
Ratings & Reviews for Ninja Luxe Cafe Automatic Programmable Espresso Machine with Drip Tray ( Silver )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this machine for delivering coffee shop-quality espresso, lattes, and cold brew with rich flavor and texture. Most appreciate the effortless usability, guided brewing process, and automatic grind recommendations that make it accessible even for beginners. Many love the versatility—customizable brew strength, size, and temperature—and built-in grinder, with several reporting they've stopped visiting coffee shops. A few note the milk frother produces only surface foam lacking heat and texture. Overall, reviewers consider it a game-changer that transforms home coffee making.
Customer review summary generated by AI, including incentivized reviews.Not user friendly
Would Not RecommendNot user friendly. Takes 20 mins to make a cappuccino. By the time you clean around the machine and the milk frother, the drink would be cold. Additionally, the machine wastes so much water for no reason. Requires about 1.5 L every other day just after making two double espressos each day. Water starts leaking around the machine. Wanted to love it but honestly was so disappointed. Will be returning.
From sharkninja.com
Useless barista assist
Would Not RecommendThe barista assist is useless. It guesses the grind size and changes no matter how many test brews you try to see what it recommends.
From sharkninja.com
Hi there, Thank you for your honest feedback on the Luxe Café Premier Series. We’re sorry to hear that the Barista Assist feature hasn’t met your expe...
Great Coffee Maker, but Milk Warmer Needs Improvem
Great Coffee Maker, but Milk Warmer Needs Improvement I love hot macchiato, and that’s why I decided to buy this Ninja coffee maker. The coffee itself tastes great and the machine is easy to use. However, the milk warmer doesn’t heat the milk enough—I often have to finish warming it in the microwave, which is a bit disappointing. Overall, it’s a nice coffee maker, but I wish the milk warming function worked better for those of us who enjoy extra hot drinks.
From sharkninja.com
Hi there, Thank you for sharing your experience with the Luxe Café Premier 3-in-1. We’re so glad to hear you’re enjoying the taste of the coffee and ...
Get this!
This Ninja Luxe machine makes excellent coffee and lattes. I look forward to using it every morning (and most afternoons). The interface is intuitive and the process of making a latte enjoyable. (I do run a water only cycle first to warm up the machine on chilly mornings…makes a big difference to the temperature of my drink.) I love having storage on the sides to keep everything tidy. I researched for years before I finally purchased my first espresso machine and got it on sale so I feel like I...
From sharkninja.com
Espresso excellence
Would RecommendI love my espresso machine. I get to have my coffee made the way I like it and I don’t have to leave home to get it. I do not like the frother part though. It doesn’t steam the milk so that function is not a value for me.
From sharkninja.com
Don’t Get Rid of Your Old Coffee Machine
Would Not RecommendThe frother stopped working. We went through the warranty process and sent our unit back to be repaired. After a week with no coffee machine we received the same unit with the same problem. Now we are being asked to send it back again before receiving a replacement. Warranty process is inefficient and a massive inconvenience.
From sharkninja.com
Hi Jordan, Thank you for sharing your experience with us. We’re truly sorry to hear about the issues you've encountered with your Luxe Café Premier an...
Great Machine
Would RecommendI absolutely love how this machine works and fits my kitchen aesthetic. Mostly just love that I can make cold brew and iced coffee with cold foam every morning or my husband can make his hot cup of coffee with right after. it does SO much - you don't have to have much / any skill. Truly worth every penny for the quality of coffee I get compared to the Breville I was using that I never knew how to dial in.
From sharkninja.com
Tasty treats
I’ve used this a bunch since I got it in the mail. Love the espressos and the frothing systems. Easy to use and makes delicious hot and cold beverages. It was a little hard to figure out the manual frothing but once I did it worked like a charm. Haven’t tried the drip coffees or the cold brews yet but looking forward to trying those features out as well. Love the size of this machine. It doesn’t take up a large footprint on my counter. The directions were pretty easy to understand and the set u...
From sharkninja.com
GET THIS
I have had this machine for almost 2 months now and I can't rave about it enough! I love this machine so much. It makes morning coffees so easy, and honestly they taste better than coffee shops!
From sharkninja.com
Honest review after really using the product.
I purchased this espresso machine about 10 mos ago. Could not be happier. I love that it has onboard compartments for the accessories. Nothing laying around the kitchen. All the nessary parts are metal, solid which is refreshing. I did learn after reading one review not to force the plastic grinding cuff into the holder, just turn it with a slight push and it pops in. Pushing it will cause it to break. I have had no issues with it. A must is clean the wand after use. Don't get lazy and...
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Not horrible
Wasteful and not consistent, always a mound of ground coffee that falls out after the machine is in brew mode. I do recommended grinds and it’s never consistent.
From sharkninja.com
Hi Shannon, \nThank you for sharing your experience with the Ninja Luxe Café Premier. We're truly disappointed to hear that you're encountering issues...
Love it!
We are so happy with this purchase. Very easy to use. Great coffee, espresso, latte…. Compliments to the design engineers. Our countertop never has water on it as others have mentioned.
From sharkninja.com
Disappointed
I really wanted to love this machine, but unfortunately, it’s been a huge disappointment. One of the biggest issues is the milk system—it doesn’t heat the milk properly. Every time I want a latte or cappuccino, I have to microwave the milk separately, which defeats the whole purpose of having an all-in-one espresso maker. On top of that, the espresso shot is very inconsistent. I use a shot glass to measure and have tried multiple techniques, but I never get a full 2oz pour. It’s always around 1...
From sharkninja.com
Hi there, \nThank you for sharing your experience. We're truly disappointed to hear that your Luxe Café Premier hasn’t met expectations, especially wh...
There's always water on my counter. The water gauge wont even be up to orange and my counter will have water on it.
From sharkninja.com
Hi Christine, Thank you for sharing your experience. We’re sorry to hear you’re noticing water on your counter and issues with the water gauge — that’...
Cut The Sbux Bill Completely!
Would RecommendHaven't bought Starbucks since! This thing is amazing. We love how user friendly it is and we would recommend it to everyone!
From sharkninja.com
Ninja Espresso is the Best
This is the 2nd machine I have bought, not because any mechanical issues, only because my house burned down and I love the machine so much I had to buy again! However, due to economic issues, I did try a Panasonic machine that was $200 cheaper, and boy was that a mistake. After a few issues and the overall feeling of it being too plasticy, I sent it back and bought the NINJA!! It really makes everything and anything you want, so love the versatility of the machine and feels like it was made to l...
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High end coffee unit!
Would RecommendWe purchased this for my wife’s birthday and the entire family is loving it!
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Easy to use!
I love it!!! So easy to use! Super good quality. Love the midnight black color
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Coffee lovers dream
Purchased this just over a month ago! I LOVE IT! Has great features and makes great coffee, the one thing I wish was different is the funnel it’s lightweight, wish it was stainless. But other than that this machine is great! I’m sure it will pay for itself in a few months because I haven’t purchased coffee but once since I got it!! This is definitely a Coffee Lovers Dream Machine!
From sharkninja.com
Hello there, Thank you for taking the time to leave review. We’re truly sorry to hear that the machine didn’t meet your expectations. Your feedback ...