Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is generally well-received, with customers praising its performance, convenience, and design. Key features highlighted include the ability to provide hot, cold, and room temperature water, ease of use, and quiet operation. However, some customers have reported issues such as leaks, loud noise, and inconsistent water temperature. Overall, the product appears to be a reliable and user-friendly option, though a small number of customers have encountered problems.
Customer review summary generated by AI, including incentivized reviews.Sounds like a freight train
Would Not RecommendThe refrigerator sounds like a freight train. So far no where happy with this purchase. Soon as I opened the box I could see the foam wrap was broken into many pieces. That was a bad sign right away.
its woth getting
price was great.
Verified Purchaser
Thank you for your positive feedback!
I’m actually quite disappointed with the priming water dispenser. I owned the previous model for three years before it started making this loud noise all the time. We had to unplug it between uses so it would stop. We chose to buy this one to replace it. I bought in October and now a month later it is constantly dripping water. It’s a month old! We spent $200 on something that didn’t even last a few months much less a year.
Thank you for your feedback, Chrissy. We apologize for any inconvenience you've experienced. Please contact us at social@primowater.com for f...
Primo water dispenser
Ease of use
Verified Purchaser
Thank you for your positive feedback! We're happy you're enjoying the convenience of your Primo dispenser!Was this Review Helpful ?
Thank you for watering us with love!
Cold Water Factory
Would RecommendIt was exactly like, except newer, the one that broke.
Verified Purchaser
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Excellent Dispenser!
Would RecommendI wouldn't be without one of these Primo bottom load water dispensers. We use ours with a four gallon bottle of purified water. The taste is extremely good and it makes a quick cup of tea without having to boil water in a kettle. The only bad thing about these dispensers is that the water pump will most likely fail after about three or four years of heavy use. I had known this in advance after reading it online, but when it happened to me, it did not deter me from buying another one. I was surpr...
Verified Purchaser
Thank you for watering us with love. We're so happy that you're enjoying your Primo dispensers, and we appreciate your continued use of them ...

Thank you for providing your feedback, Jeff. We apologize for any inconvenience you've experienced. Please contact us at social@primowater.co...