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Stratford 12-ft W x 14-ft L x 7-ft 10-3/4-in H Black Metal Freestanding Pergola with Canopy

Ratings & Reviews for Backyard Discovery Stratford 12-ft W x 14-ft L x 7-ft 10-3/4-in H Black Metal Freestanding Pergola with Canopy

4.9
283
Review
 4.9 out of 5
284 Reviews

2 Star
0%
1 Star
0%

100% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers are overwhelmingly delighted with this pergola, praising its exceptional build quality, sturdy steel frame, and elegant design. Reviewers consistently highlight how parts fit together perfectly and the structure withstands harsh weather conditions. Many rave about its stunning aesthetic impact, with numerous compliments from friends and neighbors transforming ordinary patios into stylish retreats. The Bilt app instructions make assembly manageable despite the size, and built-in electrical outlets add practical convenience. Nearly all customers strongly recommend it and express complete satisfaction with their purchase.

Customer review summary generated by AI, including incentivized reviews.
284 Customer Reviews

Great so far!

Would Recommend

My 13 year old son and I were able to put this together a couple days. I love the way it turned out. Hopefully the steel will hole up in the Florida weather.

January 15, 2023

From backyarddiscovery.com

Pergola

Would Recommend

This was very easy to assemble. All of the holes were in the right place and the fasteners were easy to install. Great quality.

November 28, 2022

From backyarddiscovery.com

Awesome

Would Recommend

We’re so pleased with our new pergola. The only thing I wish is that they had touch up paint for scratches.

November 7, 2022

From backyarddiscovery.com

Great pergola, sail shade needs some extra help.

We have assembled several gazebos over the past few years and this one was by far the easiest to put together. The sail shade is nice, though we did have to add some grommets around the eege to help secure it down with bungee cords- the wind kept blowing it off. The buckle straps it comes with are pretty slick and slide out of the buckles pretty easily. It's perfect now though! Couldn't be happier.

November 7, 2022

From backyarddiscovery.com

Beautiful

Would Recommend

Love it… very strong. We had no issues with putting it together and no parts missing or damaged. Only issue… canopy flew off so not tight enough… have to adjust it or get another one at some point.

October 30, 2022

From Range Outdoor Living

Our backyard is complete

Would Recommend

We love our pergola so much! It wasnt too hard to put together and it looks so great in our space.

October 28, 2022

From Range Outdoor Living

High quality product

Love the quality , easy to assemble , and looks great

October 24, 2022

From backyarddiscovery.com

Pergola added so much to patio

Would Recommend

I ordered this pergola and had a handyman put it up for me. I’ll start by saying the customer service is wonderful and was delivered on time. The handyman had it up in one day and said was easy to assemble. The pergola is nice and sturdy and added an inviting look to our back patio. I feel this will last for many years to come and being a galvanized steel will be maintenance free, no painting or treating as you would need to with wood. We are very happy with our purchase and would highly recom...

October 20, 2022

From backyarddiscovery.com

Simple and Nice

Would Recommend

I purchased this pergola because of all the good reviews. They are all true. This was such an easy assembly. Two people and we had it done in 4 hours. Instructions are easy to follow and EVERYTHING is labeled. Thanks for such a great product

October 9, 2022

From backyarddiscovery.com

Response from Customer Advocate

We are excited to earn your 5-star review. Better yet you shared a photo and our pergola looks fabulous in your yard.

Customer AdvocateOctober 10, 2022

Beautiful pergola

Would Recommend

Seemed difficult to put together but once we got going it went very well. Took two people about 7 hours. It is beautiful and perfect for our area! Excellent quality

September 24, 2022

From Range Outdoor Living

Beautiful pergola

Would Recommend

Pergola was everything they said it would be. It is absolutely beautiful and I’m getting so many compliments about how it has changed my backyard area. It is very sturdy and easy to put together. I had 2 damaged pieces during shipment and they had them replaced within 3 days with no questions asked.

September 14, 2022

From backyarddiscovery.com

Absolutely beautiful and extremely well built

Would Recommend

We purchased and received the Backyard Discovery Pergola in July 2022. Pergola arrived in 4 boxes, excellent packaging and delivery. We unpacked and preassembled the Pergola to ensure all pieces were shipped prior to actual assembly. The assembly took 2 men and only 5 hours to complete! We love, love the Pergola, very beautiful addition to our back yard.

September 11, 2022

From Range Outdoor Living

Well built and nice looking pergolas

Would Recommend

The pergola is sturdy and well designed in my opinion. Easy to assemble if you follow the good instructions. Customer service is outstanding as I damaged a couple parts and they sent me replacements at no charge. Brad was awesome when I called in. When I told him I had an accident with the assembly, first thing he asked was, "is everyone ok?". I would have given 5 stars but the reason I needed the largest unit was for the most shade and the shade cover that is installed on the top is smaller tha...

September 1, 2022

From backyarddiscovery.com

Hawthorne 12 x 10 steel pergola in white

Solid well made product. Installer mounted it in concrete footers on paver brick patio and commented on the good construction of the product. Looks great and included shade and box with electric and usb outlets a nice bonus. Have received many compliments about the pergola. Well worth the price. Highly recommend.

August 25, 2022

From Range Outdoor Living

White 12x10 Hawthorne steel pergola by Backyard Di

Lots of parts and screws, but it went together very easily. Had my wife assist me and we had it up in a couple of days and it looks great. Would recommend to anyone thinking of buying a pergola.

August 20, 2022

From Range Outdoor Living

Pergola

Would Recommend

What an awesome product! Neatly shipped, no damages, all labeled. All lined up perfectly. Only needed the help of 1 other person for short periods. Can be done in 4-5 hours!

August 17, 2022

From Range Outdoor Living

Black steel pergola

Excellent product. Very sturdy. As per prior comments, the shade is not very sturdy and in the hot central valley of California, it will probably not last more than the 2 years indicated in the paperwork. Also it does not fully cover the top, however sufficient for the time being. Have not yet attached the power pack but based on the quality of the pergola, would not expect it to be anything but very good.

August 16, 2022

From Range Outdoor Living

Pergola

Would Recommend

I put all most of the parts together and laid them out on a snowmobile trailer. Then my wife and I put it up one day. Just two mid 60 year olds. Everyone that has seen it loves it . My only complaint is that the shade sail wants to curl up in between the corner tie downs. Love the no maintenance !!’

August 15, 2022

From Range Outdoor Living

Pergola is beautiful, the canopy is terrible.

The canopy cover is nothing like the description or the picture. It describes it as a soft canopy cover and looks black. It is gray, thick, bulky, and is very small. There is a gap of about 18 inches on all four sides, and it just does not look right. When I compare it to the pictures, it is way off. The pergola itself is beautiful, we are just disappointed with the canopy top. Need to figure out how to contact the company to see if there is anything that can be done.

August 15, 2022
Verified Purchaser
Was this Review Helpful ?
Response from BYDSales

I am sorry to hear that you were not satisfied with the canopy! We would love to see if there is anything that we can do to help. You can reach us at...

BYDSalesAugust 15, 2022

BackyardDiscovery

Focal point to our garden

Would Recommend

[This review was collected as part of a promotion.] We love our new pergola. It was easy to setup (footings were the challenge) and it becomes the focal point of our garden

August 9, 2022

From backyarddiscovery.com