Ratings & Reviews for Pergo (Sample) TimberCraft + WetProtect Waterproof Wheaton Oak Waterproof Wood Plank Laminate Flooring
Ratings may include incentivized customer reviews.
What Customers Are Saying
The flooring is generally well-received, with many praising its attractive wood-like appearance, durability, and water resistance. Customers highlight the high quality, easy installation, and great value compared to real hardwood. However, some found the installation challenging, especially with tight corners and transitions. A few also noted issues with damaged or chipped planks upon delivery, and some were dissatisfied with the color or tone of the flooring. Overall, the flooring seems to be a popular choice that delivers on its promises of an attractive, waterproof, and long-lasting floor with proper installation and care.
Customer review summary generated by AI, including incentivized reviews.TEAM mentality
Team members are always willing to jump into help a customer or help each other. It's important for me being a single woman to know that even though I'm going to be leaving alone that I will have help getting it from the store to my truck and from the cart into the bed of my truck!
From TimberCraft + WetProtect Antique Barnwood 12-mm T x 6-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 16.12-sq ft _SLASH_ Carton ) Verified Purchaser
Damaged product
Would RecommendThe ordered 27 cases and several board damaged couldn’t use, totaled about one case of throw away scrap unreal!
From TimberCraft + WetProtect Cayman Oak 12-mm T x 7-1_SLASH_2-in W x 54-in L Waterproof Laminate Wood Flooring ( 16.93-sq ft _SLASH_ Carton ) Verified Purchaser
Hi Not satisfied. Thank you for your review. We are sorry to hear about the damaged planks you found in your shipment. Please reach out to your local...
Waterproof Scam
Would Not RecommendFirst I purchased (2) samples from Lowes of the Brookdale Hickory. I submerge the samples in water bucket for 48 hours. Once I removed the samples and let dry for a couple weeks. Not a single blemish, warp, bulge, stain. The samples were perfect after being submerged (2) days. This floor appeared to be bullet proof. Proceeded to purchase 90 boxes from Lowes. After completing the install. We had 3 minor mishaps. Small dog urination and my 6 yrs old spilt water on 2 occasion. All 3 areas of the ...
Hello Stuart. This is Shanna with the Pergo team. We are sorry to hear the TimberCraft + WetProtect Brookdale Hickory laminate did not meet your ...
Very Frustrating to deal with...
Had ~800 sq ft to install=> 40 cartons of 8 planks. Opened and sorted the first dozen cartons and there were ~25 unique pictures of hickory. The issue is same patterns repeated and an equal distribution of patterns was not to be had. Some times the same box had 1 or even 2 pairs of repeat patterns. Most of the installation time was trying to figure out a random distribution. For the ~250 planks for my project why could there have not been a minimum of 10 planks of each of a unique pattern? ...
From TimberCraft + WetProtect Herschel hickory 12-mm T x 7-1_SLASH_2-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 19.63-sq ft _SLASH_ Carton ) Verified Purchaser
Hi Spericon. Thank you for your review of the TimberCraft +WetProtect Herschel Hickory waterproof laminate. Unfortunately, we cannot guarantee th...
Not Waterproof!
Would Not RecommendI've had the flooring for approximately 4 years now and areas that are exposed to a little water or even an ice cube, the boards swell and buckle. Lowes sent an inspector and said "it's normal"... I don't think so! If a product is listed as waterproof, water should not cause planks to swell!
Hi Mike. This is Shanna with the Pergo team. We are sorry to hear the TimberCraft +WetProtect Antique Barnwood laminate did not meet your expecta...
Good experience..thanks
Would RecommendHasn't been installed yet, but the delivery and prep for delivery was very good...
From TimberCraft + WetProtect Valley Grove Oak 12-mm T x 7-1_SLASH_2-in W x 54-in L Waterproof Laminate Wood Flooring ( 16.93-sq ft _SLASH_ Carton ) Verified Purchaser
Hi Larry W. Thank you for the 5-star review of the TimberCraft +WetProtect Valley Grove Oak waterproof laminate. - Shanna
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Good quality
Would RecommendPrefer flooring with foam pad adhered to bottom of planks
From TimberCraft + WetProtect Valley Grove Oak 12-mm T x 7-1_SLASH_2-in W x 54-in L Waterproof Laminate Wood Flooring ( 16.93-sq ft _SLASH_ Carton ) Verified Purchaser
Hello. Thank you for your feedback on the TimberCraft +WetProtect Valley Grove Oak waterproof laminate. We hope you will continue to come to Perg...
Beautiful Flooring!
Would RecommendThis is high quality laminate that can easily pass for the real thing. The light color brightens up our kitchen!
From TimberCraft + WetProtect Ocean View Oak 12-mm T x 7-1_SLASH_2-in W x 54-in L Waterproof Laminate Wood Flooring ( 16.93-sq ft _SLASH_ Carton ) Verified Purchaser
Hi Pete K. Thank you for your feedback on the TimberCraft + WetProtect Ocean View Oak waterproof laminate. We are glad you are enjoying your new ...
Lowes 911425
Would RecommendI purchased this because it is waterproof and I have chihuahuas that go on the floor. I want to know before I get this is will it last or will it ruin? I was told by the floor guy at lowrd that it will work nicely but after reading some reviews I am not so sure now and I have ordered it due to lowes recommendation and from emailing pergo, so be honest and reply before the 27th please. Thank You
Hi Flooring. Thank you for your review. The TimberCraft Brier Creek Oak waterproof laminate has our exclusive WetProtect technology that keeps liquid...
Love this floor
Would Not RecommendI love this floor it looks amazing we have it in toy room, lining room and dining room
From TimberCraft + WetProtect Crest Ridge Hickory 12-mm T x 7-1_SLASH_2-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 19.63-sq ft _SLASH_ Carton ) Verified Purchaser
Hi MiniMiracles childcare. Thank you for your feedback on the TimberCraft +WetProtect Crest Ridge Hickory waterproof laminate. We are glad you ar...
Hi AndLM84. Thanks for the 5-star review of the TimberCraft +WetProtect Antique Barnwood waterproof laminate. - Shanna
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