
Ratings & Reviews for Moen Essie Spot Resist Stainless Single Handle Deck-mount Touchless Pull-down Kitchen Faucet with Sprayer (Includes Soap Dispenser)
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Moen Essie Touchless kitchen faucet has a mixed reception. Many users appreciate the sleek design, easy installation, and convenient touchless feature, finding the motion sensor function helpful for keeping hands clean while cooking. However, a significant number of customers have experienced issues, such as the faucet randomly turning on and off, failing to shut off completely, and requiring frequent battery replacements. Some also note that the faucet does not work manually if the motion sensor fails, which can be problematic. While some are satisfied with the product's performance, others have encountered reliability problems that impact their overall satisfaction.
Customer review summary generated by AI, including incentivized reviews.Like the wave motion
Would RecommendI have had this faucet for 5 months and having issues with the hot water flow, very slow now.
From moen.com
Easy to install with only basic hand tools
Would RecommendThis was purchased to replace an other Moen touch on / off faucet that installed in 2008. I used it for about 14 years when it started to leak around the base, I could not get repair parts for it. I'm installing Moen bathroom and tub faucets in two bathrooms next week. While I'm happy with Moen products I have a question for Moen; how do I "But it For Looks, Buy it For Life" if I can't get parts.
From moen.com
Awesome!
Would RecommendMy husband purchased this amazing faucet and I love the no touch feature.
From moen.com
So far, so good
Would RecommendLove the appearance and functionality. However it drips a bit when turned off.
From moen.com
Very functional
Would RecommendWe love the no touch feature. Easy to use and it needs a little more power
From moen.com
Pull-Down Touchless Kitchen Faucet
Would Recommend87014EWSRS-Essie Pull-Down Touchless Kitchen Faucet with MotionSense Wave in Spot Resist Stainless Steel. just bought this on 10/18/2022 and just got it installed on 10/24/2022, so far we are in love with it. nice design.
From moen.com
Easy installation
Would RecommendJust installed today. So far so good. One small feature would be great is to be able to adjust water flow when touchless feature being used. The flow is automatically on full.
From moen.com
Easy Installation
Would RecommendI bought the Moen Essie in June of this year, but was unable to install until my kitchen was remodeled. The installation was simple easy to follow directions, works as designed and my wife is thrilled.
From moen.com
Great faucet with great function.
Would RecommendWe are really happy with the quality and look of this faucet the sensor on the side is much better than the sensor on the front like my daughters faucet
From moen.com
good deal for the money
Would RecommendIt's been several months: -every faucet in the house is Moen! * it cleans up well *spray is ok * an appealing look that function well
From moen.com
Major Flaw
Would Not RecommendThe lovely touchless retractable faucet was a wonderful addition to my kitchen for about six months after installation. Then, the water would not shut off. After trying all logical measures I called on my plumber. It was fixed. Then, the water came on by itself and would not shut off. I had to call someone again. (I am physically disabled) Four other times this occurred. Now the water is shut off whenever I am away. It will be replaced soon.
From moen.com
Smooth!
Would RecommendEasy to install, perfect size and features! I should had done this sooner!
From moen.com
Great faucet!
Would RecommendI love the wave feature! You can easily turn the faucet on when your hands are messy without making a mess of the faucet!
From moen.com
Great presentation and finish
Would RecommendI think that I did a great buy and I plan to buy another for my bathroom
From moen.com
3rd try was the charm
Would RecommendI bought this faucet based on how it looks. The first one we installed, the sensor did not work. I took it back and got a replacement. The sensor on the replacement did not work. We called Moen and they sent us a replacement which did work.
From moen.com
Brought 4 months back it stopped working
Would Not Recommend[Employee of moen] I bought 4 months back now it stopped working niether senor nor manual operation works. I tried changing batteries and disconnecting power chord and data link cable. I need a new control box probably
From moen.com
Hello Subodh and thank you for the feedback you posted on the Moen website. We are sorry to hear of experience with your Moen Essie Spot Resist Stain...
Terrible design
Would Not RecommendWow, Im a plumber and bought this for our house in Costa Rica, Did not realize this was only batterie operated, once the batteries run out, the faucet will not work without them. I get the sensor needs batteries but why could you not have a feature to bypass the batteries or sensor. Im going to replace it with a Grohe or some god old fashion faucet. DO NOT BUY
From moen.com
Hello Gagne and thank you for the feedback you posted on the Moen website. We are sorry to hear that you did not realize that the Moen Essie pull-dow...
Flawed Design
Would Not RecommendA year after install no water would come out at all, even after the batteries were replaced and the reset instructions followed. NO WATER at all would come out -- even manually. The design is flawed. They will replace the parts under warranty, but then you will need to pay to have someone fix it if you can't do it yourself. Then what??? A year from now you can pay a plumber again to come out and fix it when it breaks again. Why would I keep this or buy another Moen ever?
From moen.com
Hello SSA123 and thank you for the feedback you posted on the Moen website. We are very sorry to hear of the difficulty you are experiencing with you...
Poor quality. Poor temperature control
Would Not RecommendBought this faucet since my last moen leaked. The washer btwn the faucet and granite is very cheap and leaks. Granite is always wet thanks to the poor design of the wave control on the side. But the biggest problem in the temperature control. Every time the water is turned on it is at a different temperature when the hand control is in the same position. This has caused many occasions when the handle is in a middle position and it’s waved on and temp is never the same. Can be extremely hot when ...
From moen.com
Hello Rob6135 and thank you for the feedback you posted on the Moen website. We would be happy to assist with the Moen Essie Spot Resist Stainless One...
Not worth the cost
Very dissatisfied with the overall product. Design is pretty.
From moen.com
Hello Richard and thank you for your feedback posted on Moen’s website regarding your Moen Essie Chrome One-Handle Pulldown Kitchen Faucet model 87014...
Hello Omel and thank you for the feedback you posted on the Moen website. We are sorry to hear of the difficulty you experienced with your Moen Essie...