Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Chrome Shadow) ENERGY STAR

Ratings & Reviews for Whirlpool 5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Chrome Shadow) ENERGY STAR

4.3
529
Review
 4.3 out of 5
529 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This washing machine is generally well-received by customers, who praise its effective cleaning, large capacity, quiet operation, and energy efficiency. Many users find it easy to use and an upgrade from their previous washers. However, some customers have experienced issues with water usage, cycle length, and lack of customization options. A few French-speaking users were disappointed by the English-only display. Overall, the positive reviews highlight the product's quality and performance, while the negative feedback focuses on specific usability concerns.

Customer review summary generated by AI, including incentivized reviews.
529 Customer Reviews

Great array of features

[This review was collected as part of a promotion.] Very ergonomic, no concerns for my neck or shoulders.

July 13, 2025

From whirlpool.com

Does the job

Would Not Recommend

[This review was collected as part of a promotion.] Got the washer on June19 works good, disappointed that it doesn’t show what cycle it is in. Didn’t say anything in the write up about that. Our other front load showed cycles. Even our first whirlpool that had dials on it showed you what cycle it was in.

July 11, 2025

From whirlpool.com

Whirlpool front-loading washer

[This review was collected as part of a promotion.] My last washer was a Whirlpool and when it was no longer “fixable” after years of use, I wanted another Whirlpool washer. I absolutely love this new one! Multiple wash cycles and can easily adjust water temp or type of wash. Results have been excellent! I highly recommend!

July 9, 2025

From whirlpool.com

Good front load washer

Would Recommend

[This review was collected as part of a promotion.] I absolutely love this front-loaded washer. It’s easy to load and use. Love that it has generous capacity.

July 9, 2025

From whirlpool.com

It’s fine. Not great. Too “smart.”

Would Not Recommend

[This review was collected as part of a promotion.] Instructions are incomplete. It’s not clear if you can pour a whole bottle of detergent in there and have it automatically measure out the right amount or not. If you can, it’s not clear how you would know when it is out of detergent or if the detergent dispensing was working incorrectly. Also, because the start button is also the stop/pause button, if you hold the start button for a nanosecond too long, the machine “starts” for a split secon...

July 6, 2025

From whirlpool.com

[This review was collected as part of a promotion.]

July 1, 2025

From whirlpool.com

Longevity

[This review was collected as part of a promotion.] We purchased our new washing machine just about a month ago. We had previously owned a Samsung washing machine that stopped working and could not be repaired after only 8 years. I have high hopes that our new washer will last a lot longer.

July 1, 2025

From whirlpool.com

Great features

[This review was collected as part of a promotion.] I brought two weeks before and I happy to do this

June 27, 2025

From whirlpool.com

Very nice washer

Would Recommend

[This review was collected as part of a promotion.] I am very pleased with this washer. It is producing nicely cleaned clothes that have had enough water spun out of them so that they dry quickly. I am finding it easy to use now that I am getting used to the settings on this model.

June 27, 2025

From whirlpool.com

Nice machine

[This review was collected as part of a promotion.] We have had this washer for a week now. It is operating very well as expected. We chose a new Whirlpool machine because we had such good service life from the previous one (17 years) and expect this one to last many years as well.

June 25, 2025

From whirlpool.com

Quiet and efficient - we love this washer!

Would Recommend

[This review was collected as part of a promotion.] We bought this after our washer died and are SO happy with it!. It's quiet, washes our clothes well, and is energy efficient.

June 19, 2025

From whirlpool.com

Generally satisfied l

Would Recommend

[This review was collected as part of a promotion.] Generally, I’m very pleased with the my new washing machine. However, I do miss not hsving the Overall, I am pleased with it. However, I do miss the feature that allows me to Overall all, I am satisfied with its performance. However, I do miss having the option to just stay in the soak cycle as long as I I want. I am generally pleased with It’s performance. However, I do miss an option to select how long I would like the option to let i...

June 13, 2025

From whirlpool.com

Whirlpool

Would Recommend

[This review was collected as part of a promotion.] Great appliance dies everything I expected. Glad I bought Whirlpool

June 12, 2025

From whirlpool.com

Unable to access or use drain hose

Would Not Recommend

I have had my washer now for only a year and I have now had to replace the pump already once and again am getting an error saying the same thing again. I also have maintained and done everything correctly such as using (bags for all small items etc). It is very frustrating and disappointing. I have always owned Samsung and Ken more elite before without any issues. My Ken more elite are still working great 20 years later (my daughter now has them).

June 7, 2025

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear th...

Consumer CareJune 9, 2025

Great!!!!

[This review was collected as part of a promotion.] Love my new front loader. Clothes come out lint free no pulls. It’s quiet and efficient

June 4, 2025

From whirlpool.com

Working well

Would Recommend

[This review was collected as part of a promotion.] I bought this a month ago and happy with it! Would recommend product

June 3, 2025

From whirlpool.com

Noisy

[This review was collected as part of a promotion.] The washer is noisy and sounds klunky. This is surprising since it is brand new.

June 1, 2025

From whirlpool.com

Response from Consumer Care

We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your is...

Consumer CareJune 2, 2025

[This review was collected as part of a promotion.]

May 30, 2025

From whirlpool.com

Simple to use

Would Recommend

[This review was collected as part of a promotion.] Washes a lot of clothes. Easy to use. Lots of load options.

May 30, 2025

From whirlpool.com

Trusted Whirlpool brand, loving the large capacity

Would Recommend

[This review was collected as part of a promotion.] Whirlpool has always been a brand we've trusted and owned since I was a child. I love the size of this large capacity washing machine; it fits my comforters well with room to spare. Being able to wash bigger loads of laundry allows fewer washes during the week. I give it 4 stars because I noticed a sock that stayed close to the window of the washing machine and didn't seem to get wet or washed at all. Perhaps user error but would hope that ...

May 30, 2025

From whirlpool.com