Ratings may include incentivized customer reviews.
What Customers Are Saying
The coffee maker has a mixed performance, with some positive features like programmable timer, brew strength selection, and ability to keep coffee hot, but also reports of reliability issues, leaks, and short lifespan for many customers. The quality and durability appear inconsistent, with some users satisfied long-term but others experiencing problems within months of use.
Customer review summary generated by AI, including incentivized reviews.Leaks! Badly
Would Not RecommendI really wish I would have read these reviews before I bought my coffee pot. The carafe leaks. not just a drip either. I actually regret buying the whole coffee pot just because of that. From the looks of it it is a design flaw so getting a new one isn't going to help.
From mrcoffee.com
What a piece of junk
Would Not RecommendMy husband is extremely unhappy with this new coffee pot. He has used Mr. Coffee brand coffee pots that would last for years but needed a new one that was programmable. The carafe design is horrible. Out of the package the coffee pot would leak so bad because of a bad seal that it looked like a waterfall. After 2 days I took the carafe back to the store which replaced it with one from the shelf. We have now had this for less than 3 months and tonight as I was setting the machine up the carafe ag...
From mrcoffee.com
I am so sorry that your FTX45 did not meet your expectations. I understand that this is upsetting, and I want to help better your experience with Mr. ...
Beautiful look but will not work within 6 months
Would Not RecommendFrom mrcoffee.com
We thank you for bringing this issue to our attention. Please give us the opportunity to ensure that you're completely satisfied with your FTX49. Give...
Stopped working in 2 months
Would Not RecommendI had a 12 cup replaced because it was not working after four months and the new replacement stopped working in less than two months.
From mrcoffee.com
Oh no! Please give us the opportunity to ensure that you're completely satisfied with your brewer. Give us a call at 1-800-672-6333. For your convenie...
My kids got it for me!
Would RecommendMy son and his family got me my Mr. Coffee maker for Christmas years ago and when I realized there was a crack in the decanter, I ordered two more. when the decanters came, the coffee maker wouldn't start. So, I ordered a new one and it is the same as the one my son and family got me, so I am extremely happy with my order and ordering, from mrcoffee.com. No regrets at all! Thank you!
From mrcoffee.com
Disappointing Product
Would Not RecommendThis coffee maker worked for two weeks then quit. I threw it away. I am really dissatisfied with Mr. Coffee products.
From mrcoffee.com
We would love the opportunity to restore your faith in our products. Please give us a call at 1-800-672-633, so that we can learn more about what happ...
Poor design - very disappointed
Would Not RecommendI have been using Mr Coffee machines for many, many years and typically my only mild disappointment is how quickly they die with daily use. I have always been happy with the overall design which is why I kept buying them. This is the first conical pot design I have purchased and I only bought this because the store in which I purchased it did not have the more traditional straight up and down carafe model available and I needed a coffee maker now. Also, I thought it looked "cool" and more modern...
From mrcoffee.com
Thank you so much for your feedback. We want to assure you that we do appreciate your input, suggestions, and criticisms. Your opinions are helpful to...
Disappointed
Would Not RecommendIt is not easy to pour the water in the reservoir, and the carafe does not completely empty when the coffee is finished. When you wash it, a small amount of water is trapped in the neck when you turn it upside down. I don't like the idea that I have to buy water filters for the unit. This was a gift and I would not have picked this machine if I had a choice.
From mrcoffee.com
We strive to be the best, and we look to our consumers' input to continue improving our products. We would like to resolve this for you and invite you...
Emily6377, we would like to hear more about this and encourage you to give us a call at 1-800-672-6333. For your convenience, we are available to assi...
Decanter leaked from day one
Would Not RecommendStraight from the box the decanter leaked around the base of the black top and the glass body, and only gets worse. No amount of adjustment to tempature, poor speed, or angle has helped. I have to pour over my sink to avoid making a mess. It was a gift so I can't return it or use the warranty as I have no recipt. Makes great coffee, love it besides this huge annoyance.
From mrcoffee.com
We want to help clear this up for you and get you back up and running with your coffee maker. Please contact our Customer Service Team via our Live Ch...
Coffee doesn't come out hot
Would Not RecommendCoffee comes out cold and takes a while to heat up. If you add too much coffee like for 12 cups, they over flow into the carafe
From mrcoffee.com
Please give us the opportunity to ensure that you're completely satisfied with your coffee maker. We encourage you to give us a call at 1-800-672-6333...
