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Essie Spot Resist Stainless Single Handle Deck-mount Touchless Pull-down Kitchen Faucet with Sprayer (Includes Soap Dispenser)

Ratings & Reviews for Moen Essie Spot Resist Stainless Single Handle Deck-mount Touchless Pull-down Kitchen Faucet with Sprayer (Includes Soap Dispenser)

4.4
520
Review
 4.4 out of 5
520 Reviews


87% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Moen Essie Touchless kitchen faucet has a mixed reception. Many users appreciate the sleek design, easy installation, and convenient touchless feature, finding the motion sensor function helpful for keeping hands clean while cooking. However, a significant number of customers have experienced issues, such as the faucet randomly turning on and off, failing to shut off completely, and requiring frequent battery replacements. Some also note that the faucet does not work manually if the motion sensor fails, which can be problematic. While some are satisfied with the product's performance, others have encountered reliability problems that impact their overall satisfaction.

Customer review summary generated by AI, including incentivized reviews.
520 Customer Reviews

Great customer service

Would Recommend

Moen stood by their warranty and shipped in less than 24 hours , 4 states away....thanks so very much!!

December 20, 2020

From moen.com

Easy to use and it is very well made

Would Recommend

Bought to replace another version of touch less that did not last very long.

December 20, 2020

From moen.com

Good Product

Would Recommend

I just purchased and installed the Moen 87014EWSRS Touchless faucet. Installation was easy and instructions were pretty clear. The reason for the 4 star review instead of 5 is the flow rate. I have great pressure to the faucet however these reduced flow fixtures do not allow the water pressure to be as much as I would like. Other than that product is working great.

December 15, 2020

From moen.com

touch free kitchen faucet

Would Recommend

Love the design with the censor on the left and regular faucet handle on right. Eliminating the front censor allows you to choose how to turn on your faucet.

December 11, 2020

From moen.com

Great faucet but I am still getting use to it's el

Would Recommend

Great product! I am son of a plumber and have been using your products for over 50 years.

December 11, 2020

From moen.com

Average

Would Not Recommend

Comparing to my prior touchless faucet, this one not as accurate regarding temp and use of sensor.

December 10, 2020

From moen.com

Response from Moen Consumer Services

Hello Lord Montana and thank you for the feedback you posted on the Moen website regarding the Moen Essie Pull-Down Touchless Kitchen Faucet with Moti...

Moen Consumer ServicesDecember 16, 2020

not convenient to use and poor sesor placement

Would Not Recommend

I purchased the faucet with high expectations that it would be convenient to use without touching it. The sensor is on the side and does not have enough range to sense unless you are right on it. Frequently you have to wave multiple times to make it work.

December 10, 2020

From moen.com

Response from Moen Consumer Services

Hello Kneureug and thank you for the feedback you posted on the Moen website. We are pleased to see that you contacted our Consumer Service Center to ...

Moen Consumer ServicesDecember 17, 2020

Looks good

Would Recommend

The water flow is hard to get used to compared to an old faucet but the sensor option we have makes this model very appealing

December 10, 2020

From moen.com

Decent faucet

Would Not Recommend

It is reasonably simple to install. I think the base for the 3 hole conversion is flimsy and will likely leak. A small o-ring and a hollow base seems to be a poor engineering decision.

December 7, 2020

From moen.com

Response from Moen Consumer Services

Hello DonM and thank you for your interest and support of Moen products! Your Moen Essie MotionSense Wave kitchen faucet has been thoughtfully designe...

Moen Consumer ServicesJune 30, 2021

I love it nice and convinent

Would Recommend

Great product and it is very continent and easy to change the batteries and also used the vedio help tape

December 4, 2020

From moen.com

LOVE THE MOTION SENSER

Would Recommend

I BOUGHT THIS A COUPLE DAYS AGO. SO EASY TO WORK AND LOVE THE PRESSURE AND THE SPRAY.

December 4, 2020

From moen.com

Works greaet, easy install

Would Recommend

The directions for install are very clear - I also watched the Moen video. Went fast once I removed my old Moen faucet (I wish there would have been a video on how to uninstall that but found some guy in Louisianna that posted a video). Faucet is so fun to use and easy. The sprayer is very powerful.

December 2, 2020

From moen.com

Good looking modern style,

Would Recommend

Product is good looking and durable. Was easy to install for a do it your self installation, Instructions were easy to follow and I has no issues installing the new kitchen faucet. works well with the automatic on/off feature.

December 1, 2020

From moen.com

Love the motion sense

Would Recommend

Bought this last week and we found it to be everything we hoped for.

December 1, 2020

From moen.com

Unreliable

Would Not Recommend

I bought this a month ago and now it’s not working

November 27, 2020

From moen.com

Response from Moen Consumer Services

Hello Marty and thank you for the feedback you posted on the Moen website. We apologize for any inconvenience you have experienced due to your Moen Es...

Moen Consumer ServicesDecember 6, 2020

Disappointing

Would Not Recommend

Install was easy, straightforward. The flow at the full hot position is a little more than a trickle, mid-position flows at 1.1 gpm. performed the troubleshooting steps outlined on Moen's wed site - No impact. Called customer service and was prompted to 'push x" to schedule a return call, so I did. Was electronically informed that my call back was scheduled for Tuesday December 1st Are you kidding me? I get it, Covid, Thanksgiving week but 6 days?

November 26, 2020

From moen.com

Response from Moen Consumer Services

Hello Mark 1664 and thank you for the feedback you posted on the Moen website. We apologize for any inconvenience you have experienced due to your Moe...

Moen Consumer ServicesNovember 29, 2020

Sink Faucet

Would Recommend

Faucet moves easy from left to right. Automatic feature is great especially when hands are greasy.

November 25, 2020

From moen.com

Love auto off and on

So far I am happy with the product. And love the look of it.

November 22, 2020

From moen.com

Great when it works. Very battery hungry.

Would Not Recommend

We've had this installed for about 1 year. The kids love it. The wife likes it as well. It's very handy when your hands are dirty. I have to change the batteries about every 6 months. After the last battery change, the water wouldn't turn off. I removed the batteries, closed the shut-off valve, then turned it back on and replaced the batteries. It works now. Now I just need to wait to hear back from customer service to get the solenoid controller replaced or whatever is needed to get it fixed.

November 15, 2020

From moen.com

Performs and looks good. Easy to install.

Would Recommend

Different and much better than traditional non-electronic faucets. Can be operated hands-free or by the handle. It was surprisingly easy to install without any problems. Appearance is modern and sleek.

November 14, 2020

From moen.com