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Stratford 12-ft W x 14-ft L x 7-ft 10-3/4-in H Black Metal Freestanding Pergola with Canopy

Ratings & Reviews for Backyard Discovery Stratford 12-ft W x 14-ft L x 7-ft 10-3/4-in H Black Metal Freestanding Pergola with Canopy

4.9
283
Review
 4.9 out of 5
283 Reviews

2 Star
0%
1 Star
0%

100% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers are overwhelmingly delighted with this pergola, praising its exceptional build quality, sturdy steel frame, and elegant design. Reviewers consistently highlight how parts fit together perfectly and the structure withstands harsh weather conditions. Many rave about its stunning aesthetic impact, with numerous compliments from friends and neighbors transforming ordinary patios into stylish retreats. The Bilt app instructions make assembly manageable despite the size, and built-in electrical outlets add practical convenience. Nearly all customers strongly recommend it and express complete satisfaction with their purchase.

Customer review summary generated by AI, including incentivized reviews.
283 Customer Reviews

Pergola 16x14 Stratford

Would Recommend

Sheer perfection. Every hole is perfectly aligned. Assembly instructions were clear. Total assembly time about 8 hours. ( by this 66 year old couple) Absolutely no regrets. Complements our space and looks phenomenal. Best of all, no maintenance! Love this product!!!!

June 6, 2024

From Range Outdoor Living

In love with my pergola!

Would Recommend

I bought mine on April 11th and it was delivered only days later! I did hire someone to construct it for me which only took them 4 hrs. He even suggested it to another client who ended up ordering the cedar pergola! The entire process through Backyard Discovery was seamless! Wouldn’t hesitate to recommend any of their products!

May 14, 2024

From Range Outdoor Living

Pergola is great, but...

Would Recommend

the canopy is way too small and why does it have curved sides instead of straight sides? If the shade were properly sized, my rating would be a 5.

April 21, 2024

From Range Outdoor Living

Love the new pergola and Backyard discovery

Would Recommend

The Pergola is beautiful set up in my backyard. I have not tried the sunshade on it yet. Everything was fantastic from order to set up-great communication everything was done in a timely manner. Very happy that I went with backyard discovery

April 3, 2024

From backyarddiscovery.com

5 Star Company!

Would Recommend

Previously, I wrote a review about how much I love my pergola, and still do. In addition, I have had occasion to call for information twice, and both times I have been very impressed with the staff. Not only are they knowledgeable and professional, they are extremely friendly, polite, and helpful. Backyard Discovery is a company I would most highly recommend. Thank you!

March 25, 2024

From Range Outdoor Living

Strong and beautiful

Would Recommend

[This review was collected as part of a promotion.] Bought and put up 2 of the Hawthorn pergolas. So glad I chose this brand. The guys who put them up said they were the best built pergolas they’d ever installed! Cant wait to sit and relax under their shade.

December 1, 2023

From Range Outdoor Living

I like that it’s steel, maintenance-free.

Would Recommend

[This review was collected as part of a promotion.] I love it on my back patio. A good sunblocker and I get lots of compliments on it.

November 30, 2023

From Range Outdoor Living

Love it!

Would Recommend

[This review was collected as part of a promotion.] We bought this for our back patio and it is absolutely perfect, I love the color, design, and sturdiness. We hung white curtains and lights and it makes the most lovely ambiance. Couldn’t be more satisfied and happy with my purchase!

November 29, 2023

From Range Outdoor Living

Incredibly pleased with this Pergola!

Would Recommend

[This review was collected as part of a promotion.] I bought this in the summer to replace a pergola that blew over with the heavy wind, and am incredibly pleased! It brought my paradise back and my dog Thelma approves!

November 26, 2023

From Range Outdoor Living

Well made an looks great!

[This review was collected as part of a promotion.] Decided to add this to my patio project and so happy we did. It is the defining feature. I raised it 18" to give it more height.

November 16, 2023

From backyarddiscovery.com

Awesome Pergola

Would Recommend

[This review was collected as part of a promotion.] This has made the Deck usable and such a nice area.

November 16, 2023

From Range Outdoor Living

Love my pergola!!

Would Recommend

[This review was collected as part of a promotion.] I got tired of my patio umbrellas blowing down so I bit the bullet and bought my pergola. It’s absolutely GORGEOUS

November 16, 2023

From Range Outdoor Living

Great value for a beautiful look

Would Recommend

[This review was collected as part of a promotion.] This was the best value for a well built, good looking pergola. It did take 11 hours for me to put together by myself, but at a savings of about $6K.

November 8, 2023

From Range Outdoor Living

14 x 12 Ashford steel pergola.

Would Recommend

Decided on the steel pergola to have less future maintenance. It was a great addition for my new fire pit area. Goes great with the new landscaping. Took me about 8 hours with my grandsons help to get it completed. Product was well packed and instructions were very well illustrated and easy to follow.

October 1, 2023

From backyarddiscovery.com

Response from Customer Advocate Department

We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love wha...

Customer Advocate DepartmentOctober 6, 2023

Ashford 14 x 12 Pergola

Would Recommend

The pergola had been a game changer for us! We put it on our deck and now we can actually sit outside in comfort. The canopy doesn’t have the best attachments, the edges rolled & tends to come off in the wind. Also, their customer service is 5 star!

September 20, 2023

From backyarddiscovery.com

Great Product

Great Pergola. It did come with 6 holes not tapped for screws so I tapped them myself. It took 6 hours to install just stick to the directions.and you are gonna want to use a impact driver or something like a drill . For assembly.

September 18, 2023

From backyarddiscovery.com

Beautiful, easy to assemble, high quality

Would Recommend

Couldn’t ask for a better product or company. The pergola arrived in a couple of days, communication was great, super easy to assemble with clear instructions and everything fit together as expected. And of course, it’s absolutely beautiful. Have had it a few months in intense Chicago weather and so far so good.

September 15, 2023

From Range Outdoor Living

Response from Customer Advocate

Thank you for your review. We are glad that you found it so easy to assemble. We find the Stratford is a beautiful addition to any home and we are gla...

Customer AdvocateSeptember 18, 2023

The neighbors are jealous

Would Recommend

Purchased a month ago and put it up in one day. I had the help of two others which made the process much easier. The suggestion of separating the pieces into groups was definitely helpful. \The sun shade, which many people had complained about previously, was updated to have belts and clips instead of retaining clips. Connecting it was easy and it makes a big difference when sitting outside. Wish I could have bought one that was 18'.

September 7, 2023

From Range Outdoor Living

Love the 16X12 Stratford

Would Recommend

Well-built with clear instructions for the DIY kinda girl. Lots of parts and at least 3 helpers needed to put up the sides initially. Only complaint is the Shade Canopy needs to be Bigger.

August 21, 2023

From Range Outdoor Living

Response from Customer Advocate

We appreciate your review and we always work to improve based on our customer's journey.

Customer AdvocateAugust 21, 2023

Awesome product

Would Recommend

Very pleased with Backyard Discovery overall. Shipping, no damage found on any of my Stratford 10 × 12 pergola, no missing parts, etc. Beautiful addition to my new Trex deck, Hot Springs Spa arriving this week to be placed under pergola. Very Impressed with quality of this pergola!

August 3, 2023

From Range Outdoor Living