
Ratings & Reviews for Yale Assure Lock 2 Black Suede Smart Bluetooth Touchscreen Keypad Electronic Deadbolt Lock
Ratings may include incentivized customer reviews.
What Customers Are Saying
The smart lock has a mixed performance, with some users appreciating its sleek design, easy installation, and convenient remote access features, while others report frequent issues like unreliable unlocking, rapid battery drainage, and malfunctions within the first year of use. While the lock's modern aesthetic and backup physical key option are positives, the overall consensus is that the product's reliability and quality control problems make it a risky purchase for many customers.
Customer review summary generated by AI, including incentivized reviews.Make sure it's brand-new and unused before buying
Would Not RecommendFirst of all, I have no love for any product that takes something simple and reliable like a lock & key and turns it into a failure liability by adding electronics and battery power. But, a tenant wanted to put one of these on the front door and I obliged because it has the traditional key override. I later learned that the one I took home from Lowe's had been previously installed and here's where it gets utter ridiculous and when I truly decided that this is an inanely stupid product: If some...
Verified Purchaser
It doesn’t work and will return
Would Not RecommendEasy to order but doesn’t work
Verified Purchaser
Best lock the L on the market
Would RecommendSuper easy to set up. You also get to assign specific codes to others so you know who enters your home
Verified Purchaser
Easy to install
Would RecommendEasy to install, beautiful looking, sleek and smooth operation. There’s no fighting the deadbolt, very smooth. Programming was easy.
From shopyalehome.com
So easy & convenient
[This review was collected as part of a promotion.] We love this lock and are so thankful we go this from Voxbox. It was soo easy to install and the app to use it is user friendly. We love this lock and keypad!
From influenster.com
Love it
[This review was collected as part of a promotion.] I just put this on my front door and I like it alot very safe and only your family have the password so is perfect.. I do recommend this products highly
From influenster.com
Use with Wifi module for remote control. Good lock
Would RecommendWe use these type of locks on our rental properties and are very pleased. We have had trouble with some of them but for the most part they are great. We added the wifi module so we can remote control it. I do not recommend adding the z-wave module for which you also need to add a hub. They are nothing but trouble. VERY difficult to get them to connect to each other and they often lose connection. Best to get wifi instead.
Verified Purchaser
Great Lock!
We've been wanting to get a keypad lock for a while, but couldn't find the right one. This is it, both in appearance and function. It is sleek looking. I love that the numbers don't appear until you wake it up. It also doesn't take up a ton of space on the door like many others do. And the fact that it can take a physical key in case the battery dies is a major plus. Installation was pretty simple. The app has step-by-step instructions and includes videos to help. Once installed, the locking mec...
Easy to use smart lock
[This review was collected as part of a promotion.] I really enjoy using this lock and not having to grab my keys when I want to go out for a walk or run a quick errand. The set up was fairly easy without any major issues.
From influenster.com
Great lock
Had lock install by locksmith take him about 30 minutes to complete. You need to install Yale access app to use lock. I like that when you lock the door it’s makes the Apple charger noise. I recommend this product.
From Assure Lock 2 Satin Nickel Smart Bluetooth Touchscreen Keypad Electronic Deadbolt Lock Verified Purchaser
Frustrating
I bought this to replace a schlage that stopped working after many years. I wanted one that operated similar to the Schlage. This one is close. I don't care about wifi or Bluetooth. I just wanted one that I could enter my code and it would unlock or hit a button on the keypad and it would lock. Unfortunately you have to download an app and create an account just to use it. $180.00. A lot of money just for a deadbolt. Unless I missed something in the instructions, the only way I could set an unlo...
Bought one, went back for two more!
Would RecommendAfter a few days of research, we bought the Assure Lock 2 in Black Suede. It's such a convenience to not have to search for keys and it's beautiful. The black suede is mat and goes perfect with our decor. Love, love , love it! We returned and bought 2 more. Bonus, you can set it to lock after a few minutes so it's a great safety measure and you never get locked out of your home.
Verified Purchaser
Nice Features for a Lock that Just Doesn't Work
Would Not RecommendIt has a feature where it uses the app on your Smart Phone to detect when you're in the driveway and unlocks the door automatically. Too bad the weak little motor just doesn't have enough strength to push the latch all the way out or to retract it. And the scary part is that it appears to be locked but unless it detects the latch is all the way out, it is not acting like a deadbolt and the latch can be pushed back in using a plastic picnic knife. Took it back and Lowes let me select something e...
The Assure Lock 2 has the capability and enough motor torque to operate on almost any residential set up. If you have a custom door, our support team...