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5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Chrome Shadow) ENERGY STAR

Ratings & Reviews for Whirlpool 5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Chrome Shadow) ENERGY STAR

4.3
529
Review
 4.3 out of 5
529 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This washing machine is generally well-received by customers, who praise its effective cleaning, large capacity, quiet operation, and energy efficiency. Many users find it easy to use and an upgrade from their previous washers. However, some customers have experienced issues with water usage, cycle length, and lack of customization options. A few French-speaking users were disappointed by the English-only display. Overall, the positive reviews highlight the product's quality and performance, while the negative feedback focuses on specific usability concerns.

Customer review summary generated by AI, including incentivized reviews.
529 Customer Reviews

Great features

[This review was collected as part of a promotion.] So far it is great. I used consumers choice to decide on which machine to get. I had a Samsung top loader for 6 years and constantly had repair bills due to a floating tub. Never again! This machine is so quiet, and so easy to use I love it.

May 29, 2025

From whirlpool.com

Perfect choice!

[This review was collected as part of a promotion.] Excellent washer - large capacity, quiet, modern, high-tech, and energy efficient.

May 23, 2025

From whirlpool.com

Bad out of box

Would Not Recommend

[This review was collected as part of a promotion.] This was bad out of box, then you make me wait 10 days for warranty repair company to show up. Horrible experience.

May 22, 2025

From whirlpool.com

Response from Consumer Care

We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your is...

Consumer CareMay 23, 2025

Absolutely great washer

[This review was collected as part of a promotion.] This machine is so quiet that I had to stand next to it to make sure it was working. I love this machine. It’s simple it’s effective. It does a great job on my clothes and it’s easy to use.

May 20, 2025

From whirlpool.com

JUNK, Crappy design

Would Not Recommend

[This review was collected as part of a promotion.] Already broke down, big design flaw, it will let socks go into the drain and stop the pu

May 15, 2025

From whirlpool.com

Response from Consumer Care

We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your is...

Consumer CareMay 20, 2025

Would Recommend

[This review was collected as part of a promotion.] So far so good. I dont like that water sits in the fabric softener part of the dispenser but other than that so far so good.

May 14, 2025

From whirlpool.com

[This review was collected as part of a promotion.] I've owned the washer for one week. I have no complaints at this time. I only hope it will last 14 years like the previous Whirlpool washer.

May 5, 2025

From whirlpool.com

Great machine

Would Recommend

[This review was collected as part of a promotion.] We got this machine about 3 weeks ago and just love it! The size is larger than our last one and works so well. It doesn't shimmy across the floor like the old one did. I love the features on it and how well it cleans our clothes. I like how it doesn't lock the door immediately so you can toss in that sock that fell out of the pile of clothes!

May 5, 2025

From whirlpool.com

Love my new washer

[This review was collected as part of a promotion.] It is amazing to be wearing clean clothes, without residue, everything is working Great our old washer was beyond it's last leg, thank goodness for duck tape. Now the duct tape is gone, I am very grateful to have a brand new made in America washer.

May 5, 2025

From whirlpool.com

Great Replacement without the complexity

Would Recommend

[This review was collected as part of a promotion.] Needed to replace my 25 year old Maytag. This is a great replacement. Does a great job, easy to use with multiple options to get the job correctly.

May 4, 2025

From whirlpool.com

So far so good

[This review was collected as part of a promotion.] After a couple months everything is working well. Would recommend.

May 4, 2025

From whirlpool.com

No detailed owner's manual

[This review was collected as part of a promotion.] There is no owner's manual DETAILING the operation (and "hidden" operations) of the unit; i.e. how to turn the end of cycle sound on & off. Calling Whirlpool was of no help. Found it on YouTube

May 4, 2025

From whirlpool.com

Generally good, but some confusion on cycle change

Would Recommend

[This review was collected as part of a promotion.] Generally have been pleased with the new washer. However the cycle modifying screen isn't very easy to use. Some of the ways to modify the wash cycles operate with pushing the square. Other want only a swipe like a phone to make them work. It seems it would be better to have them all work the same way. The extra rinse and steam clean are really the hardest to make work and require only the swipe motion. All the instructions I read did NOT...

May 2, 2025

From whirlpool.com

Definitely better than i expected

[This review was collected as part of a promotion.] It's been 2 weeks since the washer arrived. I've done several loads of wash in that time. I have used many of the different wash cycles and have been very pleased with results. It has been able to handle some large bulky items.

April 26, 2025

From whirlpool.com

Heavy duty and delicates with ease

[This review was collected as part of a promotion.] I love this washer. It is the biggest one I have ever owned. I love that it can handle my husband’s heavy work clothes and get them so clean even in huge batches. Then it also does small and quick batches, and my delicates.

April 26, 2025

From whirlpool.com

Cleans great!

Would Recommend

[This review was collected as part of a promotion.] I have loved using this washer and find that it does a great job of cleaning my clothing. It takes just a few uses to get used to the touch sensitive buttons and it is pretty intuitive.

April 26, 2025

From whirlpool.com

Works Great!

Would Recommend

[This review was collected as part of a promotion.] Easy to use and works great! Looks good too! Thanks!

April 22, 2025

From whirlpool.com

Great Featured!

(This review was collected as part of a promotion.) I love my Whirlpool Frontload washer. It washes well and has a lot of settings that I find useful!

April 21, 2025

From whirlpool.com

Great features

[This review was collected as part of a promotion.] Quiet. Gets cloths clean. Replace a whirlpool washer I bought in 2011. That one gave me no trouble till the very end

April 17, 2025

From whirlpool.com

Hope you don’t need to empty the filter!

Would Not Recommend

The washing machine itself does a fine job. I have no complaints about its ability to clean clothes. The time until a load is done is rarely accurate but that’s not something I’m going to lose my mind over. What I cannot let go is the fact that it’s absolutely impossible to access the filter that collects the hair?? In this house, it’s collecting the hair of 3 dogs, 2 cats, and 3 long, thick-haired humans. It has to be emptied on the regular. Why is there no door? No drawer to pull out? This had...

April 13, 2025

From whirlpool.com