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Duet 4-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Chrome Shadow)

Ratings & Reviews for Whirlpool Duet 4-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Chrome Shadow)

4.3
204
Review
 4.3 out of 5
204 Reviews


84% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This washing machine has many positive features, including a convenient automatic detergent dispenser, large capacity, and quiet operation. However, some customers have reported issues with mold buildup and mechanical failures that require frequent maintenance. While the overall consensus is that this is a good product, the reliability problems are a significant drawback that potential buyers should consider.

Customer review summary generated by AI, including incentivized reviews.
204 Customer Reviews

DON;T DO IT!! BUY A MIELE YOU'LL BE MUCH HAPPIER

Would Not Recommend

I don't expect any longevity out of this machine. The poor construction, materials used, and workmanship are quite apparent this wasn't built to last any length of time. I read how quiet this machine is I can tell you it is not. It is extremely loud and the clothes do not come out very clean on the quick wash. Who wants to wait an hour and a half or longer for a heavy duty cycle just to get some minor stains out? Certainly not me.Oh and did I mention trying to get a hold of customer service? Wha...

September 8, 2015

From whirlpool.com

Not the same Whirpool

Would Not Recommend

My wife and I bought the Whirlpool Duet combo seven (7) years ago when we moved to Georgia. Our previous Whirlpool set was over 20 years old and we never made any repairs to them. On the Whirlpool Duet washer after only seven (7) years we replaced the drain pump after it overheated and failed. Other issues are the plastic panel for wash selection is currently coming off and the door gasket needs to be replaced. The pump repair cost over $295 and we were told the front panel and door gasket...

August 31, 2015

From whirlpool.com

Load & Go

Would Recommend

Load & Go is great. Not even think how much you need adding detergent. and fastwash and clean.

August 18, 2015

From whirlpool.com

Do More Guessing On Detergent!

Would Recommend

I have had two other brand front loaders and the same thing kept happening, the rubber seal gets wavy and emits a terrible mildew smell! nasty.NOT THIS MACHINE...you load the detergent container and it lasts about two weeks for my family. No smells.It even has a fresh fan that will run it you forget your clothes, no more double washing. The best machines out there and MADE IN AMERICA!

August 3, 2015

From whirlpool.com

Great Washer

Would Recommend

Had the washer and matching dryer for about a month now. This is not long enough to explore all of the options but we are quite satisfied with how it cleans clothes. Favorite things are the load and go which means you only add detergent once in a great while. It is also easy to program and reasonably swift in completing a load. Negatives are that it is not the quietest machine out there. The spin cycle sounds like a jet about to take off but at least it doesn't vibrate and it still sounds l...

July 26, 2015

From whirlpool.com

Clean Clothes in a Whirl

Would Recommend

I received this washer a few weeks ago and doing my laundry is no longer a chore I don't enjoy. The Steam I am 5'2" and trying to reach my laundry at the bottom of the washer was always difficult...not anymore with my Steam Front Load Washer. The washer is quiet when going through the cycles and it alerts you with a rhythmical tune when completed. I no longer have sopping wet clothes before placing in the dryer as the spin cycle removes the majority of the water. I also love the steam option...

July 21, 2015

From whirlpool.com

Great feature - load and go

Would Recommend

I love love love the load and go system not messing with laundry soap on every load is so awesome. I'm sure I was using way to much soap and now it does it for me. I have not been buying nearly the the amount of soap I used before.

July 20, 2015

From whirlpool.com

Dream Machine

Would Recommend

Beautiful design, state of the art, easy to use, and gets my clothes clean. Dries the clothes in the washer. Fantastic machine!

July 20, 2015

From whirlpool.com

Very happy so far

Would Recommend

In the week that I've had this washer, I've been pleased with its performance. I can't wait to see my next water bill to see if I'm saving water.

July 13, 2015

From whirlpool.com

Highly Recommended!

Would Recommend

Very happy with this purchase. Especially like the steam function and the "load and go" reservoir for detergent.

