Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is generally well-received, with customers praising its performance, convenience, and design. Key features highlighted include the ability to provide hot, cold, and room temperature water, ease of use, and quiet operation. However, some customers have reported issues such as leaks, loud noise, and inconsistent water temperature. Overall, the product appears to be a reliable and user-friendly option, though a small number of customers have encountered problems.
Customer review summary generated by AI, including incentivized reviews.Water cooler
Would RecommendEasy set up
Verified Purchaser
Broken
Would RecommendProduct arrived broken
Verified Purchaser
Thank you for providing your feedback, Jazmin. We apologize for any inconvenience you've experienced. Please contact us at social@primowater....
Quiet and efficient.
Would RecommendEasy to unpack, easy to install, easy to operate. The water flow is faster than other dispensers we've owned, and the pump and refrigerating motors run briefly and are acceptably quiet.
Verified Purchaser
Thank you for your positive feedback, Sean. We love that you're enjoying all the features of your Primo dispenser!Was this Review Helpful ?
Thank you for providing your feedback. We apologize for any inconvenience you've experienced. Please contact us at social@primowater.com for ...
Exactly What You Need
Would RecommendAffordable, sleek appearance and exactly the price range we wanted. Couldn’t be happier with this purchase! Thank you Lowe’s for such an easy and seamless purchase!
Verified Purchaser
Thank you for your positive feedback, Lynda!
Delivery
It was delivered on time. But, it was delivered upside down because the bottom of the box was cut off exposing the water cooler.
Verified Purchaser
Thank you for providing your feedback. We apologize for any inconvenience you've experienced. Please contact us at social@primowater.com if y...
Read before purchase!
Would Not RecommendArrived cracked. They make you drop it off in store to collect your refund. Quality of it is not bad but also not the best. Seemed to have cheap plastic that will get damaged easily during shipping. I would say its good for its price but if possible do a store pickup so you don't have to deal with returns.
Verified Purchaser
Thank you for providing your feedback, Singh. We're sorry to hear you experienced this issue. Please contact us at social@primowater.com if y...
total crap
Would Not Recommenddon't buy from Lowes
Thank you for providing your feedback, Luis. We apologize for any inconvenience you've experienced. Please contact us at social@primowater.co...
Great machine but fake coupons?
Would RecommendGreat water machine but if you think you’ll get the free water gallon and a free refill the Lowe’s employees have told me that they don’t give them for free and that the coupons and invalid and they won’t accept it at all. Make sure to buy you’re own water gallons and make sure it fits in the machine too.
Verified Purchaser
Thank you for reaching out to us, Yumi. Since our coupons are valued at such a high price, some clerks cannot approve them on their own and need the ...
Not even a yr old and broken
Would Not RecommendFreezes up regularly and you cannot use the dispenser
Thank you for providing your feedback, Martin. We apologize for any inconvenience you've experienced. Please contact us at social@primowater....
dented unit, don't buy from Lowes
Would Not Recommendthat's how it was delivered. do not buy from lowes
Thank you for providing your feedback, Luis. We apologize for any inconvenience you've experienced. Please contact us at social@primowater.co...
Disappointed for ordering water
Would Not RecommendThe dispenser is good
Verified Purchaser
Thank you for providing your feedback, Thomas. We apologize for any inconvenience you've experienced. Please contact us at social@primowater....
Reliable brand
Three temature settings
Verified Purchaser
Thank you for your positive feedback, Manny!
Thank you for watering us with love, Hailey!