
Ratings & Reviews for Whirlpool Load and Go High Efficiency Stackable Large ( 5-cu ft ) Front Load Washer ( White )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has a mix of positive and negative feedback. Customers praise its features like the large capacity and quiet operation, but some report issues with the detergent dispenser, unbalanced loads, and the machine shutting off during cycles. While many find it to be a good washing machine overall, the inconsistent quality and reliability lead to a mixed experience for some users.
Customer review summary generated by AI, including incentivized reviews.Great Washer
[This review was collected as part of a promotion.] Love the large capacity of this washer. Great features and lots of options for washing cloths of different types. Especially like the steam option.
From whirlpool.com
Love this
[This review was collected as part of a promotion.] Beyond the expectations, I am loving this machine.
From whirlpool.com
It’s awesome
Would RecommendVery nice
From Load and Go High Efficiency Stackable Large ( 5-cu ft ) Front Load Washer ( Chrome Shadow ) Verified Purchaser
[This review was collected as part of a promotion.] Looks great! But the real beauty is how quiet is and how clean it gets everything. Very happy with this purchase.
From whirlpool.com
easy to use
Would Recommend[This review was collected as part of a promotion.] exelent machine meets our expectations like our older Whirlpool machine that worked for 20 years before we had to replace it
From whirlpool.com
Logical design
[This review was collected as part of a promotion.] Love, the fact that the buttons are very logical and you don’t have to read a book to learn how to use it. All the buttons are laid out perfectly.
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Not Whirlpools best
[This review was collected as part of a promotion.] This machine replaced a Whirlpool Duet machine. It doesn't fair well in comparison. The end of cycle signal is nearly inaudible at its loudest setting. The control panel is almost inscrutable (difference between "normal" and "regular"? "heavy duty' and "bulky"), the owners "manual" is a joke, all about how to install the machine and next to nothing on control settings and meanings. There is no end of cycle indication and you can't see into the ...
From whirlpool.com
Great Product Choice
Would Recommend[This review was collected as part of a promotion.] We've been using our new front loader now for over a month and we are very happy with it. The last one we had lasted for almost 20 years so we definitely decided to go back with whirlpool. This one has an automatic self dispenser and we now realize it over the years reviews way too much soap that's one of the best features of this one. Very happy with our product choice.
From whirlpool.com
Another bad machine.
Would Not RecommendWithout a washing machine for 7 weeks and still have no estimated repair date after multiple visits. So I went to our local furniture store and bought a new set. I am done w/appliances at Lowes. The last set we purchased from Lowe's caught our house on fire because of a manufacturer's defect.
From Load and Go High Efficiency Stackable Large ( 5-cu ft ) Front Load Washer ( Chrome Shadow )
Leaks
Would Not RecommendMy washer leaks during use. Leaves a good size puddle in basement. It's 4 years old. Techs came to look at it and decide it was the rubber gasket. they replaced it a week later. Still leaks just as bad. they never checked anything else. Apparently, a tube from the pump to the discharge tube leaks often. I'll know when they come back in 2 weeks.
Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers wi...

Confusing
[This review was collected as part of a promotion.] I like it, but am very disappointed with the owners manual. It does not explain the various computer screen messages if something is wrong. Also, my appliance repairman tells me to use a very small amount of detergent. The machine keeps telling me the amount of detergent is too low. Who to believe??? I also don’t understand why the times for washing are so much longer than they were with my old Whirlpool washing machine.
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Washes great
[This review was collected as part of a promotion.] I bought this unit about 2 weeks ago and I’m very disappointed that the washer fluid level has issues it keeps showing washing liquid low. Plus the stand that I purchased with it doesn’t fit properly the drawer doesn’t close all the way
From whirlpool.com
Load, Set, and Go!
Would Recommend[This review was collected as part of a promotion.] The “Load and Go” feature is fantastic! No more guessing how much detergent to use. No more having to pour out detergent. Just start the washer!! The washer is very quiet. I’ve been pleased with how clean the laundry is!
From whirlpool.com
Great Product
Would Recommend[This review was collected as part of a promotion.] Washing is a breeze and much easier with the easy controls. Great washer
From whirlpool.com
Whirlpool "quality" no way - this unit is a lemon
This review pains me to write as I have been a loyal Whirlpool customer supporting a US company for years. I am so disappointed in this machine (WFW8620hc Serial CA0100200). It is a piece of crap. I bought it during COVID in July of 2021 and both control boards had to be replaced in May 2022, November 2024 and now six months later in May 2025. This is the fourth Whirlpool front-loading washer I have purchased for three different houses. My original Duet Sport washer is still working 20 year...
From whirlpool.com
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear th...
Very ordinary Washing machine
Would Not Recommend[This review was collected as part of a promotion.] The overall design is not much different from the same brand I bought 10 years ago. It seems to me this new washer I just bought uses much more plastic instead of steel which makes the machine very light and unsteady, especially the door making me wonder if it would be broken anytime. The detergent dispenser is very hard to open and shaky with an open hole on the top which is a very strange design. The good feature is the light side of the wash...
From whirlpool.com
Great machine!
[This review was collected as part of a promotion.] I bought this for a new home and love it. It works for small or large loads and is very water wise. The automatic soap dispenser is a fantastic feature. Learning how to customize the features for your needs will take a few go rounds.
From whirlpool.com
Great washer
Would Recommend[This review was collected as part of a promotion.] I upgraded from the one just below and am sad it doesn't have WiFi. Other than that I love the load n go and it gets my clothes clean quickly.
From whirlpool.com
Washer
Would Recommend[This review was collected as part of a promotion.] I love it so far. I always by whirlpool or kitchenaid.
From whirlpool.com
Hello, Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with yo...