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Hawthorne 12-ft W x 14-ft L x 7-ft 10-3/4-in H White Metal Freestanding Pergola with Canopy

Ratings & Reviews for Backyard Discovery Hawthorne 12-ft W x 14-ft L x 7-ft 10-3/4-in H White Metal Freestanding Pergola with Canopy

4.9
289
Review
 4.9 out of 5
290 Reviews

2 Star
0%
1 Star
0%

99% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers are overwhelmingly delighted with their pergolas, praising the stunning white steel finish, exceptional build quality, and lasting durability that withstands harsh weather including hurricane-force winds. Most highlight how the pergola transforms outdoor spaces and becomes a centerpiece earning constant compliments from visitors. The Bilt app makes assembly manageable despite taking 6-8 hours, and customers love the no-maintenance steel construction, integrated electrical outlets, and weather-resistant design. A few mention the shade canopy as underwhelming, but overall reviewers consider this a premium investment that exceeds expectations.

Customer review summary generated by AI, including incentivized reviews.
290 Customer Reviews

Love my new backyard!

Would Recommend

The pergola is a beautiful addition to our backyard. The crew of three that built our deck put it together in a few hours, they said it was the easiest pergola they have built and that it was the only one that they have built that wasn't missing parts and wasn't broken or dented upon arrival. Plenty of room for a sofa, loveseat, chairs, and a fire table. Can't wait to enjoy our outdoor living area this year.

March 20, 2023

From Range Outdoor Living

Comfort

Would Recommend

[This review was collected as part of a promotion.]

March 20, 2023

From Range Outdoor Living

Nice to buy from an American company

Would Recommend

Just like the old days, when what you bought is what you expected. Couldn’t be happier with the quality, instructions, and overall results. Will buy again.

March 20, 2023

From Range Outdoor Living

Great buy!

Would Recommend

I bought this about two months ago. It arrived sooner than what they said it would. Durable and great quality material. Took a while to put it together. Make sure you read through all the instructions before beginning to assemble. Also, don’t screw in the screws too tight until you get them all in. Overall, I am very happy with this purchase.

March 15, 2023

From Range Outdoor Living

Great so far!

Would Recommend

My 13 year old son and I were able to put this together a couple days. I love the way it turned out. Hopefully the steel will hole up in the Florida weather.

January 15, 2023

From backyarddiscovery.com

Pergola

Would Recommend

This was very easy to assemble. All of the holes were in the right place and the fasteners were easy to install. Great quality.

November 28, 2022

From backyarddiscovery.com

Awesome

Would Recommend

We’re so pleased with our new pergola. The only thing I wish is that they had touch up paint for scratches.

November 7, 2022

From backyarddiscovery.com

Great pergola, sail shade needs some extra help.

We have assembled several gazebos over the past few years and this one was by far the easiest to put together. The sail shade is nice, though we did have to add some grommets around the eege to help secure it down with bungee cords- the wind kept blowing it off. The buckle straps it comes with are pretty slick and slide out of the buckles pretty easily. It's perfect now though! Couldn't be happier.

November 7, 2022

From backyarddiscovery.com

Beautiful

Would Recommend

Love it… very strong. We had no issues with putting it together and no parts missing or damaged. Only issue… canopy flew off so not tight enough… have to adjust it or get another one at some point.

October 30, 2022

From Range Outdoor Living

Our backyard is complete

Would Recommend

We love our pergola so much! It wasnt too hard to put together and it looks so great in our space.

October 28, 2022

From Range Outdoor Living

High quality product

Love the quality , easy to assemble , and looks great

October 24, 2022

From backyarddiscovery.com

Pergola added so much to patio

Would Recommend

I ordered this pergola and had a handyman put it up for me. I’ll start by saying the customer service is wonderful and was delivered on time. The handyman had it up in one day and said was easy to assemble. The pergola is nice and sturdy and added an inviting look to our back patio. I feel this will last for many years to come and being a galvanized steel will be maintenance free, no painting or treating as you would need to with wood. We are very happy with our purchase and would highly recom...

October 20, 2022

From backyarddiscovery.com

Simple and Nice

Would Recommend

I purchased this pergola because of all the good reviews. They are all true. This was such an easy assembly. Two people and we had it done in 4 hours. Instructions are easy to follow and EVERYTHING is labeled. Thanks for such a great product

October 9, 2022

From backyarddiscovery.com

Response from Customer Advocate

We are excited to earn your 5-star review. Better yet you shared a photo and our pergola looks fabulous in your yard.

Customer AdvocateOctober 10, 2022

Beautiful pergola

Would Recommend

Seemed difficult to put together but once we got going it went very well. Took two people about 7 hours. It is beautiful and perfect for our area! Excellent quality

September 24, 2022

From Range Outdoor Living

Beautiful pergola

Would Recommend

Pergola was everything they said it would be. It is absolutely beautiful and I’m getting so many compliments about how it has changed my backyard area. It is very sturdy and easy to put together. I had 2 damaged pieces during shipment and they had them replaced within 3 days with no questions asked.

September 14, 2022

From backyarddiscovery.com

Absolutely beautiful and extremely well built

Would Recommend

We purchased and received the Backyard Discovery Pergola in July 2022. Pergola arrived in 4 boxes, excellent packaging and delivery. We unpacked and preassembled the Pergola to ensure all pieces were shipped prior to actual assembly. The assembly took 2 men and only 5 hours to complete! We love, love the Pergola, very beautiful addition to our back yard.

September 11, 2022

From Range Outdoor Living

Well built and nice looking pergolas

Would Recommend

The pergola is sturdy and well designed in my opinion. Easy to assemble if you follow the good instructions. Customer service is outstanding as I damaged a couple parts and they sent me replacements at no charge. Brad was awesome when I called in. When I told him I had an accident with the assembly, first thing he asked was, "is everyone ok?". I would have given 5 stars but the reason I needed the largest unit was for the most shade and the shade cover that is installed on the top is smaller tha...

September 1, 2022

From backyarddiscovery.com

Hawthorne 12 x 10 steel pergola in white

Solid well made product. Installer mounted it in concrete footers on paver brick patio and commented on the good construction of the product. Looks great and included shade and box with electric and usb outlets a nice bonus. Have received many compliments about the pergola. Well worth the price. Highly recommend.

August 25, 2022

From Range Outdoor Living

White 12x10 Hawthorne steel pergola by Backyard Di

Lots of parts and screws, but it went together very easily. Had my wife assist me and we had it up in a couple of days and it looks great. Would recommend to anyone thinking of buying a pergola.

August 20, 2022

From Range Outdoor Living

Pergola

Would Recommend

What an awesome product! Neatly shipped, no damages, all labeled. All lined up perfectly. Only needed the help of 1 other person for short periods. Can be done in 4-5 hours!

August 17, 2022

From Range Outdoor Living