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12-Cup Blue Plastic Water filter pitcher

Ratings & Reviews for ZeroWater 12-Cup Blue Plastic Water filter pitcher

4.4
334
Review
 4.4 out of 5
334 Reviews


86% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The water filtration pitcher provides exceptional water quality, significantly improving taste compared to unfiltered tap water. Users report drinking more water and appreciate the included water quality tester to monitor filter performance. The majority express high satisfaction with the large capacity, easy-to-use design, and long-lasting filters' ability to remove impurities like lead and chlorine. However, some have experienced issues with leaks, cracks, and frequent filter replacements, indicating room for improvement in product quality.

Customer review summary generated by AI, including incentivized reviews.
334 Customer Reviews

Terrible fishy taste

Would Not Recommend

Had this pitcher for less than a month and all of the sudden it started having this awful rotten fishy taste/smell. Very disappointing because this filter wasn’t cheap and I have no idea how to fix it. Feel like I need to throw the whole thing away. I have also seen multiple other reviews with the same problem.

June 13, 2023

From zerowater.com

Response from ZeroWater Team

ZeroWater's Ion-exchange resin filters are a reliable and efficient way to get delicious, filtered water. They work by exchanging ions in the water wi...

ZeroWater TeamJune 15, 2023

Big disappointment

Would Not Recommend

I was really happy when I was shipped a new one as the first one leaked. So did the second one. They were supposed to send me a shipping label to send it back. Still nothing. I tossed it today.

June 10, 2023

From zerowater.com

Response from ZeroWater Team

We apologize for the issues you had with these pitchers, this truly is not the norm for our products. We have processed your refund, no return require...

ZeroWater TeamJune 15, 2023

Great Product. And awesome customer service.

Would Recommend

I've used this product for 5 years. The flapper door over the pour spout broke of and I asked if I could purchase a replacement. Jordan in customer service was on the spot with a response, inside 12 hours. With a fix for the situation. The worst part of this will be the waiting for delivery. Unfortunately I recently experienced bad service from FEDEX so not expecting much from them. But If you are looking for this type of product...Go for it. I replaced two pitchers from another company with thi...

May 25, 2023

From zerowater.com

Pretty nice

Would Recommend

It’s pretty easy to set up, the water tastes really clean, and the tester is easy to use. I only have two complaints 1. The tap doesn’t pour fast and the button requires more force than you’d think to keep open 2. The lid just kind of sits on the pitcher and doesn’t really snap in place and is not attached, so it does fall off every now and then while I am pouring water and I’m sure it will eventually break as a result. I only gave it three stars cause the design flaws would not only b...

May 18, 2023

From zerowater.com

Response from ZeroWater Team

Thank you for submitting your feedback, your comments will be shared with the appropriate parties. If you would like to discuss your experience in mor...

ZeroWater TeamMay 18, 2023

4.8

Would Recommend

First I love the pitcher. The only problem I did have was the lip that flaps open, one of the prongs broke. The company and customer service is on point, I called to see if I can get a new top and they were kind enough to ship a whole new pitcher. Thank you for the replacement. Definitely worth the money spent on this item.

May 6, 2023

From zerowater.com

Great for hard water

Would Recommend

I love it! I'm drinking more water. I have very hard, calcium heavy water and this helps a lot! I'm happy!

May 5, 2023

From zerowater.com

12 cup disappointment.

Would Not Recommend

My 12 cup ready pour is a great disappointment. The water just leaks around the filter gasket area. I’ll have to tear it apart to try to determine if it is the filter or the ready for itself. Very disappointing.

April 21, 2023

From zerowater.com

Response from ZeroWater Team

We apologize for the difficulties with your pitcher, we have ordered a new pitcher for you at no charge. The new pitcher should arrive in 5 to 7 busin...

ZeroWater TeamApril 25, 2023

Excellent water filter pitcher

Would Recommend

Big pictcher, well-balanced in my hand. It fits well in the fridge I tested the water thi evening - ZeroWater pitcher was 0, and our local (Providence RI USA) tap waater is around 100. VERY satisfied.

April 7, 2023

From zerowater.com

Easy high quality purified water

Would Recommend

This is an excellent way to filter your water and give high quality clean water.

March 5, 2023

From zerowater.com

Makes water taste good

Would Recommend

The button you push in so you won't have to take it out the frig stopped working a couple of days after using it.

March 3, 2023

From zerowater.com

Response from ZeroWater Team

Thank you for contacting ZeroWater. Sorry to hear of the issue with your pitcher. An order has been placed for a replacement. Allow 10-14 business day...

ZeroWater TeamMarch 3, 2023

Handy size, great features

Would Recommend

Great pitcher! We love that you can get filtered water without any unfiltered water getting mixed in

February 23, 2023

From zerowater.com

Disappointed

Great pitcher. Terrible filter. I have filters and the one that came with the pitcher ., the blue line was very thin and water leaked like sieve at the top. Very disappointing. This is not typical of Zero Makes for a very expensive plastic pitcher.

February 20, 2023

From zerowater.com

Best water and customer service

The best water I've ever tasted. Not to mention my bottom spot was defective and you shipped me another one no question asked. Top reservoir is smart thinking.

February 18, 2023

From zerowater.com

Ultimate beauty comfort grip experiences

Would Recommend

I love its throbbing features of ultimate comfort handle. Very special experience to liquid filter

February 8, 2023

From zerowater.com

I love this product - obsessed.

Would Recommend

Obsessed with the TDS reader and how easy the filter is to use. Water has never tasted crisper or cleaner. I can definitely taste the difference and I love that you can actual test the water and see the results for yourself.

December 30, 2022

From zerowater.com

12 cup pitcher

Would Recommend

We love the Zero Water picture!!! Highly recommended!!!

December 25, 2022

From zerowater.com

Faucet doesn’t work, filter seal leaks

We ordered our first 12 cup ready pour pitcher and after one day, the Fossett stopped working. So we asked for a new one and they shipped us a new one for free however, with this one the faucet won’t work at all. It seems they have a design flaw with these pitchers. Disappointed!

December 19, 2022

From zerowater.com

Response from ZeroWater Team

We certainly apologize for the issues with your recent pitchers, we do hope the additional replacement we sent you is working as it is intended.

ZeroWater TeamDecember 30, 2022

Great pitcher if you don't like water

Would Not Recommend

The tap at the bottom of the container was never water tight, we used the pitcher over the sink for a few days, waking up to an empty pitcher each morning. Now the tiny spring keeping the flimsy washer sort of sealed and allowing it to slowly drip is not even coming shut anymore so the water litterally flows out of there. If the engineers who designed this are reading this: you either use a real valve or faucet, or you don't have an open hole at the bottom of a container that's supposed to be fu...

November 30, 2022

From zerowater.com

Response from ZeroWater Team

We apologize for the leaking spigot on your pitcher, this certainly is not the norm for this product. We would be happy to send you replacement at no ...

ZeroWater TeamDecember 7, 2022

Excellent product - my second purchase - upgraded

Would Recommend

super convenient, great tasting water, top quality construction

November 14, 2022

From zerowater.com

Yes, you can believe the commercials.

Would Recommend

I usually don't believe commercials, but to me, it was worth the money to try it for myself. It is truly AWESOME. (I have untreated well water.) My coffee tastes better, my food tastes better, and just a cold glass of water is once again refreshing. Best buy I made in years.

November 14, 2022

From zerowater.com