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Duet 4-cu ft High Efficiency Stackable Front-Load Washer (White)

Ratings & Reviews for Whirlpool Duet 4-cu ft High Efficiency Stackable Front-Load Washer (White)

4.1
190
Review
 4.1 out of 5
190 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The washing machine has generally positive reviews, with customers praising its cleaning performance, energy efficiency, and quiet operation. The large capacity is noted as a benefit, allowing users to do fewer, larger loads. However, some customers have experienced issues such as problems with the door seal, unbalanced loads, and long cycle times. There are also reports of the machine breaking down and requiring expensive repairs, especially after the warranty period. Overall, the product seems to be a high-quality option, but users should be prepared for potential maintenance or repair costs.

Customer review summary generated by AI, including incentivized reviews.
190 Customer Reviews

This machine is average at best

Would Recommend

Shakes way to much i spin cycle. No adjustment can be made as per serviceman on several visits.

November 1, 2011

From whirlpool.com

Very good washer; but LONG cycles.

Would Recommend

We have 5 children and really put this machine to the test. It does a fine job with whites, jeans, and other loads varying from slightly dirty to - well, sick kids. The allergen cycle is also helpful since most of our family has allergies of one type or another - and it is also helpful for sanitizing clothing or bedding when kids are sick. One weakness is that it seems as any cleaning appliance - dishwasher or clothes washer (this is our second front loader) - goes more 'Eco,' the cycles take mu...

October 25, 2011

From whirlpool.com

Would Not Recommend

Within one week of starting to use this I needed the motherboard replaced. Since that was replaced it has worked really well, but is now developing a musty smell. I have tried really hard to keep my washing machine as clean as possible. I read the manual, did all the recommended maintenance, used the fanfresh if I could not get to the clothes immediately, always leave the door open, and it is still developing a musty smell after about 10 months of use. I use HE detergent, use the minimum amount ...

October 25, 2011
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Worst Purchase Ever!

Would Not Recommend

I purchased this washer eleven months ago. I exchanged it within the first week for another one because it was not working properly. I have had an A&E factory repairman at my house several times over the past months for different problems with this washer. This washer does not use enough water to clean the clothes. Clothes are coming out still smelling bad. I have been running 2 wash cycles with extra rinse cycles on both of them. That is not saving energy if you have to run 2 wash and rinse cyc...

October 22, 2011
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amazing washer

Would Recommend

love my new duet. washes great and the fan to keep clothes from smelling bad is a terrific option!

September 26, 2011
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This appliance is better

Would Not Recommend

Features of this appliances is average. It scores average on quality, performance.

September 13, 2011

From whirlpool.com

Does not get clothes clean

Would Not Recommend

We've owned the Whirlpool WFW94HEXW for almost 5 months now. It does not get clothes clean, period. The only cycle that comes remotely close to cleaning clothes is the heavy duty cycle and it damages the clothes. This is a low-water use machine that simply does not use enough water to get anything clean in one cycle. Any savings in energy and water are lost by having to run double cycles to get clothes clean. Not sure if I can return it to Lowe's at this point, but I'm going to try. Recommendati...

September 3, 2011
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Do not waste your money

Would Not Recommend

I have no problem with Lowes. Only buy this washer if you like to spend money foolishly or you never get your clothes dirty. There are only 2 adults in my house but unless I pretreat every piece I have spots on my clothes even something as simple as dirt. I thought I was buying quality but I was wrong. The matching dryer (my seond one) gives me wrinkled clothes even on steam there seems to be no cool down cycle to speak of. The A&E repairman said I would just have to learn to live with wrinkles,...

September 1, 2011
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Great product!

Would Recommend

Awesome Washer! Very quite and cleans my clothes great!

August 9, 2011
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whilpool lemen

Would Not Recommend

Bought a new whirlpool combo 3 months ago . 2 weeks ago the main bearing went out the machine the repair man says the heating element is also burnt out .The parts are on backorderand I am at the laundrymat after wasting my money on thispoor manufacturing worse customer service , STAY AWAY FROM WHIRLPOOL!!

