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TWINWash Compatible 4.5-cu ft High Efficiency Stackable Front-Load Washer (White) ENERGY STAR

Ratings & Reviews for LG TWINWash Compatible 4.5-cu ft High Efficiency Stackable Front-Load Washer (White) ENERGY STAR

4.3
814
Review
 4.3 out of 5
814 Reviews


86% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has mixed reviews. Many customers are satisfied with its quiet operation, efficient water usage, and effective cleaning. They appreciate the large capacity and convenient features. However, some customers experienced issues with balance and vibration during the spin cycle, as well as concerns about water usage and cleaning performance for heavily soiled clothes. A number of reviewers also reported problems with the product's longevity, with some units failing within a few years of use.

Customer review summary generated by AI, including incentivized reviews.
814 Customer Reviews

Would Not Recommend

[This review was collected as part of a promotion.] Keeps breaking every 30 days. I’ve had to replace the drain pump 4 times in the last 6 months. Washing machine is junk.

January 22, 2021

From lg.com

Response from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...

LGE Social MediaFebruary 5, 2021

DO NOT RECOMMEND

Would Not Recommend

Have had nothing but problems with this washer. Drain pump has had to be replaced 5 times in the past 24 months. Buy a different brand.

January 4, 2021

From lg.com

Response from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...

LGE Social MediaJanuary 21, 2021

Great features, really quiet! Get's the job done!

Would Recommend

[This review was collected as part of a promotion.] Great features, really quiet! Get's the job done! Every setting is true to it's description. Highly recommended

December 31, 2020

From lg.com

Front Load Washer WM3270CW

Would Not Recommend

I have had this washer 3 years... its noisy and started leaking from underneath. I don't recommend this appliance at all. I did not even feel it was worth getting a repair man out - as I have been disappointed from the beginning with all my LG appliances. Bought an amana and it is quiet and works great. Don't waste your money on LG.

December 16, 2020

From lg.com

Response from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that dr...

LGE Social MediaDecember 19, 2020

Nothing but problems

Would Not Recommend

Will last barely two years. Seals leak. Bearings wear out.

December 14, 2020

From lg.com

Response from LGE Social Media

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sur...

LGE Social MediaDecember 15, 2020

LG washer

Would Not Recommend

[This review was collected as part of a promotion.] It leaks from the back... a lot Even after I had it serviced

December 14, 2020

From lg.com

Response from LGE Social Media

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sur...

LGE Social MediaDecember 17, 2020

Would Not Recommend

[This review was collected as part of a promotion.] Purchased the washer and dryer 2 years ago. I have already had to have the washer repaired (no warranty) on the repair! The dryer is rusting inside and the enamel Is peeling frm around the front! Highly disappointed and will never purchase an LG washer or dryer again.

December 13, 2020

From lg.com

Response from LGE Social Media

I am sorry for the issues you are having with your unit. Thank you for providing the feedback as we work to improve our products and learn consumers w...

LGE Social MediaJanuary 13, 2021

Would Recommend

Been without our wonderful LG washer since June. Really do miss it. Hope to win this $500 Will really help get another one.

December 12, 2020

From lg.com

Would Recommend

[This review was collected as part of a promotion.] i purchased 3 years ago along with the extended warranty and so glad i did ,the pump went out 2 times but the warranty covered the entire expense and was a quick fix very little down time, if it can handle my family it can handle anything, just sorry i let my warranty run out the next fix is on me.

December 12, 2020

From lg.com

Super-quiet, efficient washer

Would Recommend

[This review was collected as part of a promotion.] Beautiful, quiet LG washer. I wish it had a few other cycles, features, but it works well for our busy household!

December 11, 2020

From lg.com

Great except for seal collects gunk

Would Recommend

[This review was collected as part of a promotion.] Great washing machine after 2 years of use, but the front door seal