
Ratings & Reviews for Samsung Jet Bot Auto Charging Pet Robotic Vacuum Cleaner
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is generally well-received, with customers praising its efficient performance, quiet operation, and ability to handle pet hair. Key features highlighted include home mapping, no-go zones, and smartphone app control. However, some users have reported issues with the vacuum getting stuck, short battery life, and the small dirt bin requiring frequent emptying. Overall, the majority of customers are very satisfied with the product and consider it a significant improvement over previous robot vacuum models.
Customer review summary generated by AI, including incentivized reviews.Worked for 3 weeks -
Would Not Recommendwe received our jet bot+ the end of february in anticipation of getting new lvp flooring. once the flooring was installed, the vacuum mapped our open floorplan 1st floor and ran as scheduled for a couple of weeks. now it just keeps saying "the lidar sensor needs to be reset. turn the power off then on again. if that doesn't work, contact customer service. unfortunately the only solution they had was to pack the whole thing up and ship it to samsung to get fixed and then shipped back (minimum 3...
From Samsung US
Great product
Would Recommend[This review was collected as part of a promotion.] Have bought it for my cousin two story house which has carpet and hard wood floors. Robot has done a great job cleaning hard waste and soft waste.
From Samsung US
Great product
Vacuum does a great job cleaning, but probably the best feature is the mapping that allows us to keep the dock station in the laundry room. Occasionally the vacuum still gets lost and can't find its way home, but most of the time it returns to the station in the laundry room with no problems. Like the clean station too, saving from having to empty the cleaning bin every day. Now once-a-week clean and maintain.
From Samsung US
Best robot vaccuum I've used so far
Would Recommend[This review was collected as part of a promotion.] Samsung always delivers the best electronics. This robot vaccuum is the best so far compare to my other brand eufy and shark by far. It scans the entire house accurately and the cleaning power is great. The battery easily last hours of cleaning but the cleaning station makes it even better. It has a bagged system which is great for people with allergies with dust and mites. Highly recommended for Samsung fans!
From Samsung US
Great Features
Would Recommend[This review was collected as part of a promotion.] I have owned this product for over a year now and I must say that the programmable features are quite nice. The robot vacuum works better than some others that I've seen. The cord/rug sensors only seem to work some of the time, so there is room for growth there. I also wish that there was a bag-less option since dog hair tends to fill up the disposable bags pretty easily. The fact that the vacuum can dock at the base station to empty is pretty...
From Samsung US
Cliff Sensors Won't Allow for Black Rugs
Would Not RecommendThe problem with this vacuum is the same as the problem with my powerbot- I have rugs with black patterns on them and the cliff sensors jet on the bottom of the jet but think that the black patterns on my rug are cliffs or the top of a set of stairs. It won't clean them- It just stops. I guess I'll have to do the same thing I did with the power bot and put black tape over the cliff sensors so it cleans my rugs with the black patterns. Unfortunately this machine shows five cliff sensors. So am I ...
From Samsung US
Good day, Russell Upsomgrubb. We would like you to have the best cleaning experience possible with your range. If your Jetbot Mop is not cleaning n...
Edge Sensors Think Black Rugs Are An Edge
This machine has the same problems that my powerbot did. There were two edge sensors on the powerbot and it and every time I tried to clean black rugs, it thought it was coming to an edge. I have rugs with black patterns on them and it looks to me like the jet bot is doing the same thing.. the problem with this machine is there are five edge sensors underneath. When I did on the power bot was cover up the edge sensors with black tape then it worked fine. so I guess I have to cover up all all fiv...
From Samsung US
Good day, Russell Upsomgrubb. We would like you to have the best cleaning experience possible with your range. If your Jetbot Mop is not cleaning no...
Great Vacuum
Would Recommend[This review was collected as part of a promotion.] It works really well on plush carpets and does a good job transitioning from carpet to hardwood
From Samsung US
Clean station doesn't work
The clean station is a waste of space. I bought it in December and not once has the bin emptied into the station. I have to do it myself. What's the point?
From Samsung US
Good day. We know that having a vacuum at home minimizes the time we spend cleaning. We are here to help improve its performance. If your Samsung Je...
Samsung robot vacuum
Would Recommend[This review was collected as part of a promotion.] My wife and me are extremely happy. Easy way to understand the app. Very strong machine. Smart, by far impressive. For 1650 sq ft 3 bedrooms ,livingroom ,den,kitchen This robot goes to work. And if you really want to see the suction and power after it unloads we check the bag it really collect alot of dust hair and Lent.
From Samsung US
Doing its job perfectly
Would Recommend[This review was collected as part of a promotion.] vacuum operation is done good and Doing its job perfectly.
From Samsung US
poor navigation
Would Not Recommendreally poor navigation constantly misses rooms and areas that my old vacuum had no issues navigating, such a shame good piece of hardware let down by software
From Samsung US
Good day. We want you to have the best cleaning experience with your vacuum. If your Jetbot Mop is not cleaning normally or thoroughly, you'll need ...
Terrible navigation
Actual robot and base are nice piece of hardware but mapping and ability to navigate house are really bad it constantly misses areas and rooms. Our house is open plan with pretty minimal furniture yet still it cant clean a room with anything more then a chair in it. This is one of the better runs! often it skips rooms all together. if you look at the attached image it missed all of room3 (despite crossing it multiple times) most of room9 , half of room 2 and big piece of room 6. there is nothin...
From Samsung US
Good day, noseyk. We want your vacuum to provide the best cleaning experience possible. If your Jetbot Mop is not cleaning normally or thoroughly, y...
Great vaccum
Would Recommend[This review was collected as part of a promotion.] I love my vaccum cleaner . It works great for carpet and hardwood floors and love the home monitoring feature . It comes in handy .
From Samsung US
Great
Would Recommend[This review was collected as part of a promotion.] Very efficint performs like a champion very easy to use
From Samsung US
Amazing Vacuum
Would Recommend[This review was collected as part of a promotion.] I have had competitor robot vacuums which pale in comparison to this unit the only reason this isn't a 5 dmstar review is that you should be able to schedule by designated room. Once they add that I will update it!
From Samsung US
JetBot
[This review was collected as part of a promotion.] Got this as a Christmas gift and loving it. Takes a lot of work off my hands
From Samsung US
Th best robot vacuum
Would Recommend[This review was collected as part of a promotion.] Very nice looking vacuum. It cleans my entire house and it’s very quiet.
From Samsung US
Love it !!!
[This review was collected as part of a promotion.] My best investment so far !!! It was so easy to set up and it does an outstanding job !!! No more vacuuming for me :)
From Samsung US
VEry Cool!
Would Recommend[This review was collected as part of a promotion.] Awesome device. love the camera feature to help with security
From Samsung US
Hi Danny, Thank you for choosing Samsung for your vacuum needs. We're saddened that you no longer have the product and would love to work with you in...