July 1, 2015

From whirlpool.com

You got to hate when the washer is quieter than your dryer!

Would Recommend

I previously had an older 3.9 cubic foot washer and decided to take the step up to the 4.5 cubic foot Loan & Go washer. Obviously I love the size & you can't imagine how nice it is not having to add detergent for each load.. Very convenient as I try to get my kids to wash more of their own clothes. But as a single dad, what I love the most is a feature they call "Fan Fresh". I tend to get a little busy at times and will leave the clothes in the washer when I go to work. The days of ...

June 29, 2015

From whirlpool.com

FANTASTIC Appliance!

Would Recommend

I have had this washer for 1 month now. There is so many WONDERFUL features on this machine. It is QUIET (that is a big plus), I have only had to fill the storage for the soap dispenser twice so far (this alone is so fabulous as the soap/money I have saved is GREAT). The clothes come out smelling so fresh and clean all time. It is so simple to operate it, press the button(s) you would like to use for your wash and you come back when the bell rings it is done! Love it, love it, love it! The best ...

June 26, 2015

From whirlpool.com

Love My New Washer

Would Recommend

My New Washer is so fast I love being able to do the wash in such a short time I love everything about . this washer spins so fast . This makes less time One needs to run the dryer. Great save$$$$$$.

June 24, 2015

From whirlpool.com

Good features, but not sure it will hold up over time.

Would Recommend

I purchased a Duet Steam Front Load Washer with Load & GoT System (model WFW97EDW) to replace a Whirlpool Duet washer purchased in 2003. My old washer finally failed due to drum imbalance causing seal and other internal damage. I figured 12 years of operation wasn't bad, so I bought this new model sight-unseen. It has a lot more features, and for the most part is straight forward to operate, but it's clear that after only having this a short time, I'll be lucky if it lasts half as long as...

June 23, 2015

From whirlpool.com

Best Washer I Have Ever Owned

Would Recommend

The washer that I previously owned was a Whirlpool Duet, so when it finally died after seventeen years, I knew that I wanted another Duet washer from Whirlpool. I loved my older washer, but have found that this new Duet Steam Front Loader Washer has surpassed my expectations! I especially love the Load and Go Feature. As a busy mom with a large family, I am constantly doing laundry. I love that I can fill up the cartridge with detergent and then not have to worry about putting in detergent until...

June 17, 2015

From whirlpool.com

This was an excellent choice

Would Recommend

We bought this to replace another Duet washer which took a lightning strike.We loved that one and this one is even better with the Load & Go system.It's quieter and more efficient.

June 17, 2015

From whirlpool.com

Marked improvement over traditional agitator washer

Would Recommend

After extensive research, I purchased this washer/dryer combination for the extensive number of features and price I was able to get for the pair. While I'm concerned about the longer term issues that some have complained about for some brands of front load washers, including Whirlpool's, so far I'm pleased with the build quality and performance of the 97 models. I especially like the automatic detergent dispenser, with steam clean, and extra hot water options that gets our clothes and towels ve...

June 16, 2015

From whirlpool.com

fantastic washer!

Would Recommend

I purchased the washer about 2 months ago , had it delivered and set up. I have been happy ever since. the new features on this washer as compared to my old one , make washing clothes much easier.

June 14, 2015

From whirlpool.com

Whirlpool Washer with Load & Go

Would Recommend

I purchased this a month ago and just love it. I especially like the Load & Go feature. It automatically dispenses the soap and can even dry your load. Nice feature if you put a load in the washer right before going to bed. You can set it and it will be dry when you get up in the morning.

June 13, 2015

From whirlpool.com

Love the Load & Go!

Would Recommend

When my new washer & dryer were first delivered, I received the wrong model (95 versions). I was pretty happy with the performance of the older model (95 version) since the drum light went off after a few seconds, and the washer worked well. However, I am loving the newer version (this 97 model with the Load & Go) even more since I discovered I can add a few loads' worth of detergent without having to re-add it to each wash. This makes back to back washing a lot easier and faster. Turnin...

June 8, 2015

From whirlpool.com