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TWINWash Compatible 4.5-cu ft High Efficiency Stackable Front-Load Washer (White) ENERGY STAR

Ratings & Reviews for LG TWINWash Compatible 4.5-cu ft High Efficiency Stackable Front-Load Washer (White) ENERGY STAR

4.3
814
Review
 4.3 out of 5
814 Reviews


86% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has mixed reviews. Many customers are satisfied with its quiet operation, efficient water usage, and effective cleaning. They appreciate the large capacity and convenient features. However, some customers experienced issues with balance and vibration during the spin cycle, as well as concerns about water usage and cleaning performance for heavily soiled clothes. A number of reviewers also reported problems with the product's longevity, with some units failing within a few years of use.

Customer review summary generated by AI, including incentivized reviews.
814 Customer Reviews

Quiet and reliable, not toddler ready

Would Recommend

[This review was collected as part of a promotion.] I have had this washing machine for about two years. I liked that it would use less water and this is a brand I trust. In that time, I had a baby. The washer/dryer hookup in my apartment is in the kitchen, stackable setup, so the child lock feature seemed ideal. It is worthless. Why have a child lock that doesn't effect the power button? The child walks up, realizes that only one button works, and thereafter only wants to press that button, le...

August 19, 2019

From lg.com

Siple easy features to work with

[This review was collected as part of a promotion.] Bought one year . working good . very silent, and sooth working.

June 22, 2019

From lg.com

The decals on the control panel rub off

Would Not Recommend

The printed decals on the control panel rub off eventually and make the machine virtually inoperable. Called into LG and they claimed they could not do anything about it. I am sure I am not the only customer who has had this particular problem with the printed decals. Obviously the ink or the process they use to install the decals are defective. I've purchased other name brand washing machines in the past and have never had any problems with decals or the system itself. I should have purchased s...

May 29, 2019

From lg.com

Response from Customer Service

That's not good! We're sorry to see that you've run into these issues with the writing on your washing machine. We'll need to gather some additional d...

Customer ServiceMay 29, 2019

Would Not Recommend

I bought this washer in Sept 2018, after about 19 months (warranty 1 year) the washer started making pounding when in the spin cycle. Have now found out the machine was lacking washers to properly hold the lower weight on the machine therefore the screws snapped off (see photos). Trying to get it repaired through LG with representatives in the Philippines has been a very frustrating experience. I would not purchase this front loading washing machine.

May 28, 2019

From lg.com

Response from Customer Service

That's not good! We're sorry to see that you've run into these issues with your washing machine. We'll need to gather some additional details from you...

Customer ServiceMay 28, 2019

Quite

Would Recommend

[This review was collected as part of a promotion.] My whole team loves s it. Sleep soundly while LG do the laundry.

May 6, 2019

From lg.com

Spin Cycle does not work and it's just 2 years old

Would Not Recommend

[This review was collected as part of a promotion.] I bought this machine just two years ago and it already needs a major repair. The only problem is, I've had three people come to service this machine -- paying each $100+ for the service call and they can't find anything wrong. It can only spin if there are 5 or less articles of clothes in it. Don't waste your money!!!! Last LG product I will buy.

April 29, 2019

From lg.com

Response from Customer Service

This doesn't sound good. It sounds like we'll need to walk through some troubleshooting for your front Loader. Please head over to our support team vi...

Customer ServiceApril 29, 2019

Worked great for 1 1/2 years...

Would Not Recommend

[This review was collected as part of a promotion.] I get the upside down/backwards F and a 3 code after about 2 minutes into a cycle. I thought maybe it was a balance issue, so I redistributed. Didn't fix it. I unplugged it for 30 seconds and tried to start a cycle again. Didn't fix it. I unplugged it overnight. Didn't fix it. I pressed the start button for 10 seconds while it was unplugged. Didn't fix it. Finally called a repairman. He said to buy a new washing machine. WHAT THE HEC...

April 6, 2019

From lg.com

Response from Customer Service

It sounds like we'll need to walk through some troubleshooting for your Front Loader due to the error code you are receiving. Please head over to our ...

