Ratings may include incentivized customer reviews.
What Customers Are Saying
The steam mop effectively cleans a variety of floor types, quickly removing stubborn dirt and grime. Users praise its ability to reach into grout lines and clean better than traditional mops. The lightweight and maneuverable design, long power cord, and disposable cleaning pads are noted as key benefits. While some experienced issues with the steam trigger, the majority of reviews are positive, with many stating they would recommend the product.
Customer review summary generated by AI, including incentivized reviews.The trigger broke
Would Not RecommendI really like this mop. It works great on hardwood floors, but the trigger broke and can't use it. Is there any way to get a new trigger?
From BISSELL Homecare
Poorly designed trigger breaks within months of use.
Would Not RecommendProduct works decent for quick cleanup. Mechanical trigger is clearly designed poorly and broke after a few months. The pivot nubs on the trigger break off and is not repairable Cant find a replacement trigger part through bissel or Swiffer. Ergonomics of holding trigger for duration of cleaning is tiring. Handle shaft flexes during use. Head swivel is lacking.
From BISSELL Homecare
Poorly Created
Would Not RecommendThis product left me very unsatisfied as it didn't work at all. Doesn't clean, doesn't steam, doesn't heat. Cheaply made and not a cheap price.
From swiffer.com
Your satisfaction is so important to us, Dana, and we’d like the chance to help you further with your Swiffer Steamboost™. Please give us a call at (...
Broken Handle, Poor Design
Would Not RecommendAs many others have said, the handle broke almost immediately, just from regular use. The plastic cracked and I had to throw it away.
From swiffer.com
This certainly isn’t the great quality we’d expect from our products, Mike, and we’d like to help. Could you please give us a call at (800) 611-2583 ...
Waste of money
Would Not RecommendPurchased this product and within a month the trigger mechanism broke.
From swiffer.com
This certainly isn’t the great quality we’d expect, Scotty, so we’d like to help you further! Could you please give us a call at (800) 611-2583 when ...
Piece of garbage
Would Not RecommendPiece of garbage. Call site O help handle broke and they would not do anything for me
From swiffer.com
Your satisfaction is incredibly important to us, Carol, and we’d like to find the best solution for you. Please give us a call at (800) 611-2583 when...
SteamBEAST
Love this product..
From BISSELL Homecare
Had one used it 6 or seven times and the squirted handle bro
Would Not RecommendI used it for my bathroom floor and wooden floor and the part where you press to squirt broke
From BISSELL Homecare
Oh no! Give us a call and we can help with a replacement mop. 1-800-237-7691.
Loved it until the trigger broke!
Would Not RecommendI loved this product until the trigger broke. Now it won't steam at all and leaks water everywhere.
From BISSELL Homecare
Oh no! Sorry to hear about the trigger! Give us a call and we'd be more than happy to help with a replacement. 1-800-237-7691.
Trigger broke so I had to improvise
Would Not RecommendThe biggest appeal when purchasing was the price. When you are limited in funds you have to go with what you can afford. So when the trigger broke it was a real problem since the floors still need cleaning. I don't have the money to afford to buy a new mop when the one I have is in otherwise fperfect condition... I had to make do... I pulled the handle off and there is a button that goes to the steam trigger in the base part of the handle. I took a piece of paper towel and stuffed it into the ha...
From BISSELL Homecare
Sorry to hear about the trigger! Give us a call and we'd be happy to help with a replacement. 1-800-237-7691.
Great product until handle broke!
Would Not RecommendThis was great for my ceramic floors as well as my hardwood. The trigger broke on the handle and I was going to get a new one when I came across this site and read all the other people who had the same problem as I did!
From BISSELL Homecare
Trigger Broke
I Loved this but my Trigger Broke .
From BISSELL Homecare
Love & Hate the wonderful steamer..!!!
My family and I love this Steamer because it's light weight and easy mess free useage! We use it to clean all the tile & hardwood floors in our house. The only thing we Hate about it is the fact the steamer is operated by a Cheap Plastic Trigger that loves to break. Once broken you can no longer use and there are no replacements available. We are left with buying a new one every 4-6 months, I've now lost track how many we have bought over the past 3 years, but since it's the easiest steamer ever...
From BISSELL Homecare
Disappointed
Love the easy clean at my new house with all the til flooring & love the way the pads make it smell so fresh & clean after mopping. Disappointed the trigger broke so soon & now it won't heat up - maybe that's related to trigger. Wished it would've e lasted longer. I just bought a big box of the Swiffer Steamboost pads.
From BISSELL Homecare
Sorry to hear about the break, NH - Give us a call and we'd be happy to help with a replacement. 1-800-237-7691.
Disappointed... Don't Buy This Product
Would Not RecommendReceived as a gift. Pleased to use it for couple of times then trigger broke. Very disappointed from this product and don't know how to fix it. Please Help
From BISSELL Homecare
Sorry to hear about the trigger, Yasir - give us a call and we;d be more than happy to help with your mop. 1-800-237-7691.
So very disappointed
I love this product I got mine a month and a half ago. It's very easy and light weight to use especially with my back problems. But over this weekend the trigger broke. Now I have a brand new box of pads that I can't use. I'm very hesitant in buy another one especially with there is only one income coming in our household.
From BISSELL Homecare
Sorry to hear the trigger broke, Nena! Give us a call and we'd be happy to help with a replacement machine. 1-800-237-7691.
Very disappointed
Would Not RecommendI fell in love with this! We received as a wedding gift and I could not wait to use it! It cleaned the floors wonderfully and the smell was clean and light. Unfortunately it broke after the third use and is completely useless now. Very disappointed!
From BISSELL Homecare
We're sorry to hear it's broken! Give us a call and we'd be happy to help with your machine and fix whatever's broken on the mop. 1-800-237-7691.
Does a great job-BUT trigger breaks easily
Would Not RecommendI love this product for cleaning my tile and hardwood floors. Biggest con is that the trigger breaks so easily. After reading all the reviews I now realize that this is a known problem. My second one recently broke and I'm hesitant to purchase a new one knowing that it will most likely happen again. Very disappointing because it really does a great job cleaning the floors.
From BISSELL Homecare
Sorry to hear the trigger broke, Dawn! Give us a call and we'd be happy to help with a replacement. 1-800-237-7691.
Trigger broke!
Would Not RecommendTRIGGER BROKE! I was given this as a gift in Feb. I liked being able to use steam. Its a huge disappointment to see that this is a known issue, and there's no fix. I hated like anything telling my friend and there's no way to return it. Money isnt easy for her to come by. Worse yet, i gave my wet jet away in a fit of glee. I wish Id kept it now! Now ive got a big box of pads, and no solution.
From BISSELL Homecare
Sorry to hear about the trigger, Joanyf - give us a call and we'd be happy to help with a replacement mop. 1-800-263-2535.
Can't find cloths
Would Not RecommendI can't find the cloths anywhere. The regular Swiffer pads are too small, so I have had to use rags.
From BISSELL Homecare

Sorry to see this is broken! Give us a call and we'd be happy to help with a replacement. 1-800-237-7691.