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ION with Multi-Surface Brushroll Wi-Fi Connected Auto Charging Pet Robotic Vacuum Cleaner

Ratings & Reviews for Shark ION with Multi-Surface Brushroll Wi-Fi Connected Auto Charging Pet Robotic Vacuum Cleaner

3.9
131
Review
 3.9 out of 5
131 Reviews


73% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product performs well in keeping floors clean, especially for homes with pets that shed a lot. Customers appreciate the convenience of scheduling regular cleaning. However, some users report issues with the vacuum being loud, getting stuck on furniture or carpets, and struggling to effectively clean up pet hair. Overall, the product seems to work well for many customers, but there are also notable drawbacks experienced by some users.

Customer review summary generated by AI, including incentivized reviews.
131 Customer Reviews

Meh

Would Not Recommend

I’ve had this vaccum for over 6 months, at first it was great, it cleans pretty good and it runs for a long time but the problem is how it navigates, it hits walls and chairs so hard, there are scuff marks all over my baseboards and even scratches on doors. Whenever I’m sleeping it hits the door so hard that it wakes me up every time.

October 7, 2021

From sharkninja.com

Can’t turn off the wifi signal.

Would Not Recommend

[This review was collected as part of a promotion.] I thought it would be fun to have a robot vacuum. So I was excited to try out the Shark ION Robot Vacuum. Inside the box was the Robot Vacuum, Charging Dock, Side Brushes, and Filter. Setting up the vacuum was fairly easy. The vacuum, as expected, did take a few hours to fully charge before I could use it. When I started to use the vacuum, I felt it was a bit louder than I had expected, but not excessively so. I did like that it was able ...

October 3, 2021

From sharkninja.com

Love it

Would Recommend

[This review was collected as part of a promotion.] Easy to use instructions. Works great on my hard wood floors and does ok on carpets, goes over same area alot on carpet cause it hops around but very happy cause maintains a clean floor. Amazing on picking up dog and cat hair. Love that I can control with app.

October 1, 2021

From sharkninja.com

Not So Great...

Would Not Recommend

Back when my husband and I were freshly engaged, we wanted to make the adjustment as smooth as possible because we had just moved into our first home. This “smooth adjustment idea” convinced us to buy a Shark Vacuum. Well Shark: what you did not say in your warning was, “if you have puppies in potty training or children in potty training, DO NOT BUY”. Everything was fine and dandy in the first few days, our Shark did an average job running into all of our furniture and getting stuck on it. This ...

September 29, 2021

From sharkninja.com

Must have if you have pets and wood floors

Would Recommend

[This review was collected as part of a promotion.] We are pretty avid with our vacuum cleaner but there are days where we just don't have the time. We run our Shark daily and you would not believe the amount of dust and hair this thing picks up even AFTER I've already used my vacuum on the floors. I am baffled at how full the bin gets and how much grossness is on our floors. We have hardwood, tile, and very thin rugs and the Shark picks it all up. I suffer from really bad allergies and noti...

September 27, 2021

From sharkninja.com

Glad to have it

Would Recommend

[This review was collected as part of a promotion.] Happy with this shark ion. Easy set up and can be controlled by my phone. I have it set to run 3 days a week to keep up with my golden retriever. Charge seems to last for awhile and emptying tray works easy. I still do some vacuuming but now I do less.

September 27, 2021

From sharkninja.com

Love my effortlessly clean carpets!

Would Recommend

[This review was collected as part of a promotion.] I have been using my Shark ION Robot Vacuum for over a month and am thrilled with it. We have a dog that sheds alot and our carpets / hard wood floors need to be cleaned more than once a week but we work and just can't. Now we don't have to worry. As a dog owner, I was concerned that the dust bin would not be able to handle the amount of dog hair and can happily tell you my concern was unfounded. The Shark easily picks up all the dog hair wit...

September 23, 2021

From sharkninja.com

Works amazing!

Would Recommend

[This review was collected as part of a promotion.] I love this robot vacuum! I can leave it running for a couple hours and it will pick up most of the dirt on my floors and yes that’s including dog hair! I have 2 large dogs a shepherd and husky mix so they shed like crazy. However, because their coats are long it will get wrapped around the brush but it’s super easy to pull off and empty the container. I like being able to control it from the app on my phone and being able to view the last time...

September 23, 2021

From sharkninja.com

Cleans Nicely

Would Recommend

[This review was collected as part of a promotion.] I have had this little guy roaming my house for a little while now on a consistent basis and have been thrilled with the results. I have it programmed to turn on automatically and it returns to the dock to charge by itself. I empty the canister every day and am surprised by how much it collects. It runs quickly and I haven't had any issues with it getting stuck. It also senses steps so it won't fall down them. I am very happy with this vacuum a...