July 28, 2011
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Poor Durability.

Would Not Recommend

After less than one year, the bearings have gone bad, and will cost $800 to repair. I can purchase another brand for less than the cost of repair to this one! Whirlpool should do something to improve the durability of thier machines .

July 15, 2011
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I am not recommending to buy Whirlpool

Would Not Recommend

We had the washer for year and a half. First, 4 months after the purchase we had to call the service department to replace the dispenser unit. That was for free and you kinda say "well, whatever". A week ago the error F 71 appeared and the machine stopped working. I was able to run it for couple more cycles, and than it died. The cost of repair of the Electronic control board was estimated as $700. Needless to say, it's as much as buying the new machine. Called Whirlpool customer service, but th...

June 30, 2011
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Greatest Washer Yet

Would Recommend

Is even better than the previous duet. Clothes come out much dryer. It takes only 10 to 15 minutes to dry clothes. Uses very little soap and water.

June 29, 2011
Verified Purchaser
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Good washer

Would Recommend

Purchased 6 months ago. Gets clothes clean and spins the water out nicely, but had to learn to be careful not to use too much detergent or else an extra rinse cycle is necessary to get all the soap out. Live in very humid Houston, TX and so far no issue with odor. Highly recommend the fan fresh setting - use it on every load just in case I don't get back to the washer right when it's done. I can start a load at night, and with the fan fresh on, I wake up to nice clean clothes that have been tumb...

May 31, 2011
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Recommend buying anti-vibration pads with washer

Would Recommend

Anti-vibration pads are a must purchase to ensure optimal performance of any front-loading washer. These washer have a high spin cycle which often results in vibrations being transferred onto the floor and that can be felt throughout the house. To avoid annoying floor vibrations, rattling, and extend the life of your washer, these pads are a great, affordable solution (a good option are vibrafix anti-vibration pads which sell online for $11.99 for a set).

May 28, 2011
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Worst Washer EVER!

Would Not Recommend

I bought this washer based on Consumer Reports rating it the best washer out of all they tested. I have only had the washer for a month and a half and it has now broken down on my twice!!! I only do laundry once a week and usually 2-3 loads. So I don't use it as much as most people. I'm just surprised that Whirlpool (a trusted name in home appliances) has made such an awful pile of scrap metal! However the matching dryer seems to work wonderfully, so its possible I have a "reject" washer. Be cau...

April 9, 2011
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Love my new washer!

Would Recommend

This is an excellent buy. Quiet, clothes come out almost dry, can get my laundry done a lot quicker with all the room, clothes come out really clean. Smell fresh. Haven't had any smell problems so far. I use powder he detergent and leave the door cracked open, use affresh once a month and dry out the detergent dispenser. It's a GREAT buy you won't be dissapointed!

April 8, 2011
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I cannot believe how quiet this washer is!

Would Recommend

I cannot believe how quiet this washer is! When I first got it, I had to go into the laundry room to make sure it was running. What I don't like is there are no controls to adjust water height. You can control many other variables.

April 2, 2011
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great washer and dryer

Would Recommend

we purchased this washer and electric dryer pair,love the machines. had issue with delivery and set-up,lowes techs. left cold water fitting loose,got carpet soaked and stained. LOWES MADE GOOD ON REPLACEMENT,ALL IS WELL. THUMBS UP FOR LOWES AND WHIRLPOOL.

March 22, 2011
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Quiet and efficient!

Would Recommend

We purchased this washer and it's matching gas dryer last week. They replaced a 12-year old Kenmore top load washer and it's matching gas dryer. We've done 7-8 loads so far and are very impressed. The washer is noticeably quieter and uses less detergent and significantly less water than the top loads. Spin Cycles rev up to 1400 RPM (without vibration or noise-- pretty amazing!!) so our clothes come out of the washer significantly drier. Dryer time is noticeably reduced. The washer and dryer pa...

March 18, 2011
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