
Ratings & Reviews for Ninja Luxe Cafe Automatic Programmable Espresso Machine with Drip Tray ( Silver )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this machine for delivering coffee shop-quality espresso, lattes, and cold brew with rich flavor and texture. Most appreciate the effortless usability, guided brewing process, and automatic grind recommendations that make it accessible even for beginners. Many love the versatility—customizable brew strength, size, and temperature—and built-in grinder, with several reporting they've stopped visiting coffee shops. A few note the milk frother produces only surface foam lacking heat and texture. Overall, reviewers consider it a game-changer that transforms home coffee making.
Customer review summary generated by AI, including incentivized reviews.Really easy to operate
Would RecommendI bought this to replace a machine that quit on me and I like it.
From sharkninja.com
5/5! The best coffee at home! It was an investment but kicking an expensive coffee shop habit is worth it! Grabbed some Lavazza super crema and it’s coffee shop quality at home!
From sharkninja.com
Design flaw
Would Not RecommendI love the product except it has a basic design flaw which drives me crazy. You hVe it empty the water bin after each use and the overflow tray at the bottom. If not the water will co tinue to drip even after use and machine off and will overflow all over the counter top and floor of the kitchen.
From sharkninja.com
I'm a lifetime fan of this expresso machine!
My kids purchased this for me and i thought i'd never use it, boy was i mistaken lol I absolutely love this machine and can't stop recommending it to my family and friends. Great product works flawlessly and ease of use. I'm 65 and I brew everyday.
From sharkninja.com
Best Purchase
I love my machine. So easy to use. My husband is not a coffee drinker and he now asks me to make him a latte on the weekends. Would recommend.
From sharkninja.com
Amazing coffee and espresso machine!
Would RecommendI LOVE my new coffee/espresso machine! It is everything I wanted in an easy to use machine! From my daily cup of coffee to my yummy cappuccinos and lattes, I can say that I don’t know what I waited so long for!
From sharkninja.com
Item not working
Item didn't work out of the box Product is poor It was a valentines gift for my girlfriend Really upset
From sharkninja.com
Hi there, Thank you for taking the time to leave a review. Having your Ninja not working straight out of the box especially since it was meant to be a...
Amazing machine!
Would RecommendWe couldn't be happier with this purchase! We love coffee in all forms and this does it all really well. It's so nice to have freshly ground beans for our morning coffees, espressos and lattes. It's easy to use and clean. We use it everyday and absolutely love it.
From sharkninja.com
Best coffee machine
Would RecommendLove my machine, best desicion. Coffee is always the best taste.
From sharkninja.com
Ninja LuxeCafe Premier Warranty
Would Not RecommendWe purchased in June 2025. Have had intermittent problems with frother. It finally stopped working. Called warranty. Shared several videos with them. They made the decision that we had to send the machine back to be repaired. I asked if a loaner replacement would be shipped overnight for us to use since we would be without our machine for 2-3 weeks. I was told it's 'unfortunate ' and no they don't. I asked if I was going to be compensated for a lower cost machine I now have to buy so...
From sharkninja.com
Hi there, Thank you for taking the time to leave a review. We’re devastated to hear about your experience with the frother and the warranty process....
Love my machine
I absolutely love my machine. Easy to use and clean only thing that I’m not a fan of is how hard it is to get the grind right and to keep it consistent. But it’s been a very pleasant experience with my machine and I use it 2-3 times a day because it’s so addictive.
From sharkninja.com
Great features
Would Not RecommendI bought this item 1 months ago and overall its good. Did hope for hotter coffee and milk. Would be great to consider this for future machines will offer hotter coffee and milk. As i did read more posts on the temperature and the option for one espresso shot.
From sharkninja.com
Great machine.
Would RecommendThis is such a great espresso and coffee maker. So easy to use and easy to clean. Great purchase for anyone wanting to start and learn how to make different coffee drinks.
From sharkninja.com
7.5/10
Would RecommendI believe this unit is decent but not worth the money they ask…I had to replace my first machine within a month of owning due to malfunction so the warranty replacement showed up recently seems to be working fine but the puck this unit comes with is not great, water collects in the puck and does not drain properly into mug, I would recommend getting a better puck for this machine If you purchase… overall I would give this unit a 7.5 out of 10.
From sharkninja.com
The Best Espresso Machine
Truly the best purchase I have made. I was a frequent coffee shop visitor and haven't gone since I got this espresso machine. I was slightly nervous about operating the machine, but the guided steps and videos made it so simple. It makes the best iced lattes. The cleanup is super easy.
From sharkninja.com
I'm no coffee expert, but this thing is incredible
Would RecommendOkay, so I am by no stretch of the imagination a coffee/espresso professional. I had an old drip machine, I replaced that with a K Cafe some years back, and received the Luxe Cafe Premier for Christmas, so my coffee experience is limited to say the best. I do know I love the taste of a strong espresso drink and hate Dunkin Donuts Lattes. Anyway, there used to be this little Lavazza Coffee Cart outside my office in Manhattan, and they made the best tasting lattes ever. We moved offices, and I d...
From sharkninja.com
Excellent features
Would RecommendLove this machine! The design as well as the description is spot on.
From sharkninja.com
So much better
Would RecommendI never realized how subpar my previous espresso maker was until I used this!
From sharkninja.com
Hi Vincsciar, Thank you for taking the time to leave your feedback with us. We are sorry to hear about the frustration you’ve experienced with the...