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24-inch Gas Water Heater Thermocouple

Ratings & Reviews for Utilitech 24-inch Gas Water Heater Thermocouple

4.3
295
Review
 4.3 out of 5
295 Reviews


87% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has mixed reviews. Some users reported the item worked well and was easy to install, while others encountered issues like the product not fitting their hot water tank or the thermocouple not functioning properly. There are both positive and negative experiences with the quality and performance of the product.

Customer review summary generated by AI, including incentivized reviews.
295 Customer Reviews

Check threads.

Would Not Recommend

Wouldnt fit on our water heater. Threads wrong.

March 17, 2025
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Response from Published by the A. O. Smith Team

We are sorry to hear of your experience. We want to ensure the issue is resolved.

Please send your phone number to talktous@aosmith.c...

Published by the A. O. Smith TeamMarch 18, 2025

make sure you have to know length.

It is good parts. works great.

March 17, 2025
Verified Purchaser
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Unused

Although I have always had good experiences with Lowes and any products purchased this particular item hasn't been opened, neighbor had to purchase a new water heater.

February 13, 2025
Verified Purchaser
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Money should go back to my card ,

Would Not Recommend

Thermocouple not working , looks like open box Or swapped., I end up ordering new one on line, after hiring technician who found out gas valve is ok.

February 1, 2025
Verified Purchaser
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Response from Published by the A. O. Smith Team

We are very sorry to hear of your experience.

We recommend reaching out to Lowe's Customer Care at 1-800-445-6937 or Text 84109.
...

Published by the A. O. Smith TeamFebruary 3, 2025

Sometimes just changing the thermocouple can save

Would Recommend

It was a perfect fit and it working perfectly

January 17, 2025
Verified Purchaser
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Works Good

Would Recommend

Worked just like you would expect!

December 14, 2024
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Works great.

Would Recommend

The price couldn’t not be beat.

November 21, 2024
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Furnace Not Heating

Would Recommend

Prefect, saved me money on DIY part.

October 26, 2024
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Thermocouple for boiler

This product will do the job. However, the electrical connection is two short. I neede a 36” unit but all Lowe’s had was the 24”. I bought the 24” toget through the night. I got the 36” the next day. Also, the picture directions were not clear on how position or install. Sore verbiage is needed. I got better guidance from YouTube.

October 20, 2024
Verified Purchaser
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Response from Published by the A. O. Smith Team

It is not recommended to deviate from sizes originally used in any product.

If there are ever questions on installation of a replacement ...

Published by the A. O. Smith TeamOctober 21, 2024