Ratings & Reviews for Yale Assure Lock 2 Black Suede Smart Bluetooth Touchscreen Keypad Electronic Deadbolt Lock
Ratings may include incentivized customer reviews.
What Customers Are Saying
The smart lock has a mixed performance, with some users appreciating its sleek design, easy installation, and convenient remote access features, while others report frequent issues like unreliable unlocking, rapid battery drainage, and malfunctions within the first year of use. While the lock's modern aesthetic and backup physical key option are positives, the overall consensus is that the product's reliability and quality control problems make it a risky purchase for many customers.
Customer review summary generated by AI, including incentivized reviews.Yale Assure 2 Locks: Massive Disappointment x28
Would Not RecommendInvested in 28 Yale Assure 2 locks for enhanced security, but severe battery drain issues across all units have been a colossal letdown. Frequent replacements, lack of low-battery warnings, and unexpected lockouts make these locks a costly and frustrating investment. Managing 28 unreliable units turns promised convenience into a significant headache. Considering alternatives is highly recommended. Customer service has been very unhelpful in getting this resolved.
From Assure Lock 2 Oil Rubbed Bronze Smart Bluetooth Touchscreen Keypad Electronic Deadbolt Lock
Yale Assure 2 Locks: Massive Disappointment x28
Would Not RecommendInvested in 28 Yale Assure 2 locks for enhanced security, but severe battery drain issues across all units have been a colossal letdown. Frequent replacements, lack of low-battery warnings, and unexpected lockouts make these locks a costly and frustrating investment. Managing 28 unreliable units turns promised convenience into a significant headache. Considering alternatives is highly recommended. Customer service has been very unhelpful in getting this resolved.
From Assure Lock 2 Satin Nickel Smart Bluetooth Touchscreen Keypad Electronic Deadbolt Lock
Yale Assure 2 Locks: Massive Disappointment x28
Would Not RecommendInvested in 28 Yale Assure 2 locks for enhanced security, but severe battery drain issues across all units have been a colossal letdown. Frequent replacements, lack of low-battery warnings, and unexpected lockouts make these locks a costly and frustrating investment. Managing 28 unreliable units turns promised convenience into a significant headache. Considering alternatives is highly recommended. Customer service has been very unhelpful in getting this resolved.
Easy to Install
Would RecommendThis lock was an impulse buy. My plan was to wait until I replaced my front door but other projects are making that a long wait. Anyway when I saw the price and that it is HomeKit compatible, it went right into the cart. The install took less that 30 minutes. This lock is solid and well built. There are numerous options but I did purchase the WiFi module just days later. This lock works great with Apple HomeKit but the WiFi module allows you to utilize all the features.
Verified Purchaser
Look at box to be sure you want the application
Would RecommendWrong device didn't have the wifi
From Assure Lock 2 Satin Nickel Smart Bluetooth Touchscreen Keypad Electronic Deadbolt Lock Verified Purchaser
It’s amazing
Would RecommendLoved it!
Verified Purchaser
This item is solid and
Would RecommendLove the easy use of this item
From Assure Lock 2 Satin Nickel Smart Bluetooth Touchscreen Keypad Electronic Deadbolt Lock Verified Purchaser
Door lock upgraded
Would RecommendSimple install requiring no drilling. Looks good while allowing to check if door is locked from comfort of bed. Upgrade required to use away from Wi-Fi
From Assure Lock 2 Satin Nickel Smart Bluetooth Touchscreen Keypad Electronic Deadbolt Lock Verified Purchaser
Front door lock
Would RecommendLove it!
From Assure Lock 2 Oil Rubbed Bronze Smart Bluetooth Touchscreen Keypad Electronic Deadbolt Lock Verified Purchaser
Works and batteries included.
Would RecommendPro:The lock was easy to install, works, and had no mechanical issues. Con: The strike plate that comes with it was too large for my door so I had to use the existing one.
From Assure Lock 2 Satin Nickel Smart Bluetooth Touchscreen Keypad Electronic Deadbolt Lock Verified Purchaser
Don’t waste your money
Would Not RecommendLock failed after only two years. Electronic failure is not covered under the warranty.
From shopyalehome.com
Easy to install and use!
Would RecommendLove it!! So easy to install and use!
From Assure Lock 2 Satin Nickel Smart Bluetooth Touchscreen Keypad Electronic Deadbolt Lock Verified Purchaser
Listed suitable door thickness incorrect
Would Not RecommendLiked the look of the lock and the fact that you can use a key, but even though the package listed that it was suitable for a 2 1/4" door, the lock does NOT accomodate a thick door like that.
Verified Purchaser