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Encode Plus Camelot Matte Black Smart Wi-Fi and Bluetooth Touchscreen Keypad Electronic Deadbolt Lock

Ratings & Reviews for Schlage Encode Plus Camelot Matte Black Smart Wi-Fi and Bluetooth Touchscreen Keypad Electronic Deadbolt Lock

4.5
221
Review
 4.5 out of 5
221 Reviews


86% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The smart lock offers reliable performance, easy installation, and convenient features like integration with Apple devices and the ability to create guest access codes. Users praised the lock's well-built and quiet operation, though a few noted the need for an Apple hub device to fully utilize remote functions and the lack of haptic feedback on the keypad. Overall, the smart lock provides a secure and seamless way to manage home access.

Customer review summary generated by AI, including incentivized reviews.
221 Customer Reviews

Easy and compatible with Airbnb app

Would Recommend

Excellent. Easy to install. Easy to use. Highly recommend

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Lock has goofy UNLOCK logic

If the lock is already UNLOCKED when you enter the correct code (thinking it's locked), the lock then LOCKS itself, making you enter the code again to re-unlock it. Shouldn't it just remain unlocked?

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Response from Schlage Customer Care

Thank you for the feedback. A user code functions like a key, allowing the lock to be locked or unlocked each time it is entered. There is no way to ...

Schlage Customer CareNovember 4, 2025

Allegion_Schlage

Another great Schlage product

Would Recommend

a little pricey but when it comes to security and trust it’s hard to put a price on it. The Schlage app is easy to use and the quality is top notch as usual. Easy to install, heavy built, ease of use is great. I only have once down fall but not enough to take a star away, I wish the backlit would come on before you touch it just so you don’t enter the wrong first number in your sequence.

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Great for STVRs

Would Recommend

We selected this lock for our front and back door on our STVR as it came highly recommended by our hosting vendor. It synchs up with the app and can issue new codes for each reservation. It was easy to install, but a little tricky to connect the app to the wifi. However once connected, it has been working seamlessly.

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It’s expensive but worth it

Would Not Recommend

It’s nice & simple. Just did not like that I still can’t get it to connect with my phone. With the QR code inside the keypad

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Response from Schlage Customer Care

Thank you for your review. The Encode Plus is designed to work with Apple HomeKit, so the setup issue may be related to the HomeKit code. We are here...

Schlage Customer CareOctober 16, 2025

Allegion_Schlage

Time saver

Love this lockset. It's sleek and good looking and very reliable. Saves me time and energy going around the house to lock up at bed time or when leaving the house. Also, so handy to let in a worker or friend remotely.

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Great Product

Would Recommend

Excellent Product. Easy installation. Works Great!

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Doesn't work with Android & iPhone simultaneously

Would Recommend

What you cannot do right now: Pair it with the Schlage Home app on Android and separately pair it to Apple HomeKit on iPhone as independent setups. One will overwrite the other unless you factory reset the lock each time. I also found this to be true even across two iPhones (using latest models & iOS). Dual setup on Android (Schlage) and iPhone (HomeKit) simultaneously isn’t supported until Schlage updates their firmware to supoort Matter. Another reason I gave it a low rating, the Schlage app f...

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Response from Schlage Customer Care

Thank you for your review. We understand your lock may not be operating as you’d hoped, which could relate to your home setup and the security featur...

Schlage Customer CareJuly 30, 2025

Allegion_Schlage

Love it!

Would Recommend

Wonderful and easy to use.

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Nice build & features but still has some issues

Would Recommend

Mechanically - the two machine screws that attach the entire inside part of the lock (i.e., the part with manual locking lever, circuitry, & batt tray) to the mounting plate are way too short and only barely engage two threads (not enough). Will probably replace with longer ones. Also, bought a new, sealed/unopened box, but the reinforcement/strike plate with offset screw holes was missing. It's clearly shown in the manual and you can clearly see how it's needed if you're using the standard stri...

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Never be locked out again

Would Recommend

I’m never locked out of my home, and each one in the family has their own code.

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Peace of mind with WiFi controls

Easy to install and works with both our Google and Alexa robots! Alexa alerts us at night if we forget to lock the door. Absolute game changer! No more up and down the stairs late at night.

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Great but had to replace unit x1

Would Recommend

This product was very easy to use and convinent for Homekit connectivity with iPhone and Apple watch. However, the first unit I purchased had a problem with the bolts for the backplate where they were stripped and I had to return it to Lowes for a new unit. The customer service was excellent and after the succesfull installation of the replacement unit, the lock works great!

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CONVENIENT

Would Recommend

Love it!!! Great quality on clearance and could not pass it up. My first keyless, what have I been thinking!!! Will never go without one from this day forward!!!

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Hate it

Would Not Recommend

I've had electronic locks for years and this is by far the worst one I have ever had. It only works when it wants to. It doesn't fit securely on the door and slides around. I've tried everything to make it work.

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Response from Schlage Customer Care

Hello, We're sorry for your experience, please contact us at schlage.warranty@allegion.com or 888-805-9837 so we may assist you.

Schlage Customer CareFebruary 20, 2025

Allegion_Schlage

Great lock, looks nice and functions well

Installation was, for the most part, easy. Just follow the directions. I need to tweak it a bit as it did not align straight, not parallel wit the door. One issue regarding compatibility with Apple iPhone and Apple watch. You need an Apple hub in order to use more than one watch to lock/unlock the door.

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