
Ratings & Reviews for Maytag Pet Pro High Efficiency Stackable Large ( 5-cu ft ) Front Load Washer ( White )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers are divided on this washer and dryer set. Many praise the pet hair removal, noting clothes come out noticeably cleaner and odor-free, and highlight the steam refresh cycle and Wi-Fi app features as convenient upgrades. However, a substantial portion report serious mechanical failures including door lock malfunctions, pump filter clogs, and persistent airflow errors requiring multiple repairs. Several customers express frustration with warranty denials and unresponsive support. While pet owners appreciate the cleaning performance, reliability concerns and service issues deter many from recommending the set.
Customer review summary generated by AI, including incentivized reviews.Worst Maytag Washer!! Total disappointment!!
Would Not RecommendBought both washer and dryer PetPro thinking that Maytag was a good, reliable brand Nov 2024 and 4 months later, the drain pump needed to be replaced. Following 3 months later, it had the f9e1 error so had to call the service tech to fix it. A month later, the error pop up again and had to call service tech again. We are so tired of dealing with it and Maytag needs to replace the washer.
From Pet Pro High Efficiency Stackable Large ( 5-cu ft ) Midnight Steel ( Front Load Washer )
Washer
Would Not RecommendThe associate told us we were purchasing an all in one washer and dryer but this was just a washer.
From Pet Pro High Efficiency Stackable Large ( 5-cu ft ) Midnight Steel ( Front Load Washer ) Verified Purchaser
Hi there! We're genuinely sorry to hear about the experience you had with Lowe's. While our reviews focus on the product itself, we absolutel...

Love them
Would RecommendThe are beautiful and work smooth
From Pet Pro High Efficiency Stackable Large ( 5-cu ft ) Midnight Steel ( Front Load Washer ) Verified Purchaser
If I could give 0 stars, I would.
Would Not RecommendThis machine was delivered in Oct 29th. We have yet to be able to use this machine. We have had 6 parts replaced and are awaiting our 7th. I have taken so much time out of my work day to place claims and be available at my house so we can have our machine looked at and then again to replace a part. They will not replace this lemon of a machine.
From Pet Pro High Efficiency Stackable Large ( 5-cu ft ) Midnight Steel ( Front Load Washer )
Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all our customers and would ...

2 thing to pay attention to it
Would Not Recommendworst app is not accurate with the time washer is done .and wont wash heavy clothes
From Pet Pro High Efficiency Stackable Large ( 5-cu ft ) Midnight Steel ( Front Load Washer )
We appreciate you bringing your experience to our attention. We understand that encountering a negative experience with your washer is frustrating. P...

washer
Would Recommendlove this machine so far clean well and love the pet pro
From Pet Pro High Efficiency Stackable Large ( 5-cu ft ) Midnight Steel ( Front Load Washer ) Verified Purchaser
Long wash time in PetPro cycle 2:06
Would RecommendLength of time for PetPro cycle 2:06. Did get a lot of dog hair off their coats and bedding after we vaccumed and brushed them off before putting in. Filter caught quite a bit. Not looking forward to this months water and eletric bills! Yikes! Good thing we only do them every few months or so!
From Pet Pro High Efficiency Stackable Large ( 5-cu ft ) Midnight Steel ( Front Load Washer ) Verified Purchaser
Not so Pet Pro
Would Not RecommendBought this set just for the "Pet Pro" feature and its a nightmare, the pet hair filter picks very little to no hair on every wash, wash cycles are extremely long, the clothes come out worse than before washing, I switched from a Maytag Commercial Technology XL top load set 2018 model and I completely regret it, I never had this hair issues with my old machines but wanted to try something new, so disappointed.
From Pet Pro High Efficiency Stackable Large ( 5-cu ft ) Midnight Steel ( Front Load Washer )
We appreciate you bringing your concern about your washer to our attention. Please find the following professional troubleshooting tips for optimal p...

Excellent purchase
Would Recommend[This review was collected as part of a promotion.] Love our new dryer! Efficient quite and cleans the pet hair off our clothes
From maytag.com
LOWE’S 3rd Party Delivery Company is the worst
Would Not RecommendI haven’t gotten to use my washer and dryer I originally purchased 2 months ago. Washer showed up damaged, next delivery got cancelled, 2nd washer showed up damaged. Then the delivery people who are supposed to install it, refused saying it didn’t fit in the room - WHERE I JUST REMOVED ANOTHER SET FROM. These 2 gentleman did now show up to work, they told me they did not know they were supposed to install anything, they were in a rush to get in and out of the door. It was January 1st maybe hung ...
From Pet Pro High Efficiency Stackable Large ( 5-cu ft ) Midnight Steel ( Front Load Washer ) Verified Purchaser
Hi there! We're genuinely sorry to hear about the experience you had with Lowe's. While our reviews focus on the product itself, we absolutel...

Nada
Would RecommendI love it !
From Pet Pro High Efficiency Stackable Large ( 5-cu ft ) Midnight Steel ( Front Load Washer ) Verified Purchaser
PLEASE JUST DONT
Would Not RecommendWe bought this Washer and Dryer and was so excited to get it plugged up and its been the worst mistake we have ever made. We switched from a Whirlpool old school to these and I'm so ready to go back. Does not get any hair off clothes and they look worst when coming out than they did going in. Will be contacting first thing Monday morning. These are the clothes right after a WASH.
From Pet Pro High Efficiency Stackable Large ( 5-cu ft ) Midnight Steel ( Front Load Washer )
We regret the concerns you are having with your Washer. If your clothes are not clean, please see the condensed troubleshooting tips below:

Buy your appliances from Bestbuy or ANYWHERE else
Would Not RecommendThe washer stopped working 2 weeks to the day I bought it, Lowe's wouldn't return the product since I "didn't buy it with a Lowe's card", and the manufacturer said they don't do returns and I'd have to contact Lowe's. They did tell me I should get the extended warranty for $20 a month because these things are heaps of junk.
From Pet Pro High Efficiency Stackable Large ( 5-cu ft ) Midnight Steel ( Front Load Washer ) Verified Purchaser
Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we...

Handles pets including horses!
Would RecommendThis is a great washer! It can handle the toughest jobs (like a muddy horse blanket) but also the delicates. It gets so much pet hair out that the dryer barely has any hair in the lint trap.
From Pet Pro High Efficiency Stackable Large ( 5-cu ft ) Midnight Steel ( Front Load Washer ) Verified Purchaser
Spin cycle no good
Would Not RecommendIt stays wet after you run a load and water gets on floor and doesn't spin out all water
From Pet Pro High Efficiency Stackable Large ( 5-cu ft ) Midnight Steel ( Front Load Washer ) Verified Purchaser
Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we...

Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all our customers and would ...