it matched all our other GE Cafe’ appliances. The design is amazing. However the thing we don’t care for is the coffee does not stay hot for long in the “thermal” container. If we would have k own this we would not have spent the high price for the unit.

March 20, 2025

From cafeappliances.com

Response from GE_Appliances

We know the importance of an appliance operating as expected, and we will be sure to pass these comments along to our product design team for review, ... Read More

GE_AppliancesMarch 24, 2025

Overall Great coffee maker - peeling though

Overall I’ve really enjoyed this coffee, it looks great and the WiFi is a cool feature, however the coating seems to be peeling unfortunately.

March 17, 2025

From cafeappliances.com

Response from Cafe_Appliances

We are sorry to hear about your coffee maker peeling. We'd like to help out with this. We will be reaching out over email to collect additional inform... Read More

Cafe_AppliancesMarch 19, 2025

Stops brewing after a year or less

Would Not Recommend

We love the look of this coffee maker and the fact that it is wi-if enabled. When it worked, it brewed great coffee. Ours stopped working 1 year and one 1 week after purchasing. There is no error message - just a spinning light and the brew never starts. We were sent a replacement and the SAME thing happened not even two months later. So disappointed. We give up.

March 17, 2025

From cafeappliances.com

Response from Cafe_Appliances

We are sorry to hear about your coffee maker not brewing properly. We'd like to help out. We recommend trying a full clean of the unit. You can find i... Read More

Cafe_AppliancesMarch 19, 2025

Good coffee, but handle breaking after 15 months

Would Not Recommend

This coffee maker does a great job with coffee, but unfortunately I am experiencing the same issues as others, with the carafe handle expanding and coming apart, after only 15 months. Even if this was an unforeseen design issue, it seems only right to correct this for those who experienced these issues after such a short time.

March 17, 2025

From cafeappliances.com

Response from GE_Appliances

We see that you are working with one of our agents, and we are confident that they will assist you with getting this issue properly addressed.

GE_AppliancesMarch 18, 2025