
Ratings & Reviews for MAAX NexTile 30-in L x 60-in W x 60-in H White 4 -Piece Direct to Stud Bathtub Surround
Ratings may include incentivized customer reviews.
What Customers Are Saying
The tub surround product has a mixed reception. Some customers found it easy to install, durable, and aesthetically pleasing with a useful shelf feature. However, many reported issues such as the surround being too narrow and cramped, poor fit and finish, and the product discoloring over time. Several reviewers strongly advised against purchasing due to deceptive marketing and a design flaw causing the side wall to angle inward. While some were satisfied, the negative reviews seem to outweigh the positive, suggesting this may not be the best choice for most buyers.
Customer review summary generated by AI, including incentivized reviews.Damaged Product
Would Not RecommendThis product was damaged and it was the same situation with an exact second purchase. The product was not safe securely wrapped inside of the packaging. I had to spend a lot of time at customer service and was not pleased with the response of the first manager. I had to also spend time returning the product twice. The customer service phone line representative was not helpful.
Verified Purchaser
Great product for remodeling!
Would RecommendI have installed 3 of these units. I like the rigidity of the direct to stud mount. The back wall angles in about 3' to create the space for the full length niche. It creates plenty of tub storage without having to add wire shelves or leave bottles on the edge of tub. you do lose a little bit of width in the space but I feel like it is well worth it. its a great innovative design for something different in the remodel category.
Often returned item for defects
Good concept poor quality control at manufacture had to return unable to install because of so many defects. Store said a lot of them get returned
Verified Purchaser
We’re sorry to hear about your experience with quality control issues that made installation impossible. We understand how frustrating it must have b...

Always someone aroun d to help. EZ
Ease of shopping in the store.
Verified Purchaser
Thank you for choosing MAAX!
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Chips
Would Not RecommendChipped really easily
Verified Purchaser
We’re sorry to hear about your experience with the tub chipping. Quality and durability are important, and this certainly doesn’t meet expectations. ...

Terrible design with angled wall
Would Not RecommendThis tub surround has an incredibly stupid design. With the long side wall angling in toward the long shelf you completely lose about three inches of valuable space while taking a shower and the sole benefit is having a long horizontal shelf for soap, shampoo and the like. With a customary surround all walls are 100 % vertical and you get the full amount of space and can simply have a set of shelves tucked in a corner out of the way. I’ve already bought this tub and surround and had it installed...
We sincerely appreciate your detailed feedback and understand your frustration with the design. The intention behind the angled wall and shelf is to ...

Anyone can do it
Would RecommendEasy assembling and well made
Verified Purchaser
We’re glad to hear that the product was easy to assemble and well made. Your satisfaction means a lot to us! Thank you for choosing Mansfield!

Just look into it more.
Would Not RecommendDo not like the way the shelf looks like it tips a little to the back wall. Saw this on the display at the store, but thought it was just put up quickly. I guess it’s so your hair products don’t slide off. Installed in a new build. Haven’t used it yet.
Verified Purchaser
Thank you for sharing your thoughts with us. We understand your concern about the shelf appearing to tip slightly toward the back wall. This tilt is ...

Looks like a good product, but I haven't installed
Would RecommendIt came with the instructions for the shower surround, not the tub surround I purchased. It was not easy to find correct instructions online.
Verified Purchaser
Thank you for sharing your experience with us. We are sorry to hear that all instructions were not included with your purchase, and that it wasn’t ea...

Don't Buy!!!
Would Not RecommendThis tub was purchased after we had had to do a whole redo for the interior of our home. We took accurate measurements and compared to the tub size and walls. When the tub came in and was ready to be installed, it did not fit. We had to cut out our walls to the studs to get this to fit. Not only that, the bathtub is a real downer. Although water doesn't stay sitting in the tub, the hard water we have here turns the tub an orangish color. I'm having to use CLR every other day to keep it loo...
Thank you for sharing your experience, and I’m truly sorry to hear about the issues you’ve encountered with the tub. It’s disappointing to learn that...

The tilelike look makes it look more expensive than the normal flat plain looking surround kits. The large shelf is cleaner looking and more useful than the smaller corner shelves of so many other models. It is a definite upgrade over my old unit.
Verified Purchaser
Thank you for your wonderful feedback! We’re delighted to hear that you’re pleased with the tile-like look of the surround kit and that it adds a mor...

I shower in this
Would RecommendIt’s so nice being surrounded by this surround shower
Verified Purchaser
We're so happy to hear that you love your bathtub surround! Your feedback means a lot to us, and we truly appreciate you choosing Mansfield. ...

Dont trust the reviews!
Would RecommendA lot of negative reviews on this, but we Love it! Its looks great & no chips or dents. Very Sturdy. My ONLY disappointment is that I wish it was deeper, but thats on me.
Verified Purchaser
We're happy to hear that you're pleased with your purchase. Your feedback means a lot to us, and we truly appreciate you choosing Mansfield. ...

Bird bath
bought this tub 9 months ago! immediately after installation I hated it. The surround is so tight that you snack your elbow on the wall as you try to bathe. I was scrubbing it the other day and noticed that the marks weren't coming off. upon further inspection I noticed that the tub is chipping. save your money unless you use this for kids only or dont care what the tub ends up looking like. Or use it outdoors as a bird bath.
We are very sorry to hear that you are not satisfied with the size of the unit you purchased. All dimensions are provided before purchase to ensure t...

It’s great to hear that after installing three of these units, you appreciate the rigidity of the direct-to-stud mount and the innovative full-length...