Customer ServiceApril 8, 2019

Constantly having to readjust the load to spin

Would Not Recommend

[This review was collected as part of a promotion.] Right before the spin cycle I’m constantly having to adjust the load so it will spin. Everything is pushed to the back aid of the drum and called for service and never heard back.

April 3, 2019

From lg.com

Response from Customer Service

To troubleshoot the UE error code you are receiving we have created a help library article. You can find that article here: http://www.lg.com/us/suppo...

Customer ServiceApril 4, 2019

Lemon!

[This review was collected as part of a promotion.] It worked beautifully at first but about 6 months it started to shake violently. It sounds like a jackhammer throughout my entire house. A repair technician has been out to look at it and “fix it” 3 times. I am so disappointed in our brand new washing machine. I absolutely hate it. The dryer isn’t any better. Also has had a technician repair visit 3 times. I regret ever purchasing this product. I just checked though and luckily for everyone it ...

March 28, 2019

From lg.com

Response from Customer Service

If you're still experiencing issues with your washing machine shaking, head to our support page on Twitter, @LGUSSupport or on Facebook at https://www...

Customer ServiceApril 1, 2019

Love the steam function!

Would Recommend

[This review was collected as part of a promotion.] I bought this as a replacement for an older GE front load washer. I was wanting specific setting and cycles as I have kids and pets. This machine blows my old one out of the water! The capacity is much larger and it's so much faster than my old one. And my items cone out much cleaner!

March 2, 2019

From lg.com

great washer

Would Recommend

[This review was collected as part of a promotion.] easy to use,washes very well and is silent while in use, i would suggest a drawer unit or mini washer to raise the unit,

February 18, 2019

From lg.com

Great Washer

Would Recommend

[This review was collected as part of a promotion.] Purchase this front loader about a month ago to replace a washer (similar model) that was 10 years old. The old washer needed a drain pump and we determined it was worthwhile to purchase a new washer rather then put money into an old one.We love thug front loader.

January 18, 2019

From lg.com

Easy to figure out and simple to use!

Would Recommend

[This review was collected as part of a promotion.] I've used most of the washing cycles and am very satisfied.

January 15, 2019

From lg.com

fascinated

Would Recommend

[This review was collected as part of a promotion.] fascinated with my washing machine ,very nice lava and it leaves my clothes very fresh and clean

January 14, 2019

From lg.com

this washer is terrible

Would Not Recommend

We bought this washer and it is the worst thing I ever bought! It doesn't wash well and you have to drain it every time your done washing our it will stink!

January 10, 2019

From lg.com

Response from Social Media

Thank you for your review it is extremely important to us. It is terrible to hear that you are not satisfied with your Washing Machine due to it not t...

Social MediaJanuary 11, 2019

Great product!!!

Would Recommend

[This review was collected as part of a promotion.] About just a little over a month ago this thing is awesome. my aunt repair electronics and she's telling me to go with the LG and I'm so glad that I did.

January 2, 2019

From lg.com

Fantastic Washer!

Would Recommend

[This review was collected as part of a promotion.] I replaced a horrible front loader with this machine & I couldn’t be happier! The multiple settings make it great for myriad of fabrics I sew with. The spin speeds have cut my drying times considerably!

December 20, 2018

From lg.com

Great Features, Easy to operate

[This review was collected as part of a promotion.] When looking to purchase a new washer, I looked at LG, I was happy with our LG television and LG DVD player. So I looked to LG for other appliances and I liked the appearance and easy understanding of the electronic application of the washer, as well as the compliment of a sidekick pedestal for it, which I did purchase a few months after I bought our LG front loader. I'm very happy with our LG waser.

December 13, 2018

From lg.com

Super

Would Recommend

[This review was collected as part of a promotion.] Love my LG front load washer, very quiet and efficient

December 10, 2018

From lg.com

Great features easy to use

Would Recommend

[This review was collected as part of a promotion.] Very happy with this washer easy to use great features.

November 19, 2018

From lg.com