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7.5-cu ft Stackable Vented Gas Dryer ( White )

Ratings & Reviews for Samsung 7.5-cu ft Stackable Vented Gas Dryer ( White )

4.3
553
Review
 4.3 out of 5
553 Reviews


84% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers efficient drying, useful features like wrinkle control and steam, and is generally described as high-quality and durable. However, a significant number of customers have experienced issues with the drum cracking or heating element failing after a few years of use, requiring frequent part replacements. This raises concerns about the product's long-term reliability and quality, which prospective buyers should carefully consider.

Customer review summary generated by AI, including incentivized reviews.
553 Customer Reviews

Broke twice

Would Not Recommend

the dryer broke twice in the last 3 years. really disappointed from this product. also had issues with our washer wf5000. very negative experience. i had more expectations from a brand like samsung.

June 6, 2019

From Samsung US

Response from Samsung Cares

You are a valued member of the Samsung family and your experience matters to us. Samsung is continually improving its products and services, and your...

Samsung CaresJune 7, 2019

Very happy with this dryer

Would Recommend

I really like this dryer so far. We've had it two weeks and have completed about 25 loads in it. It does what it's supposed to, plain and simple. Lowe's got it delivered in only two days, which was also very nice.

May 8, 2019
Verified PurchaserSweepstakes
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Response from Samsung

We're thrilled to hear it, jaykayd! Samsung loves hearing from our satisfied customers. ^Jecca Read More

SamsungFebruary 3, 2021

Samsung

Quiet and well-featured, but not durable

Would Not Recommend

If I'd written this review a month ago, I would have given 4 stars, but since then the dryer started making loud grinding noise of metal on metal and I will have to pay a large bill for out of warranty service. A previous Kenmore dryer didn't develop any problems for over 10 years and, when it did, I was able to replace the belt and a switch myself. This Samsung is much more complicated and I didn't dare tackle it myself.

April 29, 2019

From Samsung US

Response from Samsung Cares

I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We are...

Samsung CaresMay 9, 2019

Don't make em like they use too

Would Not Recommend

When the Manufacture warranty runs out, the Tub Roller starts squeaking, This Dryer was in the Factory 3 years ago, and for the price should not have any issues

April 23, 2019

From Samsung US

Response from Samsung Cares

CarlTN111, I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing you this link to an article wi...

Samsung CaresApril 25, 2019

Dry the wash away

Would Recommend

This dryer is adequate and exceeds expectations. Quieter than I expected and it a nice addition to any laundry; aesthetically and size.

April 15, 2019
Verified PurchaserSweepstakes
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Response from Samsung

Hey David! It's so great that this dryer has exceeded your expectations! We appreciate the 5 stars. ^Jecca Read More

SamsungFebruary 3, 2021

Samsung

Not durable

Would Not Recommend

I normally enjoy my Samsung products. I bought this SAMSUNG dryer in Aug 2016 with the matching washer. Of course the warranty expired at the one year point. In Jan 2018, the idler pulley basically disintegrated and the one of the drum rollers were worn out. Since I'm fairly handy, I repaired it myself. In Nov 2018, replaced the rollers again along with a new drum due to it not being able to retain the heat to dry (because you can't buy a seal, it's only available as a drum unit--called the 'dru...

April 13, 2019
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Response from Samsung

We appreciate you taking the time to share you experience with us. Samsung values the opinions and feedback of our customers. ^Jecca Read More

SamsungFebruary 3, 2021

Samsung

Terrible for drying sheets

Would Not Recommend

This dryer is lousy at sheets. The sensor is so picky it shuts off when things are still damp. It won't allow you to run on a timed dry to get things dryer. It also rolls the sheets into tight little balls where the inner items are still wet. The sing-song melody it plays when finished etc is annoying. We shut it off but that means we have to keep an ear out. The washer is fine but we'd never buy this dryer again. Try another. This one isn't worth it.

April 8, 2019
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Response from Samsung

Hey there, I would love to recommend the following link to assist in determining the cause of the clothes not drying. https://bit.ly/2Qd2D0B ^Bri ...

SamsungFebruary 3, 2021

Samsung

Annual repair required

Would Not Recommend

I bought this dryer about 4 years ago and have had to buy replacement parts every single year. Don’t think I would use Samsung for dryer again.

March 25, 2019

From Samsung US

Response from Samsung Cares

I definitely understand your concern and value your feedback. Your feedback is very important and is used to ensure improvements are made so that Sam...

