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Duet 4-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Chrome Shadow)

Ratings & Reviews for Whirlpool Duet 4-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Chrome Shadow)

4.3
204
Review
 4.3 out of 5
204 Reviews


84% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This washing machine has many positive features, including a convenient automatic detergent dispenser, large capacity, and quiet operation. However, some customers have reported issues with mold buildup and mechanical failures that require frequent maintenance. While the overall consensus is that this is a good product, the reliability problems are a significant drawback that potential buyers should consider.

Customer review summary generated by AI, including incentivized reviews.
204 Customer Reviews

Drum broke in less than 3 years

Would Not Recommend

Bought ours in 01/2016. Had been working fine when started hearing a squeaky sound. Part of rubber boot had started coming off. When I pulled it back, found a crack in the plastic surrounding the drum. Would have cost more to fix than to get a new washer. Hope for other's sake that ours was an exception. It definitely only earned one star.

July 7, 2018

From whirlpool.com

Response from Social Care Team

Thank you for your review. We are sorry to learn of the concern you expressed regarding your washer. We would like to inquire further about your rev...

Social Care TeamJuly 13, 2018

Love it!

Would Recommend

[This review was collected as part of a promotion.] Great washer, lots of options for all types of laundry.

November 9, 2017

From whirlpool.com

Dispenser Drawer Mold

Would Not Recommend

Mold everywhere - in dispenser drawer, inside rubber on the inside of machine. Appears I'm not the only one experiencing this issue!

September 3, 2017

From whirlpool.com

Response from maytagbrand

Hi Amy:Thank you for your review.We would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Rev...

maytagbrandNovember 2, 2017

Wash & Go Dispesner Grows Mold

Would Not Recommend

I was very excited about my washing machine when I first bought it 3 months ago. Unfortunately, over the past month I have notice a lot of black mold growth that I cannot get to go away no matter how many times I clean this. This cannot be good for my health or my clothes.

September 3, 2017

From whirlpool.com

Response from maytagbrand

Hi MW:Thank you for your review.We would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Revi...

maytagbrandNovember 2, 2017

Dispenser Drawer Mold

Would Not Recommend

The detergent dispenser drawer accumulates black mold. It makes me question if the clothes are clean. Very disappointing. Had mine for a little over a year.

August 6, 2017

From whirlpool.com

Response from Social Care

Whirlpool: Hey Anonymous , we value your time and would like to look into the concerns with your Washer. Please reach out to us directly at 1-800-253-...

Social CareApril 16, 2019

MOLD

Would Not Recommend

I purchased this this when we built but ours house and have had it rebuilt - new dispenser and new gasket within a year. I actually remove the entire dispenser area since, wipe dry inside the dispenser and gasket and leave everything to air out after each load and still a huge amount of mold both in gasket and dispenser area.

July 14, 2017

From whirlpool.com

MOLD MOLD MOLD

Would Not Recommend

We are having major mold issues in the dispenser area. I pulled the dispenser out and there is mold all in the area. It also appears to have some rust. I am very disappointed because otherwise liked the washer.

May 17, 2017

From whirlpool.com

LOAD AND GO DETERGENT CARTRIDGE LIGHT WONT WORK!!

Would Recommend

First i want to say i really do like my whirlpool.. not sure if anyone else has had this issue or no????when i fill my load and go cartridge when its empty my red light does not come on at all so i know when to add detergent and it fills with water??? i have had the whirlpool tech come out and he has replaced four parts already and now my front control panel and some kind of harness will be replaced and if that does not work he said my issue will be given to the engineering department.. my washe...

March 30, 2017

From whirlpool.com

Mold! Do not buy!

Would Not Recommend

There appears to be a design flaw in this washer wish causes an extreme amount of mold to accumulate in the detergent dispenser drawer. We leave the drawer open after each wash to let it dry out, but this does not seem to help. We have never had this problem with any other front load washer. As a result, I would not recommend that you purchase this washer.

March 11, 2017

From whirlpool.com

Love My new Washing Machine!

Would Recommend

[This review was collected as part of a promotion.] Love the feature of it holding washing detergent for several loads! Very quite and Love the light in the inside of drum!

February 23, 2017

From whirlpool.com

All the features we wanted

Would Recommend

[This review was collected as part of a promotion.] One month of use so far and still glad we bought it

February 11, 2017

From whirlpool.com

great cleaning

Would Recommend

[This review was collected as part of a promotion.] One month of use and we still love it

February 11, 2017

From whirlpool.com

This washer was delivered to me with a cracked drum, it LEAK

Would Not Recommend

[This review was collected as part of a promotion.] I bought this washer in October and it was delivered with a cracked drum. it LEAKS Water. I want a new washer.

December 13, 2016

From whirlpool.com

love that it's made in the USA

Would Recommend

[This review was collected as part of a promotion.] well made, works great, and made in America!

November 28, 2016

From whirlpool.com

Great washer

Would Recommend

[This review was collected as part of a promotion.] I bought this a month ago and I'm so happy with it. The washer had all the features I was looking for and even has a little light inside the drum!!! I would highly recommend this washer.

November 23, 2016

From whirlpool.com

Great Buy

Would Recommend

[This review was collected as part of a promotion.] I bought this a month ago and it washes clean and use less energy we are happy with this purchase.

October 31, 2016

From whirlpool.com

Easy to use

[This review was collected as part of a promotion.] With the wash cycles available it makes it easier to do wash

October 11, 2016

From whirlpool.com

Lots of Mold

Would Not Recommend

I have only had this washer for a few months and I keep noticing mold where the detergent goes, I would just clean it. I took the entire compartment out and there is mold everywhere. I am so disappointed because I was really loving this washing machine and dryer.

September 29, 2016

From whirlpool.com

Performance machine

[This review was collected as part of a promotion.] I bought This washer last Year but just last week opened the box and start using, I love it so many options quiet and wash good, the only negative I can say is that this washer is discontinue . and I wish I bought the match dryer too.

September 23, 2016

From whirlpool.com

Like a whisper

Would Recommend

[This review was collected as part of a promotion.] This is by the far the quietest washing machine that I have ever owned. I love how it runs and my clothes are amazingly clean. At first I didn't think that I needed the Load & Go system but now I am so happy that I don't have to think about detergent. It doesn't seem like a big deal but what a simple pleasure.

August 16, 2016

From whirlpool.com