Ratings & Reviews for Backyard Discovery Hawthorne 12-ft W x 14-ft L x 7-ft 10-3/4-in H White Metal Freestanding Pergola with Canopy

Perfect

Two days after putting the arbor together we had up to 80 mile wind gusts and it did not move at all. Awesome. It was very easy to assemble and I am very happy and glad I bought it.

Hawthorne Pergola

I bought this a month ago and so far it’s all good, would have liked the seams to be tighter as the beams are connected together and the sail cover could be better quality or a choice to upgrade it.

exceeded my expectations

This is a solid and well engineered product. Instructions were very clear. There is a lot of hardware but it was easily installed. The customer service line is so friendly and helpful (even on the weekend). If you are looking for a pergola I highly recommend.

Pergola 16x14 Stratford

Sheer perfection. Every hole is perfectly aligned. Assembly instructions were clear. Total assembly time about 8 hours. ( by this 66 year old couple) Absolutely no regrets. Complements our space and looks phenomenal. Best of all, no maintenance! Love this product!!!!

In love with my pergola!

I bought mine on April 11th and it was delivered only days later! I did hire someone to construct it for me which only took them 4 hrs. He even suggested it to another client who ended up ordering the cedar pergola! The entire process through Backyard Discovery was seamless! Wouldn’t hesitate to recommend any of their products!

Pergola is great, but...

the canopy is way too small and why does it have curved sides instead of straight sides? If the shade were properly sized, my rating would be a 5.

Love the new pergola and Backyard discovery

The Pergola is beautiful set up in my backyard. I have not tried the sunshade on it yet. Everything was fantastic from order to set up-great communication everything was done in a timely manner. Very happy that I went with backyard discovery

5 Star Company!

Previously, I wrote a review about how much I love my pergola, and still do. In addition, I have had occasion to call for information twice, and both times I have been very impressed with the staff. Not only are they knowledgeable and professional, they are extremely friendly, polite, and helpful. Backyard Discovery is a company I would most highly recommend. Thank you!

Strong and beautiful

[This review was collected as part of a promotion.] Bought and put up 2 of the Hawthorn pergolas. So glad I chose this brand. The guys who put them up said they were the best built pergolas they’d ever installed! Cant wait to sit and relax under their shade.

I like that it’s steel, maintenance-free.

[This review was collected as part of a promotion.] I love it on my back patio. A good sunblocker and I get lots of compliments on it.

Love it!

[This review was collected as part of a promotion.] We bought this for our back patio and it is absolutely perfect, I love the color, design, and sturdiness. We hung white curtains and lights and it makes the most lovely ambiance. Couldn’t be more satisfied and happy with my purchase!

Incredibly pleased with this Pergola!

[This review was collected as part of a promotion.] I bought this in the summer to replace a pergola that blew over with the heavy wind, and am incredibly pleased! It brought my paradise back and my dog Thelma approves!

Well made an looks great!

[This review was collected as part of a promotion.] Decided to add this to my patio project and so happy we did. It is the defining feature. I raised it 18" to give it more height.

Awesome Pergola

[This review was collected as part of a promotion.] This has made the Deck usable and such a nice area.

Love my pergola!!

[This review was collected as part of a promotion.] I got tired of my patio umbrellas blowing down so I bit the bullet and bought my pergola. It’s absolutely GORGEOUS

Great value for a beautiful look

[This review was collected as part of a promotion.] This was the best value for a well built, good looking pergola. It did take 11 hours for me to put together by myself, but at a savings of about $6K.

14 x 12 Ashford steel pergola.

Decided on the steel pergola to have less future maintenance. It was a great addition for my new fire pit area. Goes great with the new landscaping. Took me about 8 hours with my grandsons help to get it completed. Product was well packed and instructions were very well illustrated and easy to follow.

Ashford 14 x 12 Pergola

The pergola had been a game changer for us! We put it on our deck and now we can actually sit outside in comfort. The canopy doesn’t have the best attachments, the edges rolled & tends to come off in the wind. Also, their customer service is 5 star!

Great Product

Great Pergola. It did come with 6 holes not tapped for screws so I tapped them myself. It took 6 hours to install just stick to the directions.and you are gonna want to use a impact driver or something like a drill . For assembly.

Beautiful, easy to assemble, high quality

Couldn’t ask for a better product or company. The pergola arrived in a couple of days, communication was great, super easy to assemble with clear instructions and everything fit together as expected. And of course, it’s absolutely beautiful. Have had it a few months in intense Chicago weather and so far so good.