
Ratings & Reviews for Whirlpool Duet 4-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Chrome Shadow)
Ratings may include incentivized customer reviews.
What Customers Are Saying
This washing machine has many positive features, including a convenient automatic detergent dispenser, large capacity, and quiet operation. However, some customers have reported issues with mold buildup and mechanical failures that require frequent maintenance. While the overall consensus is that this is a good product, the reliability problems are a significant drawback that potential buyers should consider.
Customer review summary generated by AI, including incentivized reviews.Drum broke in less than 3 years
Would Not RecommendBought ours in 01/2016. Had been working fine when started hearing a squeaky sound. Part of rubber boot had started coming off. When I pulled it back, found a crack in the plastic surrounding the drum. Would have cost more to fix than to get a new washer. Hope for other's sake that ours was an exception. It definitely only earned one star.
From whirlpool.com
Love it!
Would Recommend[This review was collected as part of a promotion.] Great washer, lots of options for all types of laundry.
From whirlpool.com
Dispenser Drawer Mold
Would Not RecommendMold everywhere - in dispenser drawer, inside rubber on the inside of machine. Appears I'm not the only one experiencing this issue!
From whirlpool.com
Hi Amy:Thank you for your review.We would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Rev...
Wash & Go Dispesner Grows Mold
Would Not RecommendI was very excited about my washing machine when I first bought it 3 months ago. Unfortunately, over the past month I have notice a lot of black mold growth that I cannot get to go away no matter how many times I clean this. This cannot be good for my health or my clothes.
From whirlpool.com
Hi MW:Thank you for your review.We would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Revi...
Dispenser Drawer Mold
Would Not RecommendThe detergent dispenser drawer accumulates black mold. It makes me question if the clothes are clean. Very disappointing. Had mine for a little over a year.
From whirlpool.com
Whirlpool: Hey Anonymous , we value your time and would like to look into the concerns with your Washer. Please reach out to us directly at 1-800-253-...
MOLD
Would Not RecommendI purchased this this when we built but ours house and have had it rebuilt - new dispenser and new gasket within a year. I actually remove the entire dispenser area since, wipe dry inside the dispenser and gasket and leave everything to air out after each load and still a huge amount of mold both in gasket and dispenser area.
From whirlpool.com
MOLD MOLD MOLD
Would Not RecommendWe are having major mold issues in the dispenser area. I pulled the dispenser out and there is mold all in the area. It also appears to have some rust. I am very disappointed because otherwise liked the washer.
From whirlpool.com
LOAD AND GO DETERGENT CARTRIDGE LIGHT WONT WORK!!
Would RecommendFirst i want to say i really do like my whirlpool.. not sure if anyone else has had this issue or no????when i fill my load and go cartridge when its empty my red light does not come on at all so i know when to add detergent and it fills with water??? i have had the whirlpool tech come out and he has replaced four parts already and now my front control panel and some kind of harness will be replaced and if that does not work he said my issue will be given to the engineering department.. my washe...
From whirlpool.com
Mold! Do not buy!
Would Not RecommendThere appears to be a design flaw in this washer wish causes an extreme amount of mold to accumulate in the detergent dispenser drawer. We leave the drawer open after each wash to let it dry out, but this does not seem to help. We have never had this problem with any other front load washer. As a result, I would not recommend that you purchase this washer.
From whirlpool.com
Love My new Washing Machine!
Would Recommend[This review was collected as part of a promotion.] Love the feature of it holding washing detergent for several loads! Very quite and Love the light in the inside of drum!
From whirlpool.com
All the features we wanted
Would Recommend[This review was collected as part of a promotion.] One month of use so far and still glad we bought it
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great cleaning
Would Recommend[This review was collected as part of a promotion.] One month of use and we still love it
From whirlpool.com
This washer was delivered to me with a cracked drum, it LEAK
Would Not Recommend[This review was collected as part of a promotion.] I bought this washer in October and it was delivered with a cracked drum. it LEAKS Water. I want a new washer.
From whirlpool.com
love that it's made in the USA
Would Recommend[This review was collected as part of a promotion.] well made, works great, and made in America!
From whirlpool.com
Great washer
Would Recommend[This review was collected as part of a promotion.] I bought this a month ago and I'm so happy with it. The washer had all the features I was looking for and even has a little light inside the drum!!! I would highly recommend this washer.
From whirlpool.com
Great Buy
Would Recommend[This review was collected as part of a promotion.] I bought this a month ago and it washes clean and use less energy we are happy with this purchase.
From whirlpool.com
Easy to use
[This review was collected as part of a promotion.] With the wash cycles available it makes it easier to do wash
From whirlpool.com
Lots of Mold
Would Not RecommendI have only had this washer for a few months and I keep noticing mold where the detergent goes, I would just clean it. I took the entire compartment out and there is mold everywhere. I am so disappointed because I was really loving this washing machine and dryer.
From whirlpool.com
Performance machine
[This review was collected as part of a promotion.] I bought This washer last Year but just last week opened the box and start using, I love it so many options quiet and wash good, the only negative I can say is that this washer is discontinue . and I wish I bought the match dryer too.
From whirlpool.com
Like a whisper
Would Recommend[This review was collected as part of a promotion.] This is by the far the quietest washing machine that I have ever owned. I love how it runs and my clothes are amazingly clean. At first I didn't think that I needed the Load & Go system but now I am so happy that I don't have to think about detergent. It doesn't seem like a big deal but what a simple pleasure.
From whirlpool.com
Thank you for your review. We are sorry to learn of the concern you expressed regarding your washer. We would like to inquire further about your rev...