Ratings & Reviews for Pergo (Sample) TimberCraft + WetProtect Waterproof Wheaton Oak Waterproof Wood Plank Laminate Flooring
Ratings may include incentivized customer reviews.
What Customers Are Saying
The flooring is generally well-received, with many praising its attractive wood-like appearance, durability, and water resistance. Customers highlight the high quality, easy installation, and great value compared to real hardwood. However, some found the installation challenging, especially with tight corners and transitions. A few also noted issues with damaged or chipped planks upon delivery, and some were dissatisfied with the color or tone of the flooring. Overall, the flooring seems to be a popular choice that delivers on its promises of an attractive, waterproof, and long-lasting floor with proper installation and care.
Customer review summary generated by AI, including incentivized reviews.Check your boxes for damage before leaving.
We picked the four boxes of flooring. All four boxes were damaged. The boxes were dropped on their ends and the planks were damaged to the point they wouldn’t fit. We were able to get enough out of two boxes to repair our floor but we will need to return the other two. We had some before we started but ordered these to ensure we have enough. How do we return the other two boxes?
Horrible warranty, water and scratch resistance!
Would Not RecommendThis product is awful. We installed it a few years ago and it has been nothing but a nightmare. We have had water spills on the floor (nothing major... Like a cup of water spilled) and within 1 hour the boards swell at the joints. We are in Vegas where water evaporates almost as quickly as it falls. My cat knocked a cup of water off the table while we were gone. We returned an hour later to find the joints of 4 boards swollen. We tried doing the warranty process for over 2 years to then be ...
Hi LBrecke. This is Javier with the Pergo team. We are sorry to hear the Pergo TimberCraft + WetProtect Crest Ridge Hickory Waterproof Wood Plank...
IT IS BEAUTIFUL WHEN YOU PUT IT DOWN AWSOME
Would RecommendVAULE, APPERANCE VERY IMPRESSED
From TimberCraft + WetProtect Brier Creek Oak 12-mm T x 7-1_SLASH_2-in W x 54-in L Waterproof Laminate Wood Flooring ( 16.93-sq ft _SLASH_ Carton ) Verified Purchaser
Hi, DAYBEE. Thank you for your feedback on the Pergo TimberCraft WetProtect Brier Creek Oak Waterproof Wood Plank Laminate Flooring. We are glad you ...
Good track record
Would RecommendDurable and easy
From TimberCraft + WetProtect Brier Creek Oak 12-mm T x 7-1_SLASH_2-in W x 54-in L Waterproof Laminate Wood Flooring ( 16.93-sq ft _SLASH_ Carton ) Verified Purchaser
Thank you for your review of the Pergo TimberCraft WetProtect Brier Creek Oak Waterproof Wood Plank Laminate Flooring. This TimberCraft WetProtect Br...
"Real" grain is great but beware water intrusion
Would RecommendGreat looking floor with "real" grain embossed to match wood. Waterproof from above, but a small plumbing leak seeped under and caused swelling to ruin a few sections. Edges were caulked to spec so not sure how it happened.
From TimberCraft + WetProtect Valley Grove Oak 12-mm T x 7-1_SLASH_2-in W x 54-in L Waterproof Laminate Wood Flooring ( 16.93-sq ft _SLASH_ Carton ) Verified Purchaser
Hi RustyBrain. We’re glad the Pergo TimberCraft WetProtect Valley Grove Oak Waterproof Wood Plank Laminate looks great. If you feel your flooring is ...
Great
Would RecommendEasy to install and is great quality.
From TimberCraft + WetProtect Gatehouse Oak 12-mm T x 7-1_SLASH_2-in W x 54-in L Waterproof Laminate Wood Flooring ( 16.93-sq ft _SLASH_ Carton ) Verified Purchaser
Hi Bhuck. Thank you for your feedback on the TimberCraft +WetProtect Gatehouse Oak Waterproof Laminate. The 12-mm total thickness and multi-layer...
Excellent quality
Would RecommendQuality
From TimberCraft + WetProtect Vintage wash oak 12-mm T x 6-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 16.12-sq ft _SLASH_ Carton ) Verified Purchaser
Hi Nana. Thank you for the 5-star review of the TimberCraft +WetProtect Vintage Wash Oak Waterproof Laminate. We are glad to hear the quality of ...
Not worth the money
Would Not RecommendLooks cheap
From TimberCraft + WetProtect Valley Grove Oak 12-mm T x 7-1_SLASH_2-in W x 54-in L Waterproof Laminate Wood Flooring ( 16.93-sq ft _SLASH_ Carton ) Verified Purchaser
Hello. Thank you for your review of the TimberCraft +WetProtect Valley Grove Oak Waterproof Laminate. We are sorry to hear the design and visual ...
Boards arrived damaged
Would Not RecommendI ordered 10 boxes of these and once they finally arrived, the corners were chipped off and the connective edges were broken as well. Their shipping leaves much to be desired. I'm going to have to return these damaged items and choose a color from the limited in-store selection. I'm very disappointed.
From TimberCraft + WetProtect Herschel hickory 12-mm T x 7-1_SLASH_2-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 19.63-sq ft _SLASH_ Carton ) Verified Purchaser
Beautiful color and quality
Would RecommendThe color of this is exactly like a vintage hardwood floor. The different "plank" sizes give the look so much texture and liveliness we have it throughout our 2 story home. It goes well with all colors of wood furniture without clashing and we have had no issues of plank separation or color changes.
From TimberCraft + WetProtect Hillcrest Hickory 12-mm T x 7-1_SLASH_2-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 19.63-sq ft _SLASH_ Carton ) Verified Purchaser
Hi Mrs. Wolff. Thank you for your review of the TimberCraft + WetProtect Hillcrest Hickory Waterproof Laminate. We agree - this style features el...
style features elegant red tones, a rich, hand-scraped surface, and multi-width planks for a refined, rustic look. When this is installed, it is hard to believe it is not authentic hardwood flooring. Thanks again for your input. We love hearing from our customers! - Shanna />
Customer Service
Would RecommendAn associate named Junior in Order fulfilment is in my opinion is an asset to Lowes. He was outstanding in following thru locating and correcting a problem with an order for flooring. He kept me informed of his progress. Outstnding customer service.
From TimberCraft + WetProtect Ocean View Oak 12-mm T x 7-1_SLASH_2-in W x 54-in L Waterproof Laminate Wood Flooring ( 16.93-sq ft _SLASH_ Carton ) Verified Purchaser
Hil Ronald. Thank you for the 5-star review of the TimberCraft + WetProtect Ocean View Oak Waterproof Laminate! We are glad to hear your sales as...
Hi Stowe. Thank you for your review of the TimberCraft +WetProtect Crest Ridge Hickory Waterproof Laminate. Please reach out to your local Lowe&#...