
Ratings & Reviews for Backyard Discovery Stratford 12-ft W x 14-ft L x 7-ft 10-3/4-in H Black Metal Freestanding Pergola with Canopy
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers are overwhelmingly delighted with this pergola, praising its exceptional build quality, sturdy steel frame, and elegant design. Reviewers consistently highlight how parts fit together perfectly and the structure withstands harsh weather conditions. Many rave about its stunning aesthetic impact, with numerous compliments from friends and neighbors transforming ordinary patios into stylish retreats. The Bilt app instructions make assembly manageable despite the size, and built-in electrical outlets add practical convenience. Nearly all customers strongly recommend it and express complete satisfaction with their purchase.
Customer review summary generated by AI, including incentivized reviews.Pergola 16x14 Stratford
Would RecommendSheer perfection. Every hole is perfectly aligned. Assembly instructions were clear. Total assembly time about 8 hours. ( by this 66 year old couple) Absolutely no regrets. Complements our space and looks phenomenal. Best of all, no maintenance! Love this product!!!!
From Range Outdoor Living
In love with my pergola!
Would RecommendI bought mine on April 11th and it was delivered only days later! I did hire someone to construct it for me which only took them 4 hrs. He even suggested it to another client who ended up ordering the cedar pergola! The entire process through Backyard Discovery was seamless! Wouldn’t hesitate to recommend any of their products!
From Range Outdoor Living
Pergola is great, but...
Would Recommendthe canopy is way too small and why does it have curved sides instead of straight sides? If the shade were properly sized, my rating would be a 5.
From Range Outdoor Living
Love the new pergola and Backyard discovery
Would RecommendThe Pergola is beautiful set up in my backyard. I have not tried the sunshade on it yet. Everything was fantastic from order to set up-great communication everything was done in a timely manner. Very happy that I went with backyard discovery
From backyarddiscovery.com
5 Star Company!
Would RecommendPreviously, I wrote a review about how much I love my pergola, and still do. In addition, I have had occasion to call for information twice, and both times I have been very impressed with the staff. Not only are they knowledgeable and professional, they are extremely friendly, polite, and helpful. Backyard Discovery is a company I would most highly recommend. Thank you!
From Range Outdoor Living
Strong and beautiful
Would Recommend[This review was collected as part of a promotion.] Bought and put up 2 of the Hawthorn pergolas. So glad I chose this brand. The guys who put them up said they were the best built pergolas they’d ever installed! Cant wait to sit and relax under their shade.
From Range Outdoor Living
I like that it’s steel, maintenance-free.
Would Recommend[This review was collected as part of a promotion.] I love it on my back patio. A good sunblocker and I get lots of compliments on it.
From Range Outdoor Living
Love it!
Would Recommend[This review was collected as part of a promotion.] We bought this for our back patio and it is absolutely perfect, I love the color, design, and sturdiness. We hung white curtains and lights and it makes the most lovely ambiance. Couldn’t be more satisfied and happy with my purchase!
From Range Outdoor Living
Incredibly pleased with this Pergola!
Would Recommend[This review was collected as part of a promotion.] I bought this in the summer to replace a pergola that blew over with the heavy wind, and am incredibly pleased! It brought my paradise back and my dog Thelma approves!
From Range Outdoor Living
Well made an looks great!
[This review was collected as part of a promotion.] Decided to add this to my patio project and so happy we did. It is the defining feature. I raised it 18" to give it more height.
From backyarddiscovery.com
Awesome Pergola
Would Recommend[This review was collected as part of a promotion.] This has made the Deck usable and such a nice area.
From Range Outdoor Living
Love my pergola!!
Would Recommend[This review was collected as part of a promotion.] I got tired of my patio umbrellas blowing down so I bit the bullet and bought my pergola. It’s absolutely GORGEOUS
From Range Outdoor Living
Great value for a beautiful look
Would Recommend[This review was collected as part of a promotion.] This was the best value for a well built, good looking pergola. It did take 11 hours for me to put together by myself, but at a savings of about $6K.
From Range Outdoor Living
14 x 12 Ashford steel pergola.
Would RecommendDecided on the steel pergola to have less future maintenance. It was a great addition for my new fire pit area. Goes great with the new landscaping. Took me about 8 hours with my grandsons help to get it completed. Product was well packed and instructions were very well illustrated and easy to follow.
From backyarddiscovery.com
Ashford 14 x 12 Pergola
Would RecommendThe pergola had been a game changer for us! We put it on our deck and now we can actually sit outside in comfort. The canopy doesn’t have the best attachments, the edges rolled & tends to come off in the wind. Also, their customer service is 5 star!
From backyarddiscovery.com
Great Product
Great Pergola. It did come with 6 holes not tapped for screws so I tapped them myself. It took 6 hours to install just stick to the directions.and you are gonna want to use a impact driver or something like a drill . For assembly.
From backyarddiscovery.com
Beautiful, easy to assemble, high quality
Would RecommendCouldn’t ask for a better product or company. The pergola arrived in a couple of days, communication was great, super easy to assemble with clear instructions and everything fit together as expected. And of course, it’s absolutely beautiful. Have had it a few months in intense Chicago weather and so far so good.
From Range Outdoor Living
Thank you for your review. We are glad that you found it so easy to assemble. We find the Stratford is a beautiful addition to any home and we are gla...
The neighbors are jealous
Would RecommendPurchased a month ago and put it up in one day. I had the help of two others which made the process much easier. The suggestion of separating the pieces into groups was definitely helpful. \The sun shade, which many people had complained about previously, was updated to have belts and clips instead of retaining clips. Connecting it was easy and it makes a big difference when sitting outside. Wish I could have bought one that was 18'.
From Range Outdoor Living
Love the 16X12 Stratford
Would RecommendWell-built with clear instructions for the DIY kinda girl. Lots of parts and at least 3 helpers needed to put up the sides initially. Only complaint is the Shade Canopy needs to be Bigger.
From Range Outdoor Living
We appreciate your review and we always work to improve based on our customer's journey.
Awesome product
Would RecommendVery pleased with Backyard Discovery overall. Shipping, no damage found on any of my Stratford 10 × 12 pergola, no missing parts, etc. Beautiful addition to my new Trex deck, Hot Springs Spa arriving this week to be placed under pergola. Very Impressed with quality of this pergola!
From Range Outdoor Living
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love wha...