
Ratings & Reviews for LG TWINWash Compatible 4.5-cu ft High Efficiency Stackable Front-Load Washer (White) ENERGY STAR
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews. Many customers are satisfied with its quiet operation, efficient water usage, and effective cleaning. They appreciate the large capacity and convenient features. However, some customers experienced issues with balance and vibration during the spin cycle, as well as concerns about water usage and cleaning performance for heavily soiled clothes. A number of reviewers also reported problems with the product's longevity, with some units failing within a few years of use.
Customer review summary generated by AI, including incentivized reviews.washer
Would Not RecommendNo one came to fix it as scheduled, it cannot hold many cloths at all and has broken many times, when it works its great.
From lg.com
Frustrating! A dryer should DRY!
Would Not RecommendI've had this dryer for a year and I really don't like it. Clothes are not dry using the auto setting. They are wrinkled. The wrinkle guard setting has to be set each and every time. After running the auto dry, reset it to time dry for 20 minutes to get clothes dry. I really regret buying this and I so wanted to like it. The one thing it used to do that was helpful was coordinate with the washer cycle so perm press wash was set to perm press dry automatically. That doesn't work anymore.
From lg.com
We apologize for the inconvenience and frustration caused. ^Daphane Thank you for taking the time to review our product. Your feedback is especially i...
Fixing front load washer
Would Recommend[This review was collected as part of a promotion.] We have 8 people in the house. When our washer broke, we needed it fixed immediately. The technicians came and fixed the washer in a few hours. It runs like we just bought it!
From lg.com
Noisy
Would Not RecommendThis washer was already in the house that I bought. It is on the 2nd floor of the house and can be heard on the 1st & 2nd floors of the house. It is super noisy! Is this typical? Is there a way to stop all the noise?
From lg.com
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support...
Easy to use and washes well
Would RecommendThe product was decently priced. It cleans well and is easy to use.
From lg.com
a new era of air conditioning...
Would Recommend[This review was collected as part of a promotion.] whisper quiet with lots of features, the unit is easy to install and then performs like a champ.
From lg.com
Great cleaning ability
Would Recommend[This review was collected as part of a promotion.] This is my second set of LG stackable washer and dryers. I really love the way they clean and wring out the clothes almost to the dry point.
From lg.com
Breaks every year!
Would Not Recommend[This review was collected as part of a promotion.] This is a lemon it breaks and I have only had it for 4 years
From lg.com
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...
It has nice features and look good
Would Recommend[This review was collected as part of a promotion.] We enjoy using the washer because it has different cycles for different purposes.
From lg.com
Very disappointed in this washer!
Would Not RecommendThis washing machine will not get your clothes clean. It does not use enough water to get your clothes completely wet even with the Water Plus cycle. When I take dark shirts out of the washer after running a full cycle, they still have dry spots on them. How can my clothes be clean if they are not even totally wet! I called the place I purchased the machine and they said to try adding water from the tap which is totally ridiculous! Now I soak my clothes in the sink before putting them in th...
From lg.com
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing a...
Great features
Would RecommendI have had this washer for a few years now still going strong
From lg.com
Great clean
Would Recommend[This review was collected as part of a promotion.] Gets everything clean including loads of workout gear.
From lg.com
Loving mine so far
Would Recommend[This review was collected as part of a promotion.] The features, user interface, time remaining, and quiet operation are all new to me coming from a washer/dryer set that was nearly 15 years old. My only regret is not having the pedestals for the height, but I couldn't justify the price.
From lg.com
Good - not Great
Would Not Recommend[This review was collected as part of a promotion.] Besides the molded rubber ring inside tub (adjoining glass), the unit has been good, not great. About every 3rd wash it will leak from underneath, about one (1) cup of water. We have had tech out - "mushroom valve clogged" too much detergent. Interestingly, we use LESS detergent than the manual (and on-line LG specs) recommend. Pathetic...
From lg.com
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing a...
Flawed machine- terrible company!
Would Not Recommend[This review was collected as part of a promotion.] I am not happy with my purchase - will spread the word around to discourage the purchase of LG.
From lg.com
Thank you for taking the time to review our product. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are co...
Good Appliance, but High Maintenance
Would Recommend[This review was collected as part of a promotion.] I have dad this machine for over a year now. Works well in most cases, price was right and reputation of LG carries allot, however the Washer is High Maintenance. You have to leave the washer door open when the machine is not in use or mold will build up around the washer seal. If you overload it or even put to many "heavy" items when wet (Towels etc...) it may not drain properly during the spin cycle. We clean our washer weekly and still h...
From lg.com
Worked good for 2 1/2 yrs
Would Not Recommend[This review was collected as part of a promotion.] Needed repair and couldn't find a company that would work on it. Will never buy another LG Washer !
From lg.com
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...
Great features
Would Recommend[This review was collected as part of a promotion.] I bought this three years ago after previously having two other LG front loaders. I like the option of adding extra water to the load and choosing added wash times. I find it cleans my laundry really well.
From lg.com
Reliable
Would Recommend[This review was collected as part of a promotion.] I've had this unit for about 3 years now I'd say for the price point you can't beat it. I would recommend getting an extended warranty the water pump quit working but LG took care of it
From lg.com
Solid unit
Would Recommend[This review was collected as part of a promotion.] We like the unit, works great, and is efficient. It started to leak during loads about two years after purchase, is why 4stars. Was fixed with protection plan from Home Depot,been good since then
From lg.com
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support...