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Hawthorne 12-ft W x 14-ft L x 7-ft 10-3/4-in H White Metal Freestanding Pergola with Canopy

Ratings & Reviews for Backyard Discovery Hawthorne 12-ft W x 14-ft L x 7-ft 10-3/4-in H White Metal Freestanding Pergola with Canopy

4.9
288
Review
 4.9 out of 5
288 Reviews

2 Star
0%
1 Star
0%

99% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers are overwhelmingly delighted with their pergolas, praising the stunning white steel finish, exceptional build quality, and lasting durability that withstands harsh weather including hurricane-force winds. Most highlight how the pergola transforms outdoor spaces and becomes a centerpiece earning constant compliments from visitors. The Bilt app makes assembly manageable despite taking 6-8 hours, and customers love the no-maintenance steel construction, integrated electrical outlets, and weather-resistant design. A few mention the shade canopy as underwhelming, but overall reviewers consider this a premium investment that exceeds expectations.

Customer review summary generated by AI, including incentivized reviews.
288 Customer Reviews

Fantastic product and a great value!

Would Recommend

[This review was collected as part of a promotion.] We purchased this to install over out hot tub on the new patio we built. All the pieces were included, and everything fit together as intended. It only took a couple of hours for two people to assemble and we were quickly enjoying some gentle shade and a very classy addition to our happy space

April 2, 2023

From backyarddiscovery.com

Quality Product

Would Recommend

When looking to add additional shade to our Florida home, we wanted something that offered shade, stability and was also aesthetically pleasing. We are very pleased with our decision to install this pergola. When we started to assemble the pieces we were surprised at the quality of the construction. It’s been up a few months now and we love it.

April 2, 2023

From Range Outdoor Living

The 12 x 16 Hawthorne, ease of assembly

Would Recommend

Just a quick note that while searching for a 12x16 pergola, I came across the Hawthorne design and found the price very competitive. I live in West Virginia so I wanted the steel rather than a vinyl due to varying weather conditions. I had questions, and your customer service was prompt and knowledgeable. I ordered the unit and it arrived in a timely manner. It was assembled yesterday on a 12 x 20 deck extension we built for it. My neighbor, my wife and I did the assembly working in stations. Al...

March 30, 2023

From Range Outdoor Living

Excellent product - couldn't be happier!

Would Recommend

We ordered this pergola for our backyard to go over our hot tub. It arrived more quickly than I anticipated, and in perfect condition. Having assembled many different things, I knew what to expect but.....no parts missing, no scratches or dents, instructions included, instructions were understandable, no missing holes or ill fitting parts. It was perfect in every way! We truly could not be happier and would recommend this to anyone.

March 29, 2023

From backyarddiscovery.com

Would Recommend

I am very happy with the product.

March 29, 2023

From Range Outdoor Living

Perfect! Just as described!

Would Recommend

This pergola is exactly what we needed for our very sunny backyard! The inside cover works great for sunny days! It was fairly straight forward to put together also!

March 28, 2023

From backyarddiscovery.com

Great doing business with Backyard Discovery

Would Recommend

[This review was collected as part of a promotion.] It is as advertised. The canvas included was undersized and didn’t fit. We contacted the company and they immediately sent the correct one…..they said it was their error and no charge…….

March 28, 2023

From Range Outdoor Living

The fact that it's steel very low maintenance..

Would Recommend

We have had many people asked about this and were surprised that it is steel, not wood! We have recommended everyone to go with this as we live in hot Arizona, don't have to repaint it every year! We love it! Makes our yard look inviting!

March 28, 2023

From backyarddiscovery.com

Nicely finished metal Pergola kit

Would Recommend

I bought this for a patio in my back yard. I wanted it to be the same height as my roof on my house and shop, so I built concrete columns on which to erect the pergola, covered in stone veneer (see pictures). In the process now of adding a light at each corner (not included in kit) (see pictures). I haven't even pulled the AC power center out of the box yet and probably won't end up using it. Overall, this is an easily assembled kit that really looks quite nice, attested by my neighbors' co...