Samsung CaresMarch 28, 2019

Design flaw, failed after 18 months

18 months the dryer began to squeal and shut off randomly. Repair guy could not replicate the problem and left. After less than 2 years the dryer started grinding due to a melted idler pulley. The design is such that the wheel has no bearing, (like you would see in other brands) and instead uses metal on metal connection that eventually melts the plastic retention clip, which is the thing that prevents the heat from causing a fire. This is a known issue that Samsung has not addressed! The proble...

March 13, 2019
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Response from Samsung

I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We ar...

SamsungFebruary 3, 2021

Samsung

Dries super fast

Would Recommend

I love this dryer! It's quiet, fits oversized items and dries everything faster than any machine we have ever owned.

March 7, 2019
Verified PurchaserSweepstakes
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Response from Samsung

Versatility is key, MissMary! Whether it's a small load or a large load, it's important to for your hi-tech dryer to provide consistent results! Than...

SamsungFebruary 3, 2021

Samsung

Very disappointing

Would Not Recommend

This is the worst appliance ever. Bed linens get rolled into a tight ball, leaving the center wet while the outside is dry. No amount of rearranging or use of “dryer balls” makes a difference. This never happened with my old Maytag.

March 4, 2019

From Samsung US

Response from Samsung Cares

You are a valued member of the Samsung family and your experience matters to us. Samsung is continually improving its products and services, and your...

Samsung CaresMarch 12, 2019

Had unit 4 months and doesn't dry clothes

Would Not Recommend

worked well for 4 months then stopped drying clothes. won't heat up to normal temps. currently on my third week of trying to have samsung get a technician to troubleshoot, but since it's stacked the technician who did finally show up said its against policy to troubleshoot any further when the unit is stacked. unit should not stop working after 4 months! stay away - samsung service is not the best

February 26, 2019
Sweepstakes
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Response from Samsung

We appreciate you taking the time to let us know about your experience, Pete. It sounds like you are on the right path to getting this resolved. Sams...

SamsungFebruary 3, 2021

Samsung

Nothing fancy

Work as expected

February 25, 2019
Verified PurchaserSweepstakes
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Response from Samsung

We're happy to know the dryer has met your expectations, Peng. ^Jecca Sa...</p><button class=Read More

SamsungFebruary 3, 2021

Samsung

Warning dryer drum huge 12 crack after just 2 year

Would Not Recommend

Have owned many dryers. Must say never have had a dry drum have such a huge defect after only 2 years.

January 7, 2019

From Samsung US

Response from Samsung Cares

I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I woul...

Samsung CaresJanuary 24, 2019

Piece of junk

Would Not Recommend

At first this was a great dryer and loved it. As time went on though our clothes took longer to dry even on a light load. Now two weeks ago it's makes a horrible grinding noise likes it's going to blow up! Which is scary because we actually bought this set to replace the recalled set that could have possible caught fire and seeing how we already had a house fire in our life we didn't want to risk it. (So this set is only 2 years old) We have kept our appliances clean and the lint compartment alw...

December 24, 2018

From Samsung US

Great Dryer

Would Recommend

Was hesitated of getting this dryer because I know Samsung was known for TVs. The dryer is bigger than my last one but it’s great and simple to use.

December 21, 2018
Verified PurchaserSweepstakes
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Response from Samsung

Thank you for letting us know how much our dryer has been to you. Samsung does indeed provide a wide selection of products beyond just televisions. ...

SamsungFebruary 3, 2021

Samsung

filter almost a deal breaker

Would Recommend

The dryer is a good quality appliance that does a great job of drying clothes. The filter is a pain as it is hard to get in and out and opening it requires a little help from a screw driver. Furthermore, if you reach down into the area under the filter to clean there the trapdoor snaps your fingers so you definitely need two hands - one to clean underneath and one to hold down the hinged door. The filter is almost a deal breaker, annoying and cumbersome. Because the dryer does the job so wel...

December 4, 2018

From Samsung US

Response from Samsung Cares

We appreciate the feedback you provided about your dryer. Samsung is continually improving its products and services, and your feedback is vital to t...

Samsung CaresFebruary 22, 2019

HORRIBLE

Would Not Recommend

I have had this dryer 18 months. I spent $800 hard earned money on this dryer that I thought would last for years. In 18 months I have had to replace 2 different sensors, the control panel AND the motor!! Now the dryer turns on and then immediately turns off after 5 seconds. I cannot afford a new dryer. I am using a laundry mat and my friends next door to get me through. This is so unacceptable of a product. It is out of warranty and there is nothing that can be done. Samsung needs to make this...

November 19, 2018

From Samsung US

Response from Samsung Cares

I would love to talk to you more about this situation and see how I can assist you. Please feel free to reach out to me directly via one of the follow...

Samsung CaresNovember 19, 2018