Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews. Some customers are satisfied with its performance, features, and value, citing good taste, programmable functionality, and attractive design. However, many report issues with the product's durability and reliability, including problems such as leaking, incomplete brewing, malfunctioning warming plate, and poor build quality. Several customers had to replace the coffee maker multiple times due to these problems. The high rate of product failures is a significant concern for prospective buyers.
Customer review summary generated by AI, including incentivized reviews.Quit working after 1 pot
Would Not RecommendI ran a pot of water through the system per the instructions, but it only brewed ½ pot and shut off. So I emptied the reservoir & started over. This time it brewed a full pot but steam was coming out (which fogged the clock) and sputtered water all over the counter. I unplugged the unit, let it cool completely and thought, "third time is a charm" and tried again. This time the coffee maker wouldn't work at all. The clock light came on, so I know it had power, but none of the lights on the ...
From mrcoffee.com
Stopped brewing midway
Would Not RecommendMy old Hamilton Beach finally died and I bought this coffee maker. After only a few uses it stopped brewing and nothing I did could make it start again. I purchased it due to the timer feature as we like to have coffee ready when we get up. I unplugged it several times, tried to brew again and nothing. Will be purchasing another brand today. Very disappointed.
From mrcoffee.com
That sure is disappointing and we want to get this resolve by personally assisting you over the phone. Please give us a call at 1-800-672-6333. For yo...
Great coffee maker
Would RecommendI love mine but now I need a new one. Mine just started to leak everywhere.
From mrcoffee.com
Excellent Coffee Maker
Would RecommendThis is our sixth Mr Coffee maker, from Horse Trailers to homes we have been delighted with all our purchases.Reading some of the negative reviews leads me to believe that some buyers are limited in intelligence of course if the machine breaks no problem otherwise these coffee machines are first class in performance and price.
From mrcoffee.com
PERFECT FOR ME
Would RecommendI bought this a month ago and am so happy with this product. I wanted white to match my kitchen and like the brew strength option.
From mrcoffee.com
Done with this coffee maker
Would Not RecommendWanted white coffee maker like our old Mr Coffee with strong brew feature. This was not white but pinkish, top heavy, and made toxic tasting coffee even after cleaning and making several times. Also don't need clock but wasn't lit up anyway. It opened only from the right which is the wrong side for our kitchen layout. it cost the same as the coffee pot to ship back. Don;t know what we will find now. Very disappointing.
From mrcoffee.com
I see where you're coming from, and I would like for one of our Mr. Coffee specialist to speak with you in regards to solving this issue. Give us a ca...
brews fsst
Would Not RecommendBought 1 month ago. Needed white coffee maker. Brew basket has to align perfectly. To many moving parts for a machine. Always bought Mr. Coffee brands but my old machine by them broke. I wouldn't buy this again. Cannot turn off beeping when brew complete. No self clean. Bulky machine. Glass thermos thin. Does the job but is a cheap model of their brands. Price is good but I'm going to look for another machine. More modern and more stylish.
From mrcoffee.com
Thanks so much for your feedback. I would like for you to give us a call so that we can find another option for you. We strive to develop product for ...
Disappointed!
Would Not RecommendI bought this yesterday. Two out of 4 pots have been a disaster. If you do not place the basket PERFECTLY in place ( which you cannot be sure until it starts to brew) the coffee does not drip into the carafe. It just stays in the basket until it is full, and then there is water and coffee grounds flowing all over the place!
From mrcoffee.com
We understand how this can be upsetting and would like to get this resolved for you. We encourage you to give us a call at 800-672-6333. We are here f...
The quality and features are great!
Would RecommendI really like the style and features of this model. It looks great in my kitchen and the programmable feature has my coffee ready when I get up in the morning! It is also easy to program and use. I would buy this again!
