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TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( Graphite Steel )

Ratings & Reviews for LG TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( Graphite Steel )

4.5
544
Review
 4.5 out of 5
544 Reviews


87% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has a mixed performance, with some users appreciating its large capacity, efficient operation, and smart features, while others reporting issues like moldy smells, excessive wrinkles, water leaks, and malfunctions requiring repairs. The overall quality and reliability of the product seem inconsistent.

Customer review summary generated by AI, including incentivized reviews.
544 Customer Reviews

Thanks LG for a high end washer in a compact size!

Thanks so much LG for the WM5500HVA Washer and matching electric dryer in Graphite Steel! Most all high end washers are now 5.0 cu. ft or bigger. We do not have the depth to accommodate a washer that big, but still wanted all of the high end features of the large flagship washers. LG is the only manufacturer that has a high end 4.5 cu ft unit. This unit has it all! Shallow 30-1/4" depth to fit in tight spaces AI smart cycles and technology The LG app (never thought I would use it, but has been a...

April 23, 2026

From lg.com

Response from LG

Hello, Julie! We appreciate your fantastic review of your LG washer and matching electric dryer! It’s great to hear how perfectly this set fits your s...

LGApril 30, 2026

Terrible Experience for the Price

Total mechanical garbage, so freaking complicated, it broke in <3 months. Support is a challenge and hard to reach. I am miserable trying to use this washer and when it worked the results were mediocre at best. There shoudl be a LEMON LAW for these appliances......

February 6, 2026

From lg.com

Response from LG

Hi, Theresa. Thank you for sharing your experience with your LG washer. Your description of the mechanical issues, the short period of use, and how co...

LGFebruary 9, 2026

COMPANY HAS NO MORAL COMPASS

LG IS THE WORST COMPANY I HAVE EVER HAD THE MISFORTUNE OF DEALING WITH. MY RECOMMENDATION IS TO AVOID AT ANY COST.

January 22, 2026

From lg.com

Response from LG

Hi. Thank you for sharing your experience with your LG Washer. Your message clearly reflects how strongly you feel about the situation, and we appreci...

LGJanuary 25, 2026

Watch for dents

Would Recommend

I love the washer but there was a couple of little dents on the side of washer

January 13, 2026
Verified Purchaser
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LG5500 washer

Would Recommend

Just delivered today Has worked for two quick 15 min loads and one regular load so far. Delivery guys were really good. Delivering heavy appliances is such a hard job! Thank you!

January 7, 2026
Verified Purchaser
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Good value

Would Recommend

Highly rated on Consumer Reports. Caught it at Lowes during a good sale. Fits into small laundry room. So far, easy to use.

January 4, 2026
Verified Purchaser
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A great washer

Would Recommend

Very nice HE washer. Quiet, quick and uses very little water.

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Needed it and Lowes delivered.

Would Recommend

Good job,very happy

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Good but not great

Would Recommend

Nice washer with easy controls. Only 2 complaints. 1) Doesn’t have as big a capacity as we thought. 2) It makes more noise in the spin cycle than my old washer.

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Response from LG Digital Customer Care

Hi there, Jack Wagon. Thank you for sharing your experience with us. We understand your inquiry regarding the capacity and the noise levels during th...

LG Digital Customer CareFebruary 16, 2026

LG

Nice front loader

Would Recommend

I’m still learning the AI side of this washer but It cleans great on all cycles

October 30, 2025
Verified Purchaser
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Too early

Would Recommend

Same as the dryer. We just got it and we are so far very happy with it. Time will tell.

October 28, 2025
Verified Purchaser
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