Ratings may include incentivized customer reviews.
What Customers Are Saying
The water filtration pitcher provides exceptional water quality, significantly improving taste compared to unfiltered tap water. Users report drinking more water and appreciate the included water quality tester to monitor filter performance. The majority express high satisfaction with the large capacity, easy-to-use design, and long-lasting filters' ability to remove impurities like lead and chlorine. However, some have experienced issues with leaks, cracks, and frequent filter replacements, indicating room for improvement in product quality.
Customer review summary generated by AI, including incentivized reviews.Awful doesn’t last.
Would RecommendI had purchased a zero water pitcher excited to have clean water to drink. First filter lasted 1 week. I received another filter and this one lasted 2 weeks. Water tastes carbonated and sour. My experience with zero water has been awful.
From zerowater.com
Bad pitcher spout design
The floppy spout cause the flow of water to be diverted all over you floor and counter. Very poor design.
From zerowater.com
Thank you for submitting your feedback, your comments will be shared with the appropriate parties. If you would like to discuss your experience in mor...
Lasted 3 days
Would Not RecommendI bought this and it lasted 3 days before the water filter gave out. The water tasted metallic and worse than the tap water.
From zerowater.com
Thank you for contacting ZeroWater. An order has been placed for a replacement filter as this is not the norm for our filters. We apologize for the in...
Love the 12 cup pitcher
Would RecommendI have used the same 12 cup water pitcher for over 10 years. The 12 cup is the perfect size for us. I recently bought another 12 cup pitcher because my original pitcher finally has a crack near the handle at the top. It's still usable. I have a 12 cup pitcher and a 30 cup at the cabin.
From zerowater.com
Thank you for contacting ZeroWater. Sorry to hear of the issue with your pitcher. An order has been placed for a replacement. Allow 5-7 business days ...
Zero Water Pitchers are the Best Choice for Great
Would RecommendMy family loves our new Zero water pitcher, filtering out impurities from our tap water to make every sip of water delicious! The new pitcher has a split lid which makes refilling it much easier & it's easy to clean it too. So pleased with our purchase!
From zerowater.com
Great pitcher
Would RecommendThe size is just right. Big enough to hold plenty of water, small enough to still use as a pitcher. Design is great, easy to pour filtered water out while filter is still in place, without mixing the carbon residue and unfiltered water with filtered water (a problem I had with the smaller pitcher offered).
From zerowater.com
Big pitcher with a spigot, no weird tasting water!
Would RecommendThe pitcher is as expected, particularly in terms of the quality of the water it produces. I'm spoiled by my water at home, which is excellent, so when I travel, most places taste very weird to me. This solves that issue handily, even high desert areas with a ton of stuff in the water came out pristine and without weird tastes or odors. The filter is pretty massive, and will take a while to drain through, requiring 2-3 fills of the top reservoir with time in-between to fill the pitcher belo...
From zerowater.com
Zerowater 12 Cup Pitcher
Love it!!!! This is my second purchase! The filter works soooo good that the water is clear alllllll the time!!!! 🥰🥰🥰🥰 I also bought a Zerowater 30 Cup Water Dispenser for my classroom! 😉
From zerowater.com
Useful to have one for cold water
I bought as a replacement for one that cracked earlier. It stays in the fridge!
From zerowater.com
Worth it!
I like that it comes with a map that shows the quality of water. That way you can know; how long give or take the filter will last. Also, it comes with a water tester. That way you'll know when its time to get a new filter. There's no after taste. This brand filters more impurities than other brands.
Verified Purchaser
Happy with purchase
Would RecommendVery pleased with this product. If it’s nicely into my refrigerator so I can have good clean cold water at any time.
From zerowater.com
SCAM
Would Not RecommendThe filter only lasts a couple days before the water starts tasting sour and becomes undrinkable. This is by design, the estimated life is only 15-20 gallons. It's cheaper to just buy bottled water from the store. What a waste of money.
From zerowater.com
Thank you for your feedback, if your household is consuming up to 20 gallons of filtered water in just 2 days it would certainly be best to consider a...
Amazing water filters that you will love!
Would RecommendWater is very tasty and makes me feel great. Will never go back to unfiltered water
Verified Purchaser
PFAS “FOREVER CHEMICALS” read up on them
Would RecommendThese pitchers are the only ones on the market currently that are NSF certified for reduction of lead, chlorine, PFOA (perfluorooctanoic acid) and PFOS (perfluorooctane sulfonate). (Reduction of PFOA and PFOS are indicators of total PFAS reduction.) I have a private well with a Reverse Osmosis (RO) system. Once I read Consumer Reports article about PFAS and the emerging research data of the potential health effects of these forever chemicals, I purchased this pitcher. Here’s what works for me...
From zerowater.com
Good water but problems with pitcher design
Would Not RecommendWe’ve been using this picture for months, and while the filter definitely makes the water taste so much better, the design of this picture is what I have a problem with. Pouring the water out the flow is very wide, which makes it messy to pour into some water bottles. It also Tends to leak on the outer sides of the intended spout, therefore making a mess on the counter. The flow of the lower spout, that you press a button for is incredibly slow. Painfully slow. If you take the entire top off, it...
From zerowater.com
Thank you for your feedback on this pitcher, we recently redesigned the 12 Cup Pitcher and we are sending you the new model at no charge. We hope this...
Zero Water Pitcher
We love our Zero Water pitcher. Coffee, tea whatever we are drinking always tastes better. So easy to pour out of it for our coffee pot or use the dispencer on the bottom to fill glasses.
From zerowater.com
Completely satisfied
Would RecommendI fill and refill a minimum of once a day, often more. After 4 months of use the filtered water is 000 PPM having checked using two testers. I'm amazed that I have as of yet no need to replace the filter. In sum I have nothing negative to report about this product.
No more lugging gallon jugs of water up my stairs!
Would RecommendI've just been using my ZeroWater pitcher for about a month and so far, I love it! No more lugging gallon jugs of water up my condo stairs! And I love seeing the tester show 000 after seeing it show well over 300 on my tap water! So glad I made this investment in my health!
From zerowater.com

We are sorry to hear of your dissatisfaction. Please call our Customer Service line at 800-503-2939, we will be happy to assist.