Ratings may include incentivized customer reviews.
What Customers Are Saying
The product's temperature probes were found to be useful and accurate in helping customers cook meat to their desired doneness. However, many customers reported issues with the durability and reliability of the probes, including failures, inaccurate readings, and easily damaged wires. While the probes were praised for their convenience, the general consensus is that the quality and reliability need to be improved to justify the cost.
Customer review summary generated by AI, including incentivized reviews.Not accurate
Would Not RecommendThe temperature reading is not consistent across 4 probes I have. I tested them by tipping into water and heating it up. The 4 probes came through a different path and when water was boiling, 1 showing 200F, 2 showing 209F, and only 1 showing 212F. During the heating process, the temperature reading could vary as much as 15 degree. Not reliable. Wish it has the same quality as other Weber product.
From weber.com
Clean Carefully!
Would Not RecommendLove this grill meat temperature system! I use it mostly indoors for meat in the oven (if I'm grilling, I'm outside)...this is my third probe-2 came with the original box. I will not let the kitchen staff handle the item-found out they were submersing to clean...it clearly states to just wipe clean. Hoping this new probe will have an extended lifespan.
From weber.com
Works really well when they work.
Would RecommendI'm on my second set of these and they've failed again after 3 years. They start reading completely erratically. Reading the other reviews and responses I'm going to change to just using a wipe to clean these, I had been using a sponge and not submerging them but rinsing them off afterwards in water. As far as keeping them from flame that may not always be practical. I don't feel like these are up to the quality of the other Weber components. Wish there was a US made option.
From weber.com
Thank you for being a long-time Weber griller! We appreciate your feedback and we apologize for any frustration resulting from the inaccurate probe re...
Really helps the grilling
Would RecommendThe probes work great. They make grilling much more predictable. They will eventually fail if the get too hot or too wet
From weber.com
Probe wire burns up way to often
Would Not RecommendWorks great when new, however the connection between the probe and wire chars over time which causes the probe to malfunction. Nice to see they have jacked up the prices on the replacement ones. Time to start shopping for a replacement system?
From weber.com
Your feedback means a lot to us. We are sorry to hear that your meat probe is causing issues for you but look forward to helping solve this issue. Her...
My probe is about a year old and already does not work. The temperature bounces up and down. Had to use my wife’s instant read thermometer.
From weber.com
Your feedback means a lot to us. We are very sorry to learn you are having an issue with the probe. We are here to help. Our Care team will be reachin...
B.C.M.
Works fairly well. I have had 1 fail over the years.
From weber.com
Worked well for year 1
Got system last year as gift and loved it. Was accurate and easy to use. This summer though it is not accurate . Chicken and pork reading as cooked to temp but were still 20 degrees low.
From weber.com
Your feedback means a lot to us. We are very sorry to hear your probes are not accurate. We are happy to help get some replacements sent out to you. O...
Your feedback means a lot to us. So sorry to hear your probes are not accurate. Our team is here to help. We want to know more and offer our assistanc...