
Ratings & Reviews for Backyard Discovery Hawthorne 12-ft W x 14-ft L x 7-ft 10-3/4-in H White Metal Freestanding Pergola with Canopy
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers are overwhelmingly delighted with their pergolas, praising the stunning white steel finish, exceptional build quality, and lasting durability that withstands harsh weather including hurricane-force winds. Most highlight how the pergola transforms outdoor spaces and becomes a centerpiece earning constant compliments from visitors. The Bilt app makes assembly manageable despite taking 6-8 hours, and customers love the no-maintenance steel construction, integrated electrical outlets, and weather-resistant design. A few mention the shade canopy as underwhelming, but overall reviewers consider this a premium investment that exceeds expectations.
Customer review summary generated by AI, including incentivized reviews.Love my new backyard!
Would RecommendThe pergola is a beautiful addition to our backyard. The crew of three that built our deck put it together in a few hours, they said it was the easiest pergola they have built and that it was the only one that they have built that wasn't missing parts and wasn't broken or dented upon arrival. Plenty of room for a sofa, loveseat, chairs, and a fire table. Can't wait to enjoy our outdoor living area this year.
From Range Outdoor Living
Comfort
Would Recommend[This review was collected as part of a promotion.]
From Range Outdoor Living
Nice to buy from an American company
Would RecommendJust like the old days, when what you bought is what you expected. Couldn’t be happier with the quality, instructions, and overall results. Will buy again.
From Range Outdoor Living
Great buy!
Would RecommendI bought this about two months ago. It arrived sooner than what they said it would. Durable and great quality material. Took a while to put it together. Make sure you read through all the instructions before beginning to assemble. Also, don’t screw in the screws too tight until you get them all in. Overall, I am very happy with this purchase.
From Range Outdoor Living
Great so far!
Would RecommendMy 13 year old son and I were able to put this together a couple days. I love the way it turned out. Hopefully the steel will hole up in the Florida weather.
From backyarddiscovery.com
Pergola
Would RecommendThis was very easy to assemble. All of the holes were in the right place and the fasteners were easy to install. Great quality.
From backyarddiscovery.com
Awesome
Would RecommendWe’re so pleased with our new pergola. The only thing I wish is that they had touch up paint for scratches.
From backyarddiscovery.com
Great pergola, sail shade needs some extra help.
We have assembled several gazebos over the past few years and this one was by far the easiest to put together. The sail shade is nice, though we did have to add some grommets around the eege to help secure it down with bungee cords- the wind kept blowing it off. The buckle straps it comes with are pretty slick and slide out of the buckles pretty easily. It's perfect now though! Couldn't be happier.
From backyarddiscovery.com
Beautiful
Would RecommendLove it… very strong. We had no issues with putting it together and no parts missing or damaged. Only issue… canopy flew off so not tight enough… have to adjust it or get another one at some point.
From Range Outdoor Living
Our backyard is complete
Would RecommendWe love our pergola so much! It wasnt too hard to put together and it looks so great in our space.
From Range Outdoor Living
High quality product
Love the quality , easy to assemble , and looks great
From backyarddiscovery.com
Pergola added so much to patio
Would RecommendI ordered this pergola and had a handyman put it up for me. I’ll start by saying the customer service is wonderful and was delivered on time. The handyman had it up in one day and said was easy to assemble. The pergola is nice and sturdy and added an inviting look to our back patio. I feel this will last for many years to come and being a galvanized steel will be maintenance free, no painting or treating as you would need to with wood. We are very happy with our purchase and would highly recom...
From backyarddiscovery.com
Simple and Nice
Would RecommendI purchased this pergola because of all the good reviews. They are all true. This was such an easy assembly. Two people and we had it done in 4 hours. Instructions are easy to follow and EVERYTHING is labeled. Thanks for such a great product
From backyarddiscovery.com
Beautiful pergola
Would RecommendSeemed difficult to put together but once we got going it went very well. Took two people about 7 hours. It is beautiful and perfect for our area! Excellent quality
From Range Outdoor Living
Beautiful pergola
Would RecommendPergola was everything they said it would be. It is absolutely beautiful and I’m getting so many compliments about how it has changed my backyard area. It is very sturdy and easy to put together. I had 2 damaged pieces during shipment and they had them replaced within 3 days with no questions asked.
From backyarddiscovery.com
Absolutely beautiful and extremely well built
Would RecommendWe purchased and received the Backyard Discovery Pergola in July 2022. Pergola arrived in 4 boxes, excellent packaging and delivery. We unpacked and preassembled the Pergola to ensure all pieces were shipped prior to actual assembly. The assembly took 2 men and only 5 hours to complete! We love, love the Pergola, very beautiful addition to our back yard.
From Range Outdoor Living
Well built and nice looking pergolas
Would RecommendThe pergola is sturdy and well designed in my opinion. Easy to assemble if you follow the good instructions. Customer service is outstanding as I damaged a couple parts and they sent me replacements at no charge. Brad was awesome when I called in. When I told him I had an accident with the assembly, first thing he asked was, "is everyone ok?". I would have given 5 stars but the reason I needed the largest unit was for the most shade and the shade cover that is installed on the top is smaller tha...
From backyarddiscovery.com
Hawthorne 12 x 10 steel pergola in white
Solid well made product. Installer mounted it in concrete footers on paver brick patio and commented on the good construction of the product. Looks great and included shade and box with electric and usb outlets a nice bonus. Have received many compliments about the pergola. Well worth the price. Highly recommend.
From Range Outdoor Living
White 12x10 Hawthorne steel pergola by Backyard Di
Lots of parts and screws, but it went together very easily. Had my wife assist me and we had it up in a couple of days and it looks great. Would recommend to anyone thinking of buying a pergola.
From Range Outdoor Living
Pergola
Would RecommendWhat an awesome product! Neatly shipped, no damages, all labeled. All lined up perfectly. Only needed the help of 1 other person for short periods. Can be done in 4-5 hours!
From Range Outdoor Living
We are excited to earn your 5-star review. Better yet you shared a photo and our pergola looks fabulous in your yard.