Ratings may include incentivized customer reviews.
What Customers Are Saying
The product's temperature probes were found to be useful and accurate in helping customers cook meat to their desired doneness. However, many customers reported issues with the durability and reliability of the probes, including failures, inaccurate readings, and easily damaged wires. While the probes were praised for their convenience, the general consensus is that the quality and reliability need to be improved to justify the cost.
Customer review summary generated by AI, including incentivized reviews.Missing hot pad.
Wish there was a cover that could be slid over the end to pull the probe out of the meat
From weber.com
Replacement probe
Would RecommendThe original probe lasted a couple of months but started shorting out. Showing weird temperatures and needing to be wiggled or set differently. I bought two replacements. Hope they work
From weber.com
Decent Thermometers
Would RecommendI bought a Weber Smokefire and the temperature probes it can with were working well up until today. I was reverse searing some NY strips but after I pulled them off the smoker, the temperature reported vs a visual inspection of the steaks was not the same. The steaks were a little undercooked. Previous cooks were 100% accurate but it seems like the probes just aren't too reliable with use.
From weber.com
Thank you for your feedback. We are looking into what caused this matter so we can provide further assistance, our support team would like to follow u...
I will never ruin a steak or chicken again!
Would RecommendSystem works great and hooks up to bluetooth app on my phone.... and my home wireless network.... extending its functionality throughout the entire house.
From weber.com
Good until it wasn't
Would Not RecommendAs someone who lives in the midwest, the amount of grilling I do fluctuates widely, so even though I've had my Connect for a while, it hasn't gotten a ton of use. I've maybe used it ten times. Generally its worked well. Then, tonight, I was slow cooking a lamb shank. All was going well until it got to about 125 degrees and then the probe freaked out. It started reading as high as 375 and then would drop to 119 and then bounce back. I would adjust the position and it would level out, but then a m...
From weber.com
We are sorry to hear about your experience. We are looking into what caused this matter. So we can provide further assistance, our kind Support team w...
How to cook the perfect steak
Would RecommendThis is a replacement for a probe that was more than 10 years old. The probe is very acurate and results in some great steaks
From weber.com
Thank you for your feedback regarding adding a pad to the probe. We are happy to share this with our team for consideration. We would suggest using a ...