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Drill-Powered Transfer Pump Kit

Ratings & Reviews for STAR Water Systems Drill-Powered Transfer Pump Kit

1.6
141
Review
 1.6 out of 5
141 Reviews


14% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The drill-powered transfer pump received mostly negative feedback, with many customers reporting the product did not function as intended. Several users noted the pump failed to generate suction or move water, even for short distances. A few positive reviews mentioned the pump worked well for limited, low-volume tasks, but these were outliers. Overall, the consensus is the product is unreliable and ineffective, and customers are advised to seek a more dependable alternative.

Customer review summary generated by AI, including incentivized reviews.
141 Customer Reviews

This is not a pump

Would Not Recommend

I bought this to transfer RV anti Freeze into the RV water system. I read all the instructions and before I started put 1 drop of veg, oil in the inside. Then hooked up all the lines and tried to pump the pink anti freeze in to the system. It never even pumped 1 drop of the anti freeze. So I poured so of the anti freeze in to the in side of the pump and with the drill on high I tried again. I let the pump run for 1 min and stopped. Still not a drop. I then tried to turn the shaft and it wou...

October 29, 2020
Verified Purchaser
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Response from Utilitech Team

We are sorry to hear you had issues with this drill pump. If you have any questions, please call our technical support team @ 1-800-742-5044. Thank y...

Utilitech TeamOctober 30, 2020

StarWater-Utilitech

Waste of money

Would Not Recommend

Did not work. Tried priming and everything. A waste of my time. Not worthy of being sold in the store.

October 26, 2020
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Response from Utilitech Team

Coobear,
We are sorry to hear you had issues with this drill pump. If you have any questions, please call our technical support team @ 1-800-742...

Utilitech TeamOctober 27, 2020

StarWater-Utilitech

Annoying but does work. Needed a shop vac to work.

Would Recommend

Used this and a harden hose to empty an oil tank. You definitely have to prime it. I stuck my shop vac on the out end and got it to come through while having the drill running. It worked good until I stopped it and had to repeat the process. Got oil all over my house but it did work. If it would have been water it wouldnt have mattered.

October 25, 2020
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Response from Utilitech Team

Teeee,
We are sorry to hear you had issues with this pump but also glad to hear all worked out well in the end. If you have any questions, pleas...

Utilitech TeamOctober 26, 2020

StarWater-Utilitech

Works OK

The instructions are somewhat vague. The rotational arrow on the front of the pump is as if you are viewing rotation from the BACK (shaft side) of the pump. The 1/4 inch inlet tubing was badly kinked from being coiled up inside the 1/2 inch tubing. I had to cut some of the worst off and soak the rest in hot water so I could squeeze the rest of the kinks out. I submerged the pump without the tubing to get it to prime. I'm neutral on recommending.

October 1, 2020
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Response from Utilitech Team

lambrkt,
Thank you for taking the time to write a review and for your comments. We will look into the packaging of the pump to see if we can eas...

Utilitech TeamOctober 1, 2020

StarWater-Utilitech

Didn't work at all

Would Not Recommend

Probably the worst product I've ever used. It did not pump a single drop..all instructions were closely followed.

September 21, 2020
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Response from Utilitech Team

Danny,
We are sorry to hear you had issues with the pump. If you have any questions, please call our technical support tean @ 1-800-742-5044. Th...

Utilitech TeamSeptember 21, 2020

StarWater-Utilitech

junk

Would Not Recommend

I should have read the reviews. This pump is supposed to be self priming, straight out of the box, a little oil in the inlet and hooked up wit 5/8 inch hose and garden hose fittings it wouldn't pick up a prime, inches to a bucket and less than three feet of intake hose. Lowe's should stock Jabsco if they want satisfied customers. This one is going back to the store. By the way, the web page made me give it a one star, my actual vote is a flat zero.

August 28, 2020
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Response from Utilitech Team

Frustrated,
We are sorry to hear you had issues with this pump. If you have any questions, please call our technical support team @ 1-800-742-50...