Heating element seems to be melting
Would Not RecommendWe've had it for about 2 years I think - seemed to be working fine but it's been smelling like it's burning plastic the last two times i used it. The heating element has sections of it flaking off. I will be replacing it - disappointed it fell apart this way in a relatively short time.
From mrcoffee.com
Great Working
Would RecommendI bought this several Years ago & never had a Problem, till I broke the Glass Pot. This Coffe Maker has served me for many Years & as I said never had a Problem. I like it. I'm looking to replace the Glass Pot, so I can use it again & found out this is a little Problem to d, to find a Glass pot.
From mrcoffee.com
worked for 10 days!!!!!
Would Not RecommendWorked great for the 10 days, then this morning just stopped. Lights all work, clock is working, but nothing happens when the brew switch is pressed except that it lights up. The machine does not warm up either. Had a Mr Coffee machine for 10 years and loved it. I am extremely disappointed that the quality of the product has deteriorated. Will say my son bought a $200 Mr. Coffee and he is happy with it. However, one should not have to buy a $200 machine in order for it to work satisfactorily or ...
From mrcoffee.com
We have high expectations for our products here at Mr. Coffee, and we would like the opportunity to change your experience with this coffee maker. Ple...
Mr Coffee Quit . . . only lasted 2 1/2 years
Would Not RecommendI bought this Mr Coffee machine at Best Buy for Fifty Dollars two and 1/2 years ago. I have to admit, I loved it's design and appearance. I used it every day, but yesterday it just quit. Didn't come on and didn't make me any coffee. Now I think it's just a poorly constructed, not durable addition to our Landfills. It seems to me, Sunbeam has created a non-serviceable, environmentally unsound device. That's the problem with this kind of product.
From mrcoffee.com
We're sorry for the trouble you've experienced with your coffee maker, and would like to do what we can to help. Please give us a call at (800) 672-63...
Like the thermal carafe
Would RecommendI bought this for my daughter. This is the second one that I have given her. She love all the features on this Mr Coffee. So when she said her Mr Coffee was starting to slow down knew after 2 years time for a new one.
From mrcoffee.com
Much improved coffeemaker
Would RecommendLove the cofffeemaker,better design,nice feature,No Drip,No Mess,can pour a quick cup when brewing...burner plate stays clean,Great!
From mrcoffee.com
Purchased 2- both broke!
Would Not RecommendWe bought this coffee maker last June. It worked great for about 6 weeks, then it stopped. It wouldn't even turn on. We were able to exchange it for a new one, same model. This one lasted about 6 months; did great, then stopped working. All past coffee makers have lasted for years. Not sure why, but this model isn't cutting it. We'll be buying a new brand tonight!
From mrcoffee.com
Please give us the opportunity to turn your experience around with this coffee maker. We encourage you to give us a call at 1-800-672-6333 between the...
Reliable....not so much
Received this beautiful looking coffee maker as a gift December 2015...worked wonderfully for exactly 25 days...then nothing....no brewing....no flashing lights...nothing....hard to look a gift horse in the mouth (old proverb) when being used to an eye opening cup of joe in the morning. Now have to make a trip to the land of tank tops and house slippers for options...B&D or HB ???
From mrcoffee.com
Please give us the opportunity to ensure that you're completely satisfied with your coffee maker. We invite you to reach out to our Customer Care Team...
Pooling water
Would Not RecommendI bought this for a Christmas gift for my husband. I spent $60 on this and have been very dissatisfied. The condensation builds as the coffee brews and spills out of the back of the coffee maker. This has created puddles on my wood counter and I'm now left with water marks. I would not recommend this coffee maker.
From mrcoffee.com
Please give us the opportunity to change your experience and ensure that you're completely satisfied with your coffee maker. We invite you to give us ...
Carafe design is awful.
Would Not RecommendCoffee maker is good in most respects, but the carafe design is terrible. Every time you poor a cup of coffee, the plastic ring around the top traps liquid and so when you stop pouring, it spews out about 1/8 cup of coffee onto the counter or table. Neither my wife nor I can make a clean pour. Never had problems with other drip coffee machine. It was a gift, so I can't return it.
From mrcoffee.com
We would like to resolve this issue for you. Please reach out to our Customer Care Team at (800) 672-6333, so that our coffee specialists can get you ...

We certainly do not want you to have a leaking carafe on your hands. Please give us a call so that we can make things right. We can be reached at 800-...