Ratings & Reviews for Samsung Jet Bot Auto Charging Pet Robotic Vacuum Cleaner

Love it

[This review was collected as part of a promotion.] Great robot vacuum. No complaints for far. We do have a shedding dog so the dirt container needs emptied each day.

Works not recommend

Not impressed. The app gives the option for the vacuum to go back and empty mid-cycle and keep vacuuming but I have never been able to get mine to do it and it is jam-packed full after it completes the whole floor. Sometimes it doesn’t even empty the bin once it gets back to the station. It also doesn’t get around the edges of our cupboards or rugs well at all… our 7-year-old Mi robot does a better job 😩

Ineffective

Ineffective, Overpriced. This vacuum is really expensive and can't handle simple pet hair on hardwood floors. it just pushes it around in piles and leaves it all over my home. The filter sensor gets tripped and requires cleaning on a weekly basis. This vacuum is way more hassle than the convenience it's suppose to deliver. I previously had a 10 year old Roomba, and that ancient Roomba worked 100X better than this brand new Power Bot

I really like my JET BOT!

[This review was collected as part of a promotion.] I really like the precision of the cleaning, getting to every nook and cranny, Also I like the ability of the JET to overcome any obstacle, even 1 inch high step. Highly recommended!

good but cliff sensor error drives me nuts.

I bought this and the s23+ together a couple of months ago. Overall the product is good but oh my God, the cliff sensor issue drives me nuts. If you have a black rug with a white design on it, this product is useless as it gives you a cliff sensor error. It thinks the robot is about to fall off a cliff and it stops working. It's pretty much useless at that point. However if I avoid that area, which is my kitchen table) it works fine. However the area I wanted this for wad the kitchen table area ...

Great product

[This review was collected as part of a promotion.] Great product. Well built. Cleans great. Does good job on all floors.

Control through mobile app, easy to use

[This review was collected as part of a promotion.] Good and easy to clean. Cleans all Go zones as we setup

Good for less than a year then kaput

Worked great for a while and after short of a year it has lost its mind. It now will not complete cleanings. Its does half of the map if I am lucky. I have had it remap the house with no luck changed filters, made sure everythi g is cleaned and still only some rooms are lucky to get a line or two done. And good luck on gettin any parts aside from bags and maybe a filter.

You don’t always get what you pay for.

I purchased this product April 24, 2022. I just had to send it in for its second repair. The first time I sent it in, there was an error saying the filter was clogged. That repair was covered under warranty. This time I sent the product in because there was a LiDAR issue. This repair cost 225.00 plus the cost of the shipping materials. I purchased this product because I figured you get what you pay for, but not in this case. I had my iRobot for 6 years and never had an issue. This expensive prod...

Does not vacuum very well.

This vacuum is awful, does a very poor job at vacuuming. Our old one did a much better job. I don’t know, maybe this one is defective. I put things out at night to see if it gets vacuumed up, bu all the vacuum does is spread all the dust all over the kitchen.

Two of them work like a charm

[This review was collected as part of a promotion.] I purchased 2 of them. One for upstairs and one for basement. No more lugging vaccum up and down and around the entire house.

Good But

[This review was collected as part of a promotion.] Seems to do a good job. It replaced a Roomba I7. The only problem is that I have a problem locating all of the filters. I do PM on all of my robot VACs once a week and like to have spares handy.

LIDAR Sensor needs reset - Robot won't work

This robot was working well until I started seeing errors "Lidar Sensor needs to be reset" - Upon calling customer care there was no solution offered and I was being told i will be charged for service even though i am under warranty , Avoid this as its waste of money

Out of the box great, watch out long term -

Works great but I can't find side brush or roller replacements for it.

Clean really good

First one I bought was a present for my mother and works wonderful, so I bought four more to give one to each of my daughters. They love it too!

Genuinely impressed

[This review was collected as part of a promotion.] After using another robot vacuum brand for years, this has been a huge improvement from what I've been used to. From the design to the actual operation, this is easily the best robot vacuum I've ever used.

Expensive and Doesn't Work

This AI robot is defective. The buttons on front don't work, it goes into home monitoring mode about every 20 minutes, their is no way to turn it off. It was sent for repairs and came back in the exact same condition and now the warranty has expired. Very disappointed with this product. My regular jetbots work just fine. Also the tread looking design on the sides are just fake, it has the same wheels as the regular jet bot, not sure what the purpose of a fake tread was?

Love it!

It works great and looks better than any of the other ones I've had (This is my 4th one). I love playing around with the camera. I love all Samsung Vacuums because they have a big suction area the most.

SICK VAC

Purchased this a week ago and really am impressed With the features it has. It also gets along with my pets 😆

Soft Bristle Brush Doesn't Cut it on Carpet

The older 9250 model released in 2017 was a powerhouse and cleaned so well on carpet thanks to the hard-bristle brush. The new Samsung Jet Bots come with a soft bristle brush which DOES NOT pick up pet hair on carpet. I have both of the new Jet Bot models. Thankfully they are super smart, quiet and reliable with all other features. Self emptying is nice. But c'mon Samsung! The most basic thing - picking up hair on carpets!!!! Please Please Please make a hard bristle replacement brush for Jet Bot...