Ratings may include incentivized customer reviews.
What Customers Are Saying
The product was previously known for its soft, soothing, and effective tissues that prevented sore, red noses during colds and allergies. However, many customers have noticed a significant decline in quality, with the tissues becoming much rougher, thinner, and having less noticeable lotion compared to the previous formulation. This change in quality has left many loyal customers disappointed, as the tissues no longer provide the same level of comfort and protection. Some have even switched to other tissue brands as a result. Customers would like the manufacturer to revert to the original, high-quality formula that made the product so effective and soothing, especially during cold and allergy seasons.
Customer review summary generated by AI, including incentivized reviews.Not what it used to be!
Would Not RecommendWe have been buying Puff's Plus Lotion 4 pack cubes for a lot of years. For the last few months every box is bad. They are thinner, they shed, they don't have the lotion like they used to and for some reason they tear every time you try to get one out of the box. We are very seriously just considering buying the cheaper ones. Puff's Plus Lotion is no longer worth the extra cost.
From puffs.com
Love this product but inconsistent
Would RecommendI love puffs plus lotion tissues. They do a great job keeping my nose from drying out. Unfortunately I think I may have gotten a bad batch this time around. Every ten or so tissues there is a tissue with no lotion! Very rough. I just throw the unmoisturized tissues away. I want to see you do better Puffs and I really mean that.
From puffs.com
Full of lint
Would RecommendI've been buying these tissues for years. This is the first time I have run into this problem. I grabbed a tissue lint went all over me. It happened several times.
From puffs.com
Used for years
Would RecommendI’ve been using these tissues for many years. I think this is the first time I found a booger on one!
From puffs.com
The perfect softness
Puffs Plus Lotion tissues are a total game-changer when you’re dealing with a cold or allergies. They’re super soft and have just the right amount of lotion to keep your nose from getting red and irritated, even after constant use. Unlike regular tissues that can feel rough, these are gentle and hold up really well without falling apart. They also have a nice, clean feel that makes you actually want to reach for one. Honestly, they’re a must-have around the house, especially during sniffle seaso...
From influenster.com
What happened??
Would Not RecommendThese used to be my go-to, despite the higher cost. I have allergies and my nose got raw with anything else. This latest batch has a whole different texture, nubby rather than smooth. And there’s no trace of lotion. They’re downright painful to use. I bought three boxes; what am I supposed to do?
From puffs.com
We're very sorry you had this experience, Christy. We check the quality of our products many times during the manufacturing process, because your safe...
Where are the pocket-size Puffs?
Would RecommendAs a severe allergy sufferer, I love Puffs with lotion. However, I am disappointed that I can no longer get Puffs in the pocket-size packages. These packages are more discrete in professional/public situations than the boxes.
From puffs.com
Production issues
Would RecommendI dont know why, but lately every box we get has tissues that are torn and tissues that have a bunch of linty stuff that gets all over the place. Maybe consider better quality control people.
From puffs.com
We have strict quality controls in place to ensure our best reaches you, and we're sorry to hear that your latest boxes have been arriving in this con...
Puffs Plus Lotion is Perfect!
Puffs Plus Lotion is my favorite tissue and the ONLY one that I will purchase. I normally opt for store brands to save money when possible, but I will spend top dollar for Puffs Plus Lotion every single time! When I am sick, blowing my nose constantly, Puffs never makes my nose red, dry, and sore like other brands. I keep Puffs close by when I am sick. Just getting over a bad cold now, and with Puffs, my nose is moisturized and comforted. There is no scent to the tissues and they come out o...
From influenster.com
You destroyed your product
Would Not RecommendI can't believe what you did to puffs there is no lotion you got cheap so don't advertise it with lotion cuz there is nothing these were my favorite tissues and you destroyed them
From puffs.com
Please know that we want you to enjoy using Puffs every time you sneeze, sniffle or blow your nose. We have many quality checks in place to make sure ...
Gentle on all noses
Soft tissue that doesn’t leave nose red and irritated after constant wiping or blowing. The tissues come out one at a time and don’t clump up. Affordable price too!
From influenster.com
Good but expensive
I find it a little expensive. However, I will think the tissues are pretty soft! It feels super soft on the skin. They are scentless. Packaging is friendly as well.
From influenster.com
Much Needed
Would RecommendPuffs Plus with Lotion is a game-changer for sensitive noses. The soft, plush tissues are infused with lotion, providing extra comfort during colds or allergies. They’re strong yet gentle, preventing irritation while wiping. A must-have for anyone seeking a soothing, effective tissue for everyday use or when sick.
Verified Purchaser
for those cold days
Would Recommendvery handy size
Verified Purchaser
Great price
Would RecommendGreat
Verified Purchaser
PLEASE bring back the To Go Packs!
Would RecommendI have used Puffs Plus Lotion To Go Packs for many years. I bought them in the 96 bulk package. I am so disappointed to see that they have been discontinued. There is no product as good on the market today. Please bring them back!!!
From puffs.com
1 out of 3 tested (6 total) boxes is SCENTED
Would Not RecommendI’ve used these tissues for years to avoid raw noses when sick. But a recent box had a strong fabric softener scent. I have allergy-induced asthma and am sensitive to smells, so this is bad for my health. It’s disappointing that this slipped through quality control.
From puffs.com
Thanks for your valuable feedback, which we'll share with our Quality Assurance and Safety Teams. Consumer safety is our number one priority when maki...
No Lotion
Would Not RecommendI was looking forward to these as my nose is very sore...yet the first box I opened did not have any lotion...what a let down.
From puffs.com
What a let down indeed, when your nose is in need! We're sorry to hear about this and would love a chance to make it up to you, while gathering some p...

We aim to impress you with the consistent thickness, strength, and softness, of Puffs Plus, and we assure you this is not the quality we expect. Our p...