September 22, 2021

From sharkninja.com

Excellent!!

Would Recommend

[This review was collected as part of a promotion.] The Shark US - Shark ION Robot Vacuum with Multi-Surface Brushroll, Wi-Fi Connected, RV765 is an excellent product!! We have a house full of pets and it sucks up every bit of the hair that they shed into a neat little tray that can easily be dumped in the trash. Transfers smoothly from carpet to hard floors without missing a beat. The only issue I've seen is that it takes like 30 minutes to find the dock sometimes depending on its location when...

September 17, 2021

From sharkninja.com

Great Features

Would Recommend

[This review was collected as part of a promotion.] I got this a couple of weeks ago and finally had time to set it up. Very easy to put brushes and brush roller on. I had a little trouble connecting it to the wifi but I think that is cause we are rural and have a slow wifi. I did finally get it hooked up and it works great. I love being able to control it with my phone. It did a great job of cleaning. This will work great in my household.

September 17, 2021

From sharkninja.com

The Worst App Imaginable

Would Not Recommend

While our Shark was easy to get set up and situated, we quickly realized that there are significant problems with the App and control of this product. We have had to "reconnect" our Shark about 15 times since purchasing a few months ago, and the cleaning history is a joke. It's run probably 50 times, yet our history shows either 15 or 13 times, and it has never shown any kind of map as it is supposed to. As of late, our Shark has started to turn on and run at odd times not on the schedule it is ...

September 16, 2021

From sharkninja.com

Amazing

Would Recommend

[This review was collected as part of a promotion.] This Shark ION Robot Vacuum with Multi-Surface Brushroll is Amazing. It’s very easy to set up. It’s very well made heavy duty and sturdy. It’s Wi-Fi Connection makes it a breast to use. It’s not to loud and it picks up everything on the floor with out any issues. It’s a great addition to our home. I highly recommend it. I like the small compact design it’s very aesthetically pleasing and the performance is excellent.

September 15, 2021

From sharkninja.com

Extreme suction power!

Would Recommend

[This review was collected as part of a promotion.] I bought my first home and have been living in it for around six months now. There are four of us living here and a dog plus two ferrets. I vacuum my house at least twice a week as I'm a clean freak and we also leave our shoes at the door. I can't even begin to tell you or believe the amount of hair and dirt this Shark Ion robot picked up. After ten minutes of use it was full of hair. Obviously with every day use it will go longer in between r...

September 11, 2021

From sharkninja.com

Love it

Would Recommend

[This review was collected as part of a promotion.] Sometimes I feel technology is making me lazy. I am So dependent on this Shark Ion Robot vacuum cleaner. I no longer have to roam around the house with a heavy wired vacuum cleaner. This Shark Ion Robot can be used on multiple surfaces. So happy that it has the tribrush system and I can use it with the app and control it with Alexa or google home. It maneuvers very well around furniture without causing damages. Sometimes it gets struck in bet...

September 11, 2021

From sharkninja.com

Great first run today!

Would Recommend

[This review was collected as part of a promotion.] I received this little gem a couple weeks ago but today was the first opportunity we had to set it up & give it a test run. Set up wasn't as difficult as we expected and the test run was great even though the cats hate it already. It was quiet, cleaned well and responded to commands from our wi-fi connection well. Very happy we finally tried one! This will definitely help keep the cat hair under better control without us having to drag out the ...

September 10, 2021

From sharkninja.com

Better

[This review was collected as part of a promotion.] I have been using this for more than 3 weeks now and I am happy with it. One thing I noticed is they improved on how the sucking process, as it improves a lot. Though it still get stuck sometimes on some surface but very minimal, it is easy to operate and with the help of the app you can schedule the cleaning so you can still clean even you are not home.

September 9, 2021

From sharkninja.com

Super quiet!

Would Recommend

[This review was collected as part of a promotion.] We just got another dog and it seems like we just cannot keep up on the dog hair and little crumbs of food they track out of the kitchen. This robot vacuum is so quiet. The docking station is small and does not take up a lot of room. I love that there is an app for it also so it’s easy to control. The charge lasted quite a while and it went right to the dock and was ready to go again. I am very impressed with how it picked up all the litte bits...

September 8, 2021

From sharkninja.com

Good Multi-Surface Cleaner

Would Recommend

[This review was collected as part of a promotion.] The Shark ION Robot Vacuum is better than some of the other generic robot vacuums I have tried. It is a true multisurface cleaner. We have mostly vinyl floors in our apartment with the exception of the bedrooms. This robot has cleaned both surfaces with relative ease. The issue that we seem to come across is a dead vacuum that has gotten stuck on the vinyl to carpet transition in doorways. However, I believe this is due to the fact that the tra...

September 8, 2021

From sharkninja.com