
Ratings & Reviews for Ninja Luxe Cafe Automatic Programmable Espresso Machine with Drip Tray ( Silver )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this machine for delivering coffee shop-quality espresso, lattes, and cold brew with rich flavor and texture. Most appreciate the effortless usability, guided brewing process, and automatic grind recommendations that make it accessible even for beginners. Many love the versatility—customizable brew strength, size, and temperature—and built-in grinder, with several reporting they've stopped visiting coffee shops. A few note the milk frother produces only surface foam lacking heat and texture. Overall, reviewers consider it a game-changer that transforms home coffee making.
Customer review summary generated by AI, including incentivized reviews.So much better
Would RecommendI never realized how subpar my previous espresso maker was until I used this!
From sharkninja.com
Great mess left behind
Would Not RecommendThis was a Christmas gift. I hate this this machine. It make a horrible mess in my kitchen! Only two people are using it And it requires a change of setting for each person And not just one setting. Water res. is too small as is the grinder, Requires constant attention , Too much work for one cup of coffee. Not for me!
From sharkninja.com
Great milk frother
Make excellent different types coffees, easy to use especially like the milk frother!
From sharkninja.com
The Jack of all trades
I bought this a couple weeks ago and I gotta tell you, it’s my favorite thing in my house. It works great. Looks sleek and sexy. It’s easy to use. I love all the different things I can make and do. Definitely getting my moneys worth this year being my own barista
From sharkninja.com
Plastic clad colored version
Would RecommendFrom a functional standpoint, the machine performs well and offers good value in terms of features and capability. Its strongest attributes include the tare-based grinding function and the closed-loop feedback system that adjusts the grind setting to achieve consistent extraction by weight. Additional standout features include the ability to prepare cold coffee extractions and the ease of producing a range of milk textures—from flat milk and flat white to fully automatic cold foam. However, the...
From sharkninja.com
Hi there, Thank you so much for taking the time to share such a thoughtful and detailed review. Your feedback highlights both the strengths you’ve ex...
Broken from the start
Would Not RecommendIf I could give this no starts I would. we’ve only used it 3 times and it’s got water coming out of the bottom and it just makes this god awful noise. And we can’t ever get through to customer care. It’s absolutely the worst purchase we’ve made in a long time
From sharkninja.com
Hi there, Thank you for taking the time to leave a review. We’re devastated to hear that your Ninja is leaking after only three uses and that it’s l...
Luxury coffee at home
Would RecommendAbsolutely obsessed! Took a few trial runs of course, but a great machine once you get it down. The tutorial video isn't very thorough with every setting so I had to do some googling.
From sharkninja.com
Looks great, works terribly.
I wanted to so bad to give this 2 stars, but can't. We purchased this as a 2025 Christmas gift. The only thing this machine has going for it, is the look. It looks great, such a beautiful machine. However, the quality of drinks and use of machine is another thing. We calibrated it to the specs it recommends, we brew to the specs it suggested, it was nothing short of terrible. We used several high quality beans and still the brew and taste was awful. At times, it didnt even brew. We followed inst...
From sharkninja.com
Hi there, Thank you for taking the time to leave a review. We’re truly sorry to hear that your Ninja didn’t meet your expectations and that you ulti...
Too many bells, not enough whistles
My husband bought this for us for Christmas because I’m a regular coffee drinker. He almost went with a cheaper one, but with the rave reviews he took a leap. We’ve had nothing but issues with this thing since we started using it. Inconsistent brewing strength, grind size changing during grind…. Whatever. But 60% of the time (and we’ve troubleshot EVERYTHHING) it brews about 10-30% of the amount. It’s an infuriating waste of money, coffee, and my last nerve. NOT. WORTH, IT.
From sharkninja.com
Hi Amanda, Thank you for taking the time to leave a review. We’re extremely devastated to hear that you’re experiencing inconsistent brewing strengt...
Great … my wife loves it. She makes coffee and lattes everyday.
From sharkninja.com
Need hotter Lattes
My only complaint is I wish there was a way to make the latte hotter temperature. I can’t seem to get the frothing milk hot enough to get past luke warm.
From sharkninja.com
Great features! Top Ninja quality as usual!!!
Top quality! Everything to be expected of the Ninja line. You will thank yourself for acquiring one of these. We use it at work and it is perfect for the office.
From sharkninja.com
Loving it
Bought this around Black Friday, absolutely love this thing. It makes great espresso, and I don't need to be a pro constantly re-testing pulls and weights etc with new beans, after a shot or two it can dial it in for me. And also, the cold foam attachment works so well, makes amazing cold foam for my drinks. I'd highly recommend this unit, could not be happier.
From sharkninja.com
Recieved Damaged and non functioning
Product was damaged as recieved due to the Bean hopper not being assembled properly at the factory. The hopper locking cams fell into the grinder because the screw in the locking handle was not fully installed. This caused a "install hopper" error. Been trying to get parts from ninja and have not been successful . Need a new hopper assembly, but only getting the run around. Seems to be a nice machine... would be great to use it normally.
From sharkninja.com
Hi there, Thank you for taking the time to leave a review. We’re so unhappy to hear that your Ninja arrived damaged and caused an “Install Hopper” e...
Bean Grinder is Loud
I bought it for my wife for Christmas . We both love it except we cant use it before we go to work without waking up the whole house because the bean grinder is so loud. It would nice to be able to make a cup of coffee before work instead of having to buy a cup. Other than the grinder being loud its a nice machine and would be 5 stars instead of 3.
From sharkninja.com
Hi Jon, Thank you for sharing your experience with us. We’re so sorry to hear that the grinder noise has made it difficult for you to enjoy your coff...
Amazing and user friendly
I am obsessed with everything about it. Comes with a lot of instructions for set up making it very user friendly!
From sharkninja.com
muy buena maquina
Would Recommendcalienta la leche en demasia, casi que llega a quemarla. (pensar en una opcion de reducir la temperatura sin trucos, como enfriar la leche o la jarra etc. el embudo no se me ha roto pero es muy frágil, uno de metal podría ser la solución
From sharkninja.com
Hi Cnols, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience with the machine, especially since...