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7.5-cu ft Stackable Vented Gas Dryer ( White )

Ratings & Reviews for Samsung 7.5-cu ft Stackable Vented Gas Dryer ( White )

4.3
553
Review
 4.3 out of 5
553 Reviews


84% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers efficient drying, useful features like wrinkle control and steam, and is generally described as high-quality and durable. However, a significant number of customers have experienced issues with the drum cracking or heating element failing after a few years of use, requiring frequent part replacements. This raises concerns about the product's long-term reliability and quality, which prospective buyers should carefully consider.

Customer review summary generated by AI, including incentivized reviews.
553 Customer Reviews

Drum Crack

Would Not Recommend

[This review was collected as part of a promotion.] i purchased this dryer november 2016 as new. i started hearing clanking noise a few months ago and finally noticed a big crack at the rear end of the drum when one of my shirt got caught in it.

December 7, 2019

From Samsung US

Response from Samsung Cares

I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I woul...

Samsung CaresDecember 9, 2019

Repaired twice in 4 years

If you want a quality product look elsewhere. I had this dryer repaired due to broken pulley just outside the warranty and now it’s started metal scrapping noises - waiting for the tech again. For a premium $900 dryer I would have expected it to be more reliable. I’m switching back to GE.

December 2, 2019
Sweepstakes
Was this Review Helpful ?
Response from Samsung

I definitely understand your concerns, and appreciate the feedback. You are already on right track, service is already set up to get the issue resolv...

SamsungFebruary 3, 2021

Samsung

PIECE OF CRA*

Would Not Recommend

Bought in 2016, paid for extended warranty. Replaced tensioner, and now the dryer drum has a HUGE crack in it. Moisture sensors went out on it already, too.... Called Samsung and they were NOT interested in helping at all; said "you are outside of your extended warranty by 30 days." NEVER AGAIN. Samsung needs to be sued over this as this is a HUGE issue - check the internet~! Would give this thing 0 stars but it's not an option.

November 25, 2019
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Poor Quality

Would Not Recommend

we purchased the dryer and matching washer 3 years ago and now the dryer won't heat up, after only 3 years. extremely frustrated.

November 15, 2019

From Samsung US

Response from Samsung Cares

I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We are...

Samsung CaresNovember 19, 2019

Drum cracked in first 6 months.

Would Not Recommend

the sales rep pushed this one. drum cracked in first six months. had it repaired and now it takes 1.5 hour to dry a load that used to take 40 mins. terrible. bought both washer and dryer.

November 13, 2019

From Samsung US

Response from Samsung Cares

I realize your experience has been less than ideal, and I would like to change that. I want to help by providing these links with information that add...

Samsung CaresNovember 14, 2019

Not good

havent had this for 2 years and the heating element doesnt work! stay away from samsung products. just problem after problem

November 9, 2019

From Samsung US

Response from Samsung Cares

I realize your experience has been less than ideal, and I would like to have the opportunity to change that. If you presently experiencing issues with...

Samsung CaresNovember 11, 2019

works for a little while anyway

Would Not Recommend

ok characters exceeded so here goes a shorter version. dryer lasted til warranty went away, then broke so i will never buy samsung again.

November 9, 2019

From Samsung US

Response from Samsung Cares

I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We are...

Samsung CaresNovember 11, 2019

Great Pair

Would Recommend

[This review was collected as part of a promotion.] bought new pair a month ago, so far- working well. daughter has samsung too, likes it too. made using it easier. like the ease in use so far and options are great.

November 4, 2019

From Samsung US

Response from Samsung Cares

Samsung is excited to know that we have exceeded your expectations with our washer's powerful performance, sleek design, and innovative features that ...

Samsung CaresNovember 5, 2019

Complete garbage - totally disappointed!

I'm generally not one to write a review - even for a poor product - but this is an exception. I had a LG washer/dryer set I purchased a few years ago that were GREAT. We moved and needed a new set. I have always known GE to be a good brand and this set got good reviews so we purchased them. The washer was fine. The dryer, however, made a SUPER loud screeching/scraping noise when we dried clothes. It was so bad that my son, who has a room on the opposite side of the house, got up at night to ask ...

October 31, 2019
Sweepstakes
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Response from Samsung

Hello Jeff! Thank you for taking the time out of your day to leave us a review on your experience so far. We definitely want all of our customers to ...

SamsungFebruary 3, 2021

Samsung

Dont buy ths unit, Broken 3 Times in 6 months!

Would Not Recommend

Bought brand new and failed in a month, replaced with a new one and failed 2 more time in 6 months. Dont buy this unit.....Cheap and fails Bigly.

September 25, 2019
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Response from Samsung

I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I would...

SamsungFebruary 3, 2021

Samsung

Great Dryer

[This review was collected as part of a promotion.] because i got the pair the washer spin cycle is so good that the time to dry the cloths is very fast. i also love the light inside the drum.

September 10, 2019

From Samsung US

Response from Samsung Cares

So happy to hear that you are loving your dryer and all the features that make life easier. Thank you for selecting Samsung for your laundry needs. ...

Samsung CaresSeptember 18, 2019

Piece of Garbage, RUN away.

Would Not Recommend

This dryer ran fine for first 3 years. It then would not turn. Had a repairman out and he replaced the idler wheel for 200.00. Thought it was fixed, but after running it for 10 min then a very loud screaching noise came from the machine. Called repairman back and he said the drum roller wheel was broken and wanted 75.00. (I did not pay this and fixed it myself. Now it runs, but wont heat!!! These dryers are notorious for having heating elements go bad as many others online have reported thi...

August 31, 2019
Sweepstakes
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Response from Samsung

I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We ar...

SamsungFebruary 3, 2021

Samsung

Drier

Would Not Recommend

i paid nearly $700 plus extended warranty for this dryer 4 yrs ago . heating element has been replaced 3 times . dryer vent was checked all 3 times and was clear.now the drum motor is going out .

August 27, 2019

From Samsung US

Response from Samsung Cares

I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We are...

Samsung CaresAugust 28, 2019

hole in dryer drum

Would Not Recommend

after only 2 years the moisture sensors quit working, and now, 3 years old, there is a hole in the dryer drum. not acceptable at all. they refuse to warranty this to fix it.

August 26, 2019

From Samsung US

Response from Samsung Cares

I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I woul...

Samsung CaresAugust 27, 2019

Highly recommended

[This review was collected as part of a promotion.] great dyer. decent capacity, efficient, dependable. i would highly recommend.

July 28, 2019

From Samsung US

Response from Samsung Cares

So happy to hear that you are loving your dryer and all the features that make life easier. We value you as our customer and appreciate your recommen...

Samsung CaresJuly 29, 2019

Versatile and efficient

Would Recommend

[This review was collected as part of a promotion.] the programmed settings are effective and the additional programming choices let me dry items based on my preferences. lots of room for large loads but also handles small quantities too.

July 13, 2019

From Samsung US

Response from Samsung Cares

the programmed settings are effective and the additional programming choices let me dry items based on my preferences. lots of room for large loads bu...

Samsung CaresJuly 15, 2019

BEWARE! DO NOT BUY!

Would Not Recommend

[This review was collected as part of a promotion.] this dryer has not worked properly since day one. i am very disappointed that i purchased this dryer and i will never buy another samsung product.

June 28, 2019

From Samsung US

Response from Samsung Cares

You are a valued member of the Samsung family and your experience matters to us. Samsung is continually improving its products and services, and your...

Samsung CaresJune 30, 2019