From mrcoffee.com
good coffee for a while
Would Not RecommendI bought this Nov 2014. I do not use it daily, mostly weekends and holidays. so here it is, May 2016. I travel a lot and was told it has been down for a month. I being somewhat experienced in such things inspected the thermal limiters in series to the heating element expecting one or both to be open in the circuit, I was wrong. measured about 26M ohms across the heating element. pretty major part to be burned out after such short use.
From mrcoffee.com
We understand your concerns and would like the opportunity to restore your faith in our products. We encourage you to give us a call at 1-800-672-6333...
buyer beware, color is not white, it is cream.
Would Not RecommendEvery appliance in my kitchen both large and small are bright white. This coffee maker although listed as white (the picture on the website, and the box is bright white), it is however in fact cream or light almond colored, so it looks completely out of place in my kitchen.
From mrcoffee.com
Thank you so much for bringing this to our attention. We would like for you to give us a call so that we can get a little bit more information about t...
Brews the best coffee
Would RecommendShould have replaced my very old Mr. coffee sooner. I especially like the feature to make the coffee stronger.
From mrcoffee.com
Less than I expected from MR. COFFEE
Would RecommendI bought 12 cup red model and it quit brewing after 3 months. I called customer service and they were GREAT! No questions asked they sent me a different new model in 4 to 5 days. Now days, customer service after the purchase is very important to me. Thank you MR. COFFEE! Keep up the good work and great customer service. Mike
From mrcoffee.com
Thank you so much for your feed back and you are quite welcome! We strive to offer the best possible service to consumers. It is gratifying to receiv...
Great So Far
Would RecommendWorks fine. I like the automatic 2-hour turn-off of the keep-it-hot feature. I do agree with another reviewer who said the space to pour the water in is a little small- takes getting used to. My last Mr. Coffee lasted 10 years- hope this one does as well. I was not as happy with delivery time- took 8 days despite the rather high $8.50 delivery charge. Lots of other on-line retailers give you a free delivery option that can take that long but if you pay a delivery charge it's much quicker. Having...
From mrcoffee.com
Looks great but DEAD
Would RecommendAfter six months it gave up the ghost and just lights up the kitchen in pretty blue and green lights. No coffee to wake up to and prepare for driving 58 elementary school kids to school in 2 hrs.
From mrcoffee.com
We're sorry that this has happened, and can certainly fix this for you. Please give us a call at 1-800-672-6333 between the hours of 9am and 6pm Easte...
Not working after one month
Would Not RecommendGit this a month ago. It was a great coffee maker. Stopped working after one month. Upset with this.
From mrcoffee.com
We can definitely see where you're coming from, and we want to do what we can to make this right. Please reach out to our Customer Care Team via our L...
Love the features
Would RecommendAm very satisfied with my new Mr. Coffee Coffeemaker. If it lasts has long as the one I had before (had it for 20 years and it was still working until Hurricane Katrina) I will be more than happy.
From mrcoffee.com
looks good. works. not so well after a month or .
Would Not RecommendI bought this a month and a half ago. Was working good for the first month. Now. I'll wake up and there will be no coffee one day, the next day set it up and will brew half a pot, then next day a whole pot. It gets tiring wondering if I'm gonna wake up for my daily coffee and asking. Will it be done today.
From mrcoffee.com
We have high expectations for our coffee makers here at Mr. Coffee, and would like the opportunity to change your experience with this brewer. Please ...
Disappoining
Would Not RecommendAfter owning a Cuisinart, this is not a good replacement. You get what you pay for but this coffee maker does not compare and will not last in my opinion.
From mrcoffee.com
We appreciate your feedback, and would like the opportunity to change your experience with this coffee maker. Please reach out to our Customer Care Te...
Not worth the money
Would Not RecommendI bought this coffee pot for the strong brew feature and I loved it until it quit working in under 6 months.
From mrcoffee.com
We would like the opportunity to restore the love you had for your coffee maker and encourage you to give us a call at 1-800-672-6333. Our coffee spec...

We want to help clear this up for you and get you back up and running with you SJX series coffeemaker. We encourage you to contact our customer care t...