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Encode Plus Camelot Matte Black Smart Wi-Fi and Bluetooth Touchscreen Keypad Electronic Deadbolt Lock

Ratings & Reviews for Schlage Encode Plus Camelot Matte Black Smart Wi-Fi and Bluetooth Touchscreen Keypad Electronic Deadbolt Lock

4.5
221
Review
 4.5 out of 5
221 Reviews


86% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The smart lock offers reliable performance, easy installation, and convenient features like integration with Apple devices and the ability to create guest access codes. Users praised the lock's well-built and quiet operation, though a few noted the need for an Apple hub device to fully utilize remote functions and the lack of haptic feedback on the keypad. Overall, the smart lock provides a secure and seamless way to manage home access.

Customer review summary generated by AI, including incentivized reviews.
221 Customer Reviews

Excellent Customer Service/Product

Would Recommend

I needed to replace the keypad on my door, but I could not find it in a store near my home. I went into my local Lowes Store and met Foxy, who located the item and was able to give it to me for the current sale price. Foxy went above and beyond to have it shipped to my home. Foxy also helped me on another occasion as I had left my Loews credit card at home and needed to purchase some items. Foxy was able to help me pull up my virtual card in my app, and I made my purchase without having to go...

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Not worth the cost, only pairs with 1 phone.

Would Not Recommend

Purchased the product specifically so I could unlock with my iWatch. Does not work, never worked & I have the Ultra 2 watch. And, others in the family cannot even use their phone to unlock the device, only works with my phone. I had to go and make extra keys because I am afraid the lock will not work as it relies on Wifi and battery power. Paid over $500 complete matching set interior/exterior...not worth the cost, should have stuck with traditional lock with key.

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Response from Schlage Customer Care

We apologize for the confusion. The lock can be paired with multiple devices however, that does require an Apple Home hub if you are pairing via Home...

Schlage Customer CareDecember 14, 2024

Allegion_Schlage

Not Samsung friendly

Would Not Recommend

If you have an Apple phone I imagine it would work. With Google/Samsung you still need to put in a code everytime you want in. Better off with an old school lock.

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Response from Schlage Customer Care

Hi, Thank you for your review. We’re sorry that you had some trouble setting up the BE499 with your Samsung phone. Please contact us directly at Cons...

Schlage Customer CareOctober 28, 2024

Allegion_Schlage

Love this entry lock!

Would Recommend

I love that there are multiple ways to lock and unlock the door. I get an instant message every time the door is locked/unlocked!

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Great lock

Would Recommend

Easy to install

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Continuously frustrating!

Would Not Recommend

This lock is so frustrating...trouble connecting to the internet 3 feet away, will not connect with iphone...cannot even reset.

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Response from Schlage Customer Care

Hello, We're sorry for your experience, please contact us at consumerschlage@allegion.com or 888-805-9837 so we may assist you.

Schlage Customer CareAugust 12, 2024

Allegion_Schlage

Very convenient to use!

Would Recommend

I purchased three of these but one wouldn’t let me connect to wifi. I took the lock back to Lowes to exchange for a new one. I initially had all three locks keyed the same and needed to have my new exchanged lock re-keyed also. The assistant manager asked multiple employees if they could re-key my lock. After waiting approximately 30 minutes, I was told I would need to come back the next day. I paid over $300 for a lock and there was no one to re-key it. I would suggest that EVERY manager a...

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I like it

Would Recommend

Easy to install and use. Still need to figure out how to set up with Apple homelink to use my Apple Watch to unlock.

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Best Smart Lock of 5 I have owned

Would Recommend

The Encode by Schlage is best Smart Lock of 5 I have owned. All of the glitches of the past are missing on this well designed and ideally functioning lock. We actually have 2 of them for an apartment and a home. The first performed above expectations so I bought another. Waited for a couple months to write the review

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Pricey but worth it.

Would Recommend

Super convenient. Really easy to install. Looks great.

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Schlage smart

The Schlage smart lock works great. The installation was simple with no hiccups. Would recommend this to anyone who wants to upgrade their manual deadbolt.

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Wonderful lock

Would Recommend

It is a quiet lock!! Works better than my last lock. Has wi-Fi and Bluetooth. Can be locked and unlocked from your phone.

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Remotely operate.

Good Lock. Strong & easily manageable. Wifi - operate from anywhere.

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Battery drains very fast

Would Not Recommend

We thought these would be great for apple watch access to our home. I rarely use that function because it's so fussy to work around coats and to line things up just right -- so I usually just key in the access code, which I could be doing on a much cheaper lock. HomeKit app management is useful. The trade-off for the convenience of HomeKit is that these locks go through batteries VERY FAST. Like, just a few days, during a cold Minnesota winter in a detached garage. We beefed up the WiFi signal ...

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Response from Schlage Customer Care

Hello, We're sorry for your experience, please contact us at consumerschlage@allegion.com or 888-805-9837 so we may assist you.

Schlage Customer CareSeptember 23, 2024

Allegion_Schlage

Works well and is easy to install.

Would Recommend

Fabulous, but expensive!

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