
Ratings & Reviews for Moen Essie Spot Resist Stainless Single Handle Deck-mount Touchless Pull-down Kitchen Faucet with Sprayer (Includes Soap Dispenser)
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Moen Essie Touchless kitchen faucet has a mixed reception. Many users appreciate the sleek design, easy installation, and convenient touchless feature, finding the motion sensor function helpful for keeping hands clean while cooking. However, a significant number of customers have experienced issues, such as the faucet randomly turning on and off, failing to shut off completely, and requiring frequent battery replacements. Some also note that the faucet does not work manually if the motion sensor fails, which can be problematic. While some are satisfied with the product's performance, others have encountered reliability problems that impact their overall satisfaction.
Customer review summary generated by AI, including incentivized reviews.Great customer service
Would RecommendMoen stood by their warranty and shipped in less than 24 hours , 4 states away....thanks so very much!!
From moen.com
Easy to use and it is very well made
Would RecommendBought to replace another version of touch less that did not last very long.
From moen.com
Good Product
Would RecommendI just purchased and installed the Moen 87014EWSRS Touchless faucet. Installation was easy and instructions were pretty clear. The reason for the 4 star review instead of 5 is the flow rate. I have great pressure to the faucet however these reduced flow fixtures do not allow the water pressure to be as much as I would like. Other than that product is working great.
From moen.com
touch free kitchen faucet
Would RecommendLove the design with the censor on the left and regular faucet handle on right. Eliminating the front censor allows you to choose how to turn on your faucet.
From moen.com
Great faucet but I am still getting use to it's el
Would RecommendGreat product! I am son of a plumber and have been using your products for over 50 years.
From moen.com
Average
Would Not RecommendComparing to my prior touchless faucet, this one not as accurate regarding temp and use of sensor.
From moen.com
not convenient to use and poor sesor placement
Would Not RecommendI purchased the faucet with high expectations that it would be convenient to use without touching it. The sensor is on the side and does not have enough range to sense unless you are right on it. Frequently you have to wave multiple times to make it work.
From moen.com
Hello Kneureug and thank you for the feedback you posted on the Moen website. We are pleased to see that you contacted our Consumer Service Center to ...
Looks good
Would RecommendThe water flow is hard to get used to compared to an old faucet but the sensor option we have makes this model very appealing
From moen.com
Decent faucet
Would Not RecommendIt is reasonably simple to install. I think the base for the 3 hole conversion is flimsy and will likely leak. A small o-ring and a hollow base seems to be a poor engineering decision.
From moen.com
Hello DonM and thank you for your interest and support of Moen products! Your Moen Essie MotionSense Wave kitchen faucet has been thoughtfully designe...
I love it nice and convinent
Would RecommendGreat product and it is very continent and easy to change the batteries and also used the vedio help tape
From moen.com
LOVE THE MOTION SENSER
Would RecommendI BOUGHT THIS A COUPLE DAYS AGO. SO EASY TO WORK AND LOVE THE PRESSURE AND THE SPRAY.
From moen.com
Works greaet, easy install
Would RecommendThe directions for install are very clear - I also watched the Moen video. Went fast once I removed my old Moen faucet (I wish there would have been a video on how to uninstall that but found some guy in Louisianna that posted a video). Faucet is so fun to use and easy. The sprayer is very powerful.
From moen.com
Good looking modern style,
Would RecommendProduct is good looking and durable. Was easy to install for a do it your self installation, Instructions were easy to follow and I has no issues installing the new kitchen faucet. works well with the automatic on/off feature.
From moen.com
Love the motion sense
Would RecommendBought this last week and we found it to be everything we hoped for.
From moen.com
Unreliable
Would Not RecommendI bought this a month ago and now it’s not working
From moen.com
Hello Marty and thank you for the feedback you posted on the Moen website. We apologize for any inconvenience you have experienced due to your Moen Es...
Disappointing
Would Not RecommendInstall was easy, straightforward. The flow at the full hot position is a little more than a trickle, mid-position flows at 1.1 gpm. performed the troubleshooting steps outlined on Moen's wed site - No impact. Called customer service and was prompted to 'push x" to schedule a return call, so I did. Was electronically informed that my call back was scheduled for Tuesday December 1st Are you kidding me? I get it, Covid, Thanksgiving week but 6 days?
From moen.com
Hello Mark 1664 and thank you for the feedback you posted on the Moen website. We apologize for any inconvenience you have experienced due to your Moe...
Sink Faucet
Would RecommendFaucet moves easy from left to right. Automatic feature is great especially when hands are greasy.
From moen.com
Love auto off and on
So far I am happy with the product. And love the look of it.
From moen.com
Great when it works. Very battery hungry.
Would Not RecommendWe've had this installed for about 1 year. The kids love it. The wife likes it as well. It's very handy when your hands are dirty. I have to change the batteries about every 6 months. After the last battery change, the water wouldn't turn off. I removed the batteries, closed the shut-off valve, then turned it back on and replaced the batteries. It works now. Now I just need to wait to hear back from customer service to get the solenoid controller replaced or whatever is needed to get it fixed.
From moen.com
Performs and looks good. Easy to install.
Would RecommendDifferent and much better than traditional non-electronic faucets. Can be operated hands-free or by the handle. It was surprisingly easy to install without any problems. Appearance is modern and sleek.
From moen.com
Hello Lord Montana and thank you for the feedback you posted on the Moen website regarding the Moen Essie Pull-Down Touchless Kitchen Faucet with Moti...