March 28, 2023

From Range Outdoor Living

An amazing pergola at a great value.

Would Recommend

Visiting Sam’s Club, I saw a wooden pergola and asked the associate if they came in different materials, colors, and sizes. I was told to look at the pergola section on the website as there was a wide variety. Upon reviewing I was pleasantly surprised and immediately made the purchase. The arrival of the pergola was timely. While I didn’t go with the Sam’s installation team as the date was too far away, I got another team to install and the outcome exceeded my expectations when the pergola w...

March 28, 2023

From Range Outdoor Living

Just WOW!

Would Recommend

I bought the 12X10 Ashford steel pergola and am so happy I did! I hesitated on the steel vs wood but once it got built, I knew I made the right choice! It is beautiful! Assembly was easy and everything went together with no issues. Other than a few minor scratches (touch up paint is on the way) there wasn’t any missing or damaged parts. I am beyond pleased with my new pergola! It is the perfect addition to my new backyard makeover and I’m looking forward to enjoying it with family and friends ma...

March 28, 2023

From backyarddiscovery.com

Beautiful Party or Relaxation Place

Would Recommend

I love this maintenance free pergola. I can sit in my hot tub and watch TV. It is super sturdy with no trouble withstanding our high wind storms. Husband and 2 others were able to put it together in one day. I think it adds to my property value. Would buy metal pergola over the wood as it is so maintenance free. What a great addition to my patio!

March 27, 2023

From backyarddiscovery.com

quality and installation

Would Recommend

Good quality and easy to install

March 24, 2023

From Range Outdoor Living

14x10 Hawthorne Pergola

Would Recommend

Purchased last summer after months of searching. This one is exactly what we wanted, beautiful finish and look, and super sturdy. I put it together myself in about 8 hours, but would have been easier with a second person. Get loads of complements from guests. Love it!

March 21, 2023

From Range Outdoor Living

Hawthorne pergola

Would Recommend

We absolutely love this pergola! This company was so nice to work with, in ordering, delivering, instructions to assemble, everything.

March 20, 2023

From Range Outdoor Living

Perfection

Would Recommend

Bought my pergola a year ago. This will be our second summer with it. It arrived ahead of schedule in 4 boxes. I was surprised at the condition of the boxes coming across country but they were in great shape. All parts were included. We took one day to open the boxes and lay out the pieces. The next day we put it together in about 2 hours! It is gorgeous. And the powder coated steel is great for our Pacific NW climate Won’t rot or rust. I love it. And the price was good too. A lot less tha...

March 20, 2023

From Range Outdoor Living

Beautiful design and easy to assemble.

Would Recommend

We bought this pergola as a replacement for a "big box store" pergola that we had for several years. The difference is design, quality, ease of assemble and customer service is amazing. We upgraded to a bigger size than we had. The canopy is a much better design than the drape over models. Very happy with the purchase and are considering an attached pergola for our back porch.

March 20, 2023

From Range Outdoor Living

GREAT FEATURES ANMD VERY EASY TO INSTALL.

Would Recommend

Very pleased with the shade cover and the power center that came with it. Added some side curtains rof morning and even shade.

March 20, 2023

From Range Outdoor Living

Love my new backyard!

Would Recommend

The pergola is a beautiful addition to our backyard. The crew of three that built our deck put it together in a few hours, they said it was the easiest pergola they have built and that it was the only one that they have built that wasn't missing parts and wasn't broken or dented upon arrival. Plenty of room for a sofa, loveseat, chairs, and a fire table. Can't wait to enjoy our outdoor living area this year.

March 20, 2023

From Range Outdoor Living

Comfort

Would Recommend

[This review was collected as part of a promotion.]

March 20, 2023

From Range Outdoor Living