
Ratings & Reviews for Watts Hrws Steel Recirculating pump Universal Water Heater
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this hot water recirculating pump for delivering near-instant hot water, reducing wait times from 3-10 minutes to just 2-5 seconds at every faucet. Most highlight dramatic water and energy savings, with many noting they previously wasted gallons daily waiting for hot water. Reviewers consistently report easy installation in 15-60 minutes, with smart home integration capabilities adding convenience. A small number mention minor issues like temporary warming at the sensor valve or occasional pump noise, but these do not diminish the widespread satisfaction with this efficient solution.
Customer review summary generated by AI, including incentivized reviews.Conditional recommendation
Would RecommendI installed this pump on the gas water heater in my garage and the valve device under my sink in the master bedroom bath at the far end of the house (about 70 feet away). The device does work but I have a big problem with setting the time of the on/off cycles. We are retired and don't really have a set schedule of when we go to bed or get up. At first I was letting it run for an hour or more at a time 4 times a day but then we started to get warm water come out of the water dispenser in ou...
Verified Purchaser
I wish i installed one of these pumps years ago!
Would RecommendInstalling the hot water sensor and the pump was somthing that i should have done several years ago when i bought the house. Installation was straight forward , took less than an hour. Now, i no longer wait for hot water in tne bathroom at the opposite end of the house. Ordering though Lowes has always been the best way to go
Hot water recirculating pump
Would RecommendHad a plumber install this pump. Install went very smoothly and the plumber was done in just over an hour. Set the timer and what a difference it made. Our shower is on the opposite side of the house of our HWT and it took a good several minutes to get hot water wasting gallons. Now, I turn the shower on and count approximately 5 seconds and I have hot water. No wasting gallons of water now and setting the timer to go off at 11PM and on at 7AM saves a little electricity. We're happy with it for ...
Verified Purchaser
Recirculating pump
Would RecommendEasy to install if you have the right tools and also mechanically inclined!
Verified Purchaser
Packaging
Would RecommendI've used a variation of this product over 15 years. Replaced an existing one. Learned never to buy a repackaged product from Lowes. First one I bought was used and was well warn. Dust and dirt wasn't even cleaned off.
Verified Purchaser
Poor tolerance
Would RecommendWorks well, but installation is a problem. I crossthreaded 3 of the 4 fittings on the valve. Suggest you also get a 1/2" NPT die to correct the oversized threads. Also fought with the pump pipe fitting. Also experiencing leaks on both hoses at the 3/8" fittings and will need to be replaced.
The Watts pump works.
Would RecommendWe have a large house with bathrooms on the opposite side of the house from the water heater. After installing this system, the water in all the bathrooms is warm within 1 second and full hot in under 10 seconds.
Verified Purchaser
Wait’s over
Would RecommendI went to the farthest water outlet which was a long way, soldered a return water line to the hot water side and ran the copper line all the way back to the water heater. I did not use the plastic adapter that ties the hot to the cold. I insulted the hot water lines throughout the house. No more waiting for hot water. There is never any hot water on the cold side and very little cold on the hot side. I set the timer to turn off when not necessary to run. It’s like a new house. Wish I had known a...
Works!
Would RecommendPump works as advertised . Easy to install and operate . Hot water is waiting when needed. Lowe’s pickup service, on the other hand, was terrible. Waited 45 minutes for product to be located.
Verified Purchaser
Disappointed
Would Not RecommendI had this installed by a plumber. I expected instant hot water in the shower that is 60’ from the water heater. It takes 60 seconds for the water to be hot
Verified Purchaser
Constant hot water
Would RecommendGreat mechanism. Hot water instantly in every faucet in the whole house.
Verified Purchaser
Works and Installs Great
Would RecommendI went 10 years dealing with flowing cold water thru the hot water lines to the kitchen. I just came across this at Lowes and took a look at the reviews. This took about 1 hour to install, mainly waiting for the water line to clear, and works fantastic. I now have almost immediate hot water in our kitchen now because of this device. I have 2 hot water tanks and now looking to install on my other tank.
Works great, but consumes more energy
Would RecommendFairly easy to install (1-2 hours) and works as directed. However, using the pump causes your hot water heater to run more and the water savings may not offset the additional energy costs. We plugged in the pump to a smart plug that is controlled by Alexa. We tell Alexa to “turn on hot water” when we need it and the plug is programmed to turn off the pump 15 minutes later. Took some time to program, but worth the effort.
Instant WARM water
Would RecommendCold and Hot water temperature will be about the same when in use. Timer is difficult to set up and requires resetting with DST & power outages. We set ours up on a wireless remote switch to conveniently turn on/off manually.
Night and day difference
Would RecommendThis device cut the time it took to get warm / hot water significantly. I used to wait what felt like a minute or more for the water to just get warm. It now takes a few seconds to go from cold to warm to hot water. There’s a setting for: on (all the time), a timer (which allows the pipes to be flushed at a certain time of day) and off Mine has been on the “on” setting till i see how it affects my water bill. Its highly recommended if you have issues with washing your hands in cold wat...
Easy install
Would RecommendCouldn't be any simpler to get hot water to the farthest faucet.
Verified Purchaser
Quick hot water, easy install.
Would RecommendGives hot water anywhere in house in 2 seconds! Relative easy install. This is my second installation. The first pump lasted 9 years running 24 hours a day. Really love it.
Verified Purchaser
Indespesable, but not as reliable as our old one.
Would RecommendWe had one of these that lasted 5 years or more. When we had a new hot water heater installed, I had the plumber install a brand new one, and let him keep the old one. The new one died after 14 months (just outside of the warranty). However, this thing is indispensable in our house, and does a fantastic job of getting instant hot water everywhere it's needed, so we installed another without hesitation. Hopefully we just got a dud.
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