Ratings may include incentivized customer reviews.
What Customers Are Saying
The product effectively cleans up pet hair and debris, with many customers expressing strong satisfaction with its performance and reliability. Key benefits include a large dust bin and long battery life. Some customers noted limitations with the robot's navigation on certain floor types or furniture configurations, but the overall sentiment is overwhelmingly positive.
Customer review summary generated by AI, including incentivized reviews.Great Machine
Would RecommendI bought this on Black Friday, last year. It has been an extremely wonderful machine up till a few days ago when it began going in circles and not responding to the remote. I immediately called the BOB service number and in just a few days received a return label to send BOB in for repair. I received him back today and he is operating like new. It is so refreshing to have a product that really cleans up. Bob not only sweeps but mops as well. I have used him extensively since I have a Germa...
Sweepstakes
Bob is a key part of the family!
Would RecommendFor a mom of two little ones, full time working from home, with a ~2500 sq ft house, and a messy family, Bob is a key part of our house's dynamic. Bob ensures our house is kept clean and organized (when "Bob is coming" everyone picks up toys from the floor, loose cables, shoes, etc). We purchased Bob two years ago, and it is performing as the first day. The user guide is very easy to understand and follow, and the messages in the screen make a breeze to identify and fix any issues (full bin, stu...
Bob is a boss
Would RecommendI love my bob! I have a German Shepherd who sheds mounds of hair daily and a toddler who puts everything it will stick to on the floor and in his mouth. Needless to say I was becoming disgusted. So I did my research and found that bob was the best robot vacuum for pet hair clean up. My husband got it for me for Christmas and bob has been running every day since. He’s fantastic, no more clumps of dog hair and no more worries about my toddler picking it up. The only problem I had was when bobs tir...
Reliable machine, great customer service
Would RecommendWe have had our unit close to a year now. It is very reliable, does not fall down stairs, and sweeps/dusts very efficiently. I do think the daily and weekly maintenance is very important to extend the life of the unit! We are very pleased.
Love my bObsweep
Would RecommendMy bObsweep does a great job removing pet hair and other dust. It is great at getting under furniture. Make the room feel clean. While still under warranty I needed to replace the motor for the beater bar. The representative was extremely helpful. Received the beater bar in days and used the replacement video provided. The video was very easy to follow. I'm happy with my bObsweep and impressed with their customer service.
We love Bob
Would RecommendWe have a PetHair Bob in our family. Its been a few months since we brought him home. After using him I wish I had brought him home much sooner. I live in a house with two dogs who have a pet door to let themselves in and out. Between the fur and what comes in from outside we were sweeping every day. With Bob's help we have this done for us when we get home. And Bob is on his dock charging for the next time. We get to spend more time relaxing together after work rather than sweeping the house. ...
BOB is Awesome!!!
Would Recommend"Bob" is an excellent addition to anyone's vacuum and cleaning routine. He does a great job picking up dust, hair and sand off the floor which is a big plus because we have a lot of hard wood and tile in our house. Bob has many features. For example, you can set the different kinds of cleaning you want him to do, from short spot cleaning to all around full vacuum and along walls or corners. You can even let him mop if you want to. You can set him on a schedule or you can just push a button ...
repairs
Would RecommendMy bObsweep is old and it got a problem with its wheels. The bObsweep supporter was very helpful in getting me new wheels and sent me a great video to know how to replace the wheels. Having a robotic vacuum is a great way to clean your house and it lasts a long time and can be repaired too.
Robotic Rave
Would RecommendThis is the third robotic vacuum I've had and have been thoroughly pleased with the PetHair version. With two dogs that shed, it is nearly impossible to keep their hair off my tile floors. A recent visitor, who is very allergic to dogs, was shocked to learn we had two dogs in our home. I run the bObsweep every day to keep the pet hair at bay. Though I get my home professionally cleaned bimonthly, it is nearly impossible to keep up with two young grandchildren, two dogs, and my spouse. Thie ...
Awesome
Would RecommendWe love Bob! Love how he can find his base by himself.
I love my bObsweep PetHair Robotic Vacuum
I live in a 2 bedroom apartment and just love not having to worry about vacuuming myself ever again. Whenever I leave for work, I just turn on Bob with his remote and off he goes. He cleans for an hour and then returns back to his base to charge. Pros: • Cleaning is simple • Easy to use • Does a good job cleaning • bObsweep support is amazing Cons: • A little noisy • Sometimes can not find it's way to its base if in another room • Once in a while it gets stuck on light rugs
bObsweep recommended!
Would RecommendI have had may bObsweep for over a year now. He does great for my floors! I have 4 dogs and 2 cats so I have a lot of pet hair. It is so easy to let Bob work everyday and my floors look great. i don't have to worry about people coming over and seeing those balls of fur! And if you have any questions the bObsweep Cutomer support is fast and wonderful!
Awesome Vacuum
Would RecommendI love BOB!! He keeps my floors cleaned. I even have an indoor dog & BOB gets up all the dog hair. Can't live without BOB!!
Wonderful product and customer service.
Would RecommendWe've been using Bob for over two years now. I am constantly amazed at how much dust and pet hair I find in the bin after running Bob. I run him twice a day. Recently I had to send the unit in for service, and noticed the floor getting gritty on the bare feet. The customer service department sent me daily mails updating me. I got an email when my unit arrived, another saying that it was in queue to be worked on that day, another when they actually started work, another saying that it u...
Love Bob
Would RecommendI have absolutely loved my Bob since day one. We have two dogs, and I never have to worry about hair being on the ground. I was devastated when his dustbin broke. When I contacted Bob’s customer service, Ricky went above and beyond to make sure Bob and I were taken care of, and even threw in a few extra treats for Bob! Don’t listen to the reviews that say to spend the extra money on a “better vacuum”. Bob might not be the “million dollar” robot vacuum, but he is just as good as one!
Great vacuum
Would RecommendThe Bobsweep PetHair Plus has been a great addition to the home. He starts cleaning promptly at 9am. The dust and pet hair has been minimized immensely. This vacuum picks up everything on the floor....carpet or hardwood.
Very helpful and Great customer Service
Would RecommendSo we revived our Bob after Christmas. If anyone has ever owned a German Shepherd, they know they are 4 dogs in one. The other three are left on your floor.....Bob has been wonderful with keeping the floors up to snuff and to think my dogs get along with him too!! Who'd a thunk? I did have a little technical difficulties with Bob, but customer service being top notch as it is assisted with getting it resolved from start to finish. Bob and the support team behind him, I couldn't help but recom...
bOb is a hard worker
Would RecommendOur bOb is so great. We've had him for about 2 1/2 years now, and he works almost every day. We have a mix of hardwood floors and rugs, and he moves back and forth on them, no problem. He does sometimes get stuck if he squeezes under some furniture or if he runs over loose cords, but that's pretty normal for any robot vacuum. He had a hard time once while under warranty, and the company was so nice to deal with. Got him ship shape in no time. We also had to replace a wheel later, long after war...
Great product! Great service!
Would RecommendThe Bobsweep has been an awesome addition to our household! We love it and whenever there is an issue, the service is fast and fantastic! Would recommend to anyone looking for a robot vac.
Bob Rocks
Would RecommendI was a bit skeptical on how Bob really does with pet hair.Bob performs way better than I even expected. I have not used a different manufacturer to compare to but I have multiple cats and Bob gets the job done. The only draw back is Bob ran over a string and its wrapped around the wheel. I am unable to remove it due to how Bob is built, this does not interfere with his performance this is why four stars not five.
Verified Purchaser
