Ratings & Reviews for Pit Boss Legacy Connected Controller Plastic Accessory kit
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Wi-Fi control board upgrade can enhance the temperature control and connectivity features of an older Pit Boss grill. Many users found the installation straightforward and appreciated the added functionality. However, some experienced compatibility issues, connection problems, and premature failures, with mixed feedback on the product's reliability. The overall consensus is that the upgrade can significantly improve the grill's performance, but customers should research their model and be prepared for potential issues that may require manufacturer support.
Customer review summary generated by AI, including incentivized reviews.Terrible Control Panel
Would Not RecommendReplaced three times already and now going o replace a fourth time.
From Pit Boss Grills
Not compatible with models that are listed
Would Not RecommendI specifically looked up my husbands smoker model to make sure this was compatible and confirmed it was - was given to him on Father's Day and still can't use it because the app doesn't recognize his smoker as one that can use it.
From Pit Boss Grills
Hi Kasey H, in a world of fast technology, it can be a real let down when the app isn't connecting to your grill. Our CARE Team is available at 480-92...
Only has 1 yr warranty and will stop working when
Would Not RecommendWaste of money. Installed upgraded controller so that I could use the wifi feature and not have to monitor the smoker all the time. Worked great for a year and then the screen went black and wouldnt power on. Reinstalled the original controller and its back to working
From Pit Boss Grills
Thank you for sharing your experience. We understand how disappointing it is when an upgraded controller stops working after a year, especially when y...
Replacement Control Board
Would RecommendWorks great. It was a straight forward easy install.
From Pit Boss Grills
Third use no power
Would Not RecommendJust bought this a 2 weeks ago. Grilled ribs and a steak yesterday. Went to turn on the unit no power. Checked outlet it's live pushed start button nothing with it without temperature turned into smoke.
From Pit Boss Grills
Thank you for your feedback. We’re sorry to hear your unit isn’t powering on after just a couple of weeks. We want to help get this resolved quickly s...
Modern Grilling done right
Would RecommendEasy to install, connects to your phone, works great
From Pit Boss Grills
Won't update
It won't update the programming. I have tried to update multiple times and it always stops at 44% to 47%
From Pit Boss Grills
Hello, thank you for your feedback and for giving us the opportunity to assist! The grill update through the app allows it to connect to our servers....
New 440-1000 controller
Would RecommendThe 440-1000 control panel is working fine manually however for me, the wifi remote operation has been unreliable. It may just be my internet connection but all my other devices seem to work with no problems. I may need to work with it more to gain experience with it.
From Pit Boss Grills
Poor
Would Not RecommendTempture does not read on the mobile app, tried over and over to get it to work
From Pit Boss Grills
Didn't Work
Would Not RecommendThis product did not work on my Pit Boss Pellet Smoker. I am working to find a way to return, but the return process is difficult to access. I guess I'll take it to the nearest location to dee if they will take it. I drought it.
Hey World, we appreciate your feedback and allowing us an opportunity to assist! Please give our Pit Boss CARE Team a call at (480)-923-9630 when you...
Do not recommend.
Would Not RecommendOld board went out after 2 years of regular use. Could not get exact one. Had to upgrade to this one with the Bluetooth. Install was quick and simple. Used the grill 1 time and control boarded failed at the second use.
From Pit Boss Grills
Thank you for sharing your experience with us. It’s unfortunate that you had issues with the control board after such a short time of use. For trouble...
Great idea, poor execution.
Would Not RecommendI was very excited to have this control board. Once I got the WiFi working, it was doing well until it wasn’t. I am facing the same issues most people are. The control display usually goes out more and more with every use until it eventually dies. I have a 820D3 and I’ve had to replace this 3 times! This is unacceptable. I’m close to just installing my original one. I regret purchasing this. If you want WiFi, just upgrade your grill and sell the old one.
From Pit Boss Grills
We appreciate you sharing your experience, and we're sorry to hear about the repeated trouble with your control board on the PB820D3. While the WiFi b...
Hey JMA2402, that’s definitely not the experience we want for our customers. Our CARE Team would be happy to look into this further and help find the ...