Utilitech TeamAugust 31, 2020

StarWater-Utilitech

Don't work

Would Not Recommend

Out of the box would not pull water out of a bucket. Returned item.

August 27, 2020
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Response from Utilitech Team

LH4457,
We are sorry to hear you have had issues with this pump. We are continuing to make efforts to improve the pump. If you have any question...

Utilitech TeamAugust 28, 2020

StarWater-Utilitech

Garbage

Would Not Recommend

Needs priming to work, but includes no instructions on how to prime it. Waste of my time an money. In reading the other review I can only wonder why Lowes sells this crap.

August 6, 2020
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Response from Utilitech Team

Sucker,
We are sorry to hear you had problems with getting this drill pump to work correctly. Making sure there is no air leaks at the hose conn...

Utilitech TeamAugust 7, 2020

StarWater-Utilitech

awful

Would Not Recommend

Did not work at all. Tried a short garden hose thinking the hose that came with it was kinked, no luck. Should have checked reviews before buying. Junk

July 22, 2020
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Response from Utilitech Team

Allen,
We are sorry to hear that the model #024491 kit has not worked well for you. If you feel is is defective, return the kit to the store alo...

Utilitech TeamJuly 23, 2020

StarWater-Utilitech

Useless product

Would Not Recommend

It doesn't work. No suction at all. Wasted my money and time with this.

July 18, 2020
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Response from Utilitech Team

Brett,
We are sorry you had issues with this hand pump. If you feel you have a defective pump, please return to the store with the receipt for a...

Utilitech TeamJuly 20, 2020

StarWater-Utilitech

Piece of crap

Would Not Recommend

It did not drain one drop. I tried for over 5 minutes. I will have to go back to Lowes for another pump. What a waste of time and energy!

May 11, 2020
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Response from Utilitech Team

We are sorry to hear you did not have good luck with this pump.Due to its nature, even a small suction leak can cause the pump to not work correctly....

Utilitech TeamMay 15, 2020

StarWater-Utilitech

Absolutely garbage

Would Not Recommend

Doesn’t pump water at all, has enough suction to lift water maybe an inch up the hose, pump sucks air thru the gasket out of the box

March 28, 2020
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Response from Utilitech Team

Josh,
I am sorry to hear you had problems with this pump kit. Please be aware that making sure all joints have no suction leak is the key. If yo...

Utilitech TeamMarch 29, 2020

StarWater-Utilitech

No Good

Would Not Recommend

Did not work at all. I followed directions and lubed it first. No suction at all. Returning it tomorrow.

February 16, 2020
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Response from Utilitech Team

Miller,
We are sorry to hear that this pump did not work correctly for you. You are doing the right thing by returning it to the store for an ex...

Utilitech TeamFebruary 17, 2020

StarWater-Utilitech

cheap fittings

Would Recommend

I bought this to pump antifreeze into my radiator over flow tank. When I tightened the fittings on one of them cracked. I bought 5/8 inch clear hose to watch it flow and I was lucky compared to other ratings, it started flowing right away and fast.

December 23, 2019
Sweepstakes
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Response from Utilitech Team

Vic,
I am sorry to hear one of the fittings cracked. The pump does come with a manufacturers warranty and could be returned to Lowe's for an exc...

Utilitech TeamDecember 30, 2019

StarWater-Utilitech

Garbage

Would Not Recommend

Don't think you'll be the one who gets the good one. Read the reviews, it rarely happens.

December 6, 2019
Verified PurchaserSweepstakes
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Response from Utilitech Team

Rob,
Sorry you had problems with this hand pump. You are always welcome to call our technical support line @ 1-800-742-5044 if you have any ques...

Utilitech TeamDecember 9, 2019

StarWater-Utilitech

Would Recommend

Good compact pump for emergencies and short uses.

November 21, 2019
Verified PurchaserSweepstakes
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Response from Utilitech Team

Miguel,
Glad to hear the pump worked well for your situation. If you have any questions, please call our technical support line @ 1-800-742-5044...

Utilitech TeamNovember 21, 2019

StarWater-Utilitech