Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

ION with Multi-Surface Brushroll Wi-Fi Connected Auto Charging Pet Robotic Vacuum Cleaner

Ratings & Reviews for Shark ION with Multi-Surface Brushroll Wi-Fi Connected Auto Charging Pet Robotic Vacuum Cleaner

3.9
131
Review
 3.9 out of 5
131 Reviews


73% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product performs well in keeping floors clean, especially for homes with pets that shed a lot. Customers appreciate the convenience of scheduling regular cleaning. However, some users report issues with the vacuum being loud, getting stuck on furniture or carpets, and struggling to effectively clean up pet hair. Overall, the product seems to work well for many customers, but there are also notable drawbacks experienced by some users.

Customer review summary generated by AI, including incentivized reviews.
131 Customer Reviews

Shark ion

Would Recommend

Love it great machine I have two one for upstairs and one for downstairs

July 19, 2022

From sharkninja.com

Smash to the rescue

Would Recommend

My youngest named ours. We were finding it difficult to keep up with everything. I have a disability and it makes mobility tough some times, so I said let's delegate where we can. Guess what, a vacuum, does a better vacuuming job than I do LOL

July 18, 2022

From sharkninja.com

Saturday Morning Surprise!

Would Recommend

I received my shark as a gift and it has been awesome. It took some trial and error mapping the floors of the house, but after a month, the unit was vacuuming efficiently and docking. I love this unit, until this morning. Cleaning up this mess was…terrible and the reason for 3 stars. I’d rather go back to my intermittent ‘manual’ vacuuming then have to wake up to this mess again. If you don’t have animals, this machine will change your life for the best. If you do…you may wake up to this…

July 16, 2022

From sharkninja.com

Runs into everything, doesn’t clean well

Would Not Recommend

I bought this, and I find myself vacuuming more then I did before

July 5, 2022

From sharkninja.com

Love IT

Would Recommend

I bought this because I went back to work after being home for 30 years and I just couldn’t keep up with the dust . Too tired So I thought I would try the shark robot and I couldn’t be happier. House is clean it does its job very well

June 23, 2022

From sharkninja.com

Saves time and does a great job!

Would Recommend

I work full-time and I'm a full-time student with a pug that sheds like crazy! I was looking for something that would help with all the fuzz, and I am very happy with this product! All I have to do is turn it on and it does its thing! It always gets up a lot of fuzz too! Very happy, only wish I had purchased it sooner!

June 10, 2022

From sharkninja.com

Fails every 3-4 days

Would Not Recommend

I loved it. It had amazing suction and was overall impressed. 2 months after purchase the Clean light and “!” Light kept blinking. It’s because something is “blocking it”. It was a dryer sheet and when I took it out, it and started it again, it would go for 5 seconds and stop. After 2 months what killed my vacuum was a dryer sheet. And I can’t even reset it bc the app doesn’t connect with my wifi bc apparently my wifi channel is “too strong”

May 29, 2022

From sharkninja.com

Poor corners, Get stuck on everything

I was really excited to receive this as a gift however I’m extremely disappointed. It does not clean corners well, Spits out debris a lot, and gets stuck on ledges that it claims it won’t get stuck on. I recommend saving your money and getting a nicer one or a different brand.

May 26, 2022

From sharkninja.com

Enjoying the Shark

Would Recommend

I purchased this about a month ago and I'm very happy I did. The only issue I have is that the wheels squeak.

May 12, 2022

From sharkninja.com

Great Product

Would Recommend

I bought this vacuum 2 weeks ago an I Love it. Does a great job of picking up dirt and dust on the floor. And I have hardwood and carpet floors.

April 14, 2022

From sharkninja.com

Loud

This is the loudest robotic vacuum I have purchased! Really annoying, only run it when we are not home.

April 13, 2022
Verified PurchaserVerified Pro
Was this Review Helpful ?

Great Vacuum Powerful Suction

Would Recommend

I am so pleased with the performance of this vacuum ! I have an apartment and I am lazy, this shark has great suction and easily goes from the carpet to the hard floor. Easily goes around the furniture!!

April 5, 2022

From sharkninja.com

Cleans so well!

Would Recommend

I had one of the original Robot vaccums from 20 years ago. Wow what a difference. But I love all Shark products. I move this one from my upstairs to downstairs (because I can't afford another one right now). My daughter recommended this one to me.

March 30, 2022

From sharkninja.com

Not worth money

Would Not Recommend

I would not buy this product. Be sure to check what Limited Warrenty means. First review was not accepted

March 7, 2022

From sharkninja.com

Liked it at first

Would Not Recommend

I've had this for 2 years. It has to be emptied everyday because it doesn't have enough power to push the first into the container and gets clogged. I've taken it apart twice because it gets pretty hair in every crevice. It stopped working altogether after two years. Not recommended.

March 1, 2022

From sharkninja.com

Two small complaints

Would Recommend

Difficult to open the collection compartment. Filter does not “pop out”, must be unscrewed to remove for cleaning.

February 18, 2022

From sharkninja.com

Disappointed in robot floor vacuum

Would Not Recommend

We purchased this automatic floor vacuum because we have been very please with the 3 upright Shark vacuum we own. We were very disappointed. It was noisy, the parts rattle as it goes across the floor. The motor is loud, tough to watch TV or have a conversation. We have a different brand floor vacuum and it is no were near as noisy as this Shark model. Also the Shark model only had one brush to edge clean, if it edge cleaned at all. On the overall I would not recommend this product. The engin...

February 3, 2022

From sharkninja.com

Does a good job running without wifi

Would Recommend

Shark works fine even without using wifi, no issues.

January 26, 2022

From sharkninja.com