Ratings may include incentivized customer reviews.
What Customers Are Saying
The water filtration pitcher provides exceptional water quality, significantly improving taste compared to unfiltered tap water. Users report drinking more water and appreciate the included water quality tester to monitor filter performance. The majority express high satisfaction with the large capacity, easy-to-use design, and long-lasting filters' ability to remove impurities like lead and chlorine. However, some have experienced issues with leaks, cracks, and frequent filter replacements, indicating room for improvement in product quality.
Customer review summary generated by AI, including incentivized reviews.Terrible fishy taste
Would Not RecommendHad this pitcher for less than a month and all of the sudden it started having this awful rotten fishy taste/smell. Very disappointing because this filter wasn’t cheap and I have no idea how to fix it. Feel like I need to throw the whole thing away. I have also seen multiple other reviews with the same problem.
From zerowater.com
Big disappointment
Would Not RecommendI was really happy when I was shipped a new one as the first one leaked. So did the second one. They were supposed to send me a shipping label to send it back. Still nothing. I tossed it today.
From zerowater.com
We apologize for the issues you had with these pitchers, this truly is not the norm for our products. We have processed your refund, no return require...
Great Product. And awesome customer service.
Would RecommendI've used this product for 5 years. The flapper door over the pour spout broke of and I asked if I could purchase a replacement. Jordan in customer service was on the spot with a response, inside 12 hours. With a fix for the situation. The worst part of this will be the waiting for delivery. Unfortunately I recently experienced bad service from FEDEX so not expecting much from them. But If you are looking for this type of product...Go for it. I replaced two pitchers from another company with thi...
From zerowater.com
Pretty nice
Would RecommendIt’s pretty easy to set up, the water tastes really clean, and the tester is easy to use. I only have two complaints 1. The tap doesn’t pour fast and the button requires more force than you’d think to keep open 2. The lid just kind of sits on the pitcher and doesn’t really snap in place and is not attached, so it does fall off every now and then while I am pouring water and I’m sure it will eventually break as a result. I only gave it three stars cause the design flaws would not only b...
From zerowater.com
Thank you for submitting your feedback, your comments will be shared with the appropriate parties. If you would like to discuss your experience in mor...
4.8
Would RecommendFirst I love the pitcher. The only problem I did have was the lip that flaps open, one of the prongs broke. The company and customer service is on point, I called to see if I can get a new top and they were kind enough to ship a whole new pitcher. Thank you for the replacement. Definitely worth the money spent on this item.
From zerowater.com
Great for hard water
Would RecommendI love it! I'm drinking more water. I have very hard, calcium heavy water and this helps a lot! I'm happy!
From zerowater.com
12 cup disappointment.
Would Not RecommendMy 12 cup ready pour is a great disappointment. The water just leaks around the filter gasket area. I’ll have to tear it apart to try to determine if it is the filter or the ready for itself. Very disappointing.
From zerowater.com
We apologize for the difficulties with your pitcher, we have ordered a new pitcher for you at no charge. The new pitcher should arrive in 5 to 7 busin...
Excellent water filter pitcher
Would RecommendBig pictcher, well-balanced in my hand. It fits well in the fridge I tested the water thi evening - ZeroWater pitcher was 0, and our local (Providence RI USA) tap waater is around 100. VERY satisfied.
From zerowater.com
Easy high quality purified water
Would RecommendThis is an excellent way to filter your water and give high quality clean water.
From zerowater.com
Makes water taste good
Would RecommendThe button you push in so you won't have to take it out the frig stopped working a couple of days after using it.
From zerowater.com
Thank you for contacting ZeroWater. Sorry to hear of the issue with your pitcher. An order has been placed for a replacement. Allow 10-14 business day...
Handy size, great features
Would RecommendGreat pitcher! We love that you can get filtered water without any unfiltered water getting mixed in
From zerowater.com
Disappointed
Great pitcher. Terrible filter. I have filters and the one that came with the pitcher ., the blue line was very thin and water leaked like sieve at the top. Very disappointing. This is not typical of Zero Makes for a very expensive plastic pitcher.
From zerowater.com
Best water and customer service
The best water I've ever tasted. Not to mention my bottom spot was defective and you shipped me another one no question asked. Top reservoir is smart thinking.
From zerowater.com
Ultimate beauty comfort grip experiences
Would RecommendI love its throbbing features of ultimate comfort handle. Very special experience to liquid filter
From zerowater.com
I love this product - obsessed.
Would RecommendObsessed with the TDS reader and how easy the filter is to use. Water has never tasted crisper or cleaner. I can definitely taste the difference and I love that you can actual test the water and see the results for yourself.
From zerowater.com
12 cup pitcher
Would RecommendWe love the Zero Water picture!!! Highly recommended!!!
From zerowater.com
Faucet doesn’t work, filter seal leaks
We ordered our first 12 cup ready pour pitcher and after one day, the Fossett stopped working. So we asked for a new one and they shipped us a new one for free however, with this one the faucet won’t work at all. It seems they have a design flaw with these pitchers. Disappointed!
From zerowater.com
We certainly apologize for the issues with your recent pitchers, we do hope the additional replacement we sent you is working as it is intended.
Great pitcher if you don't like water
Would Not RecommendThe tap at the bottom of the container was never water tight, we used the pitcher over the sink for a few days, waking up to an empty pitcher each morning. Now the tiny spring keeping the flimsy washer sort of sealed and allowing it to slowly drip is not even coming shut anymore so the water litterally flows out of there. If the engineers who designed this are reading this: you either use a real valve or faucet, or you don't have an open hole at the bottom of a container that's supposed to be fu...
From zerowater.com
We apologize for the leaking spigot on your pitcher, this certainly is not the norm for this product. We would be happy to send you replacement at no ...
Excellent product - my second purchase - upgraded
Would Recommendsuper convenient, great tasting water, top quality construction
From zerowater.com
Yes, you can believe the commercials.
Would RecommendI usually don't believe commercials, but to me, it was worth the money to try it for myself. It is truly AWESOME. (I have untreated well water.) My coffee tastes better, my food tastes better, and just a cold glass of water is once again refreshing. Best buy I made in years.
From zerowater.com

ZeroWater's Ion-exchange resin filters are a reliable and efficient way to get delicious, filtered water. They work by exchanging ions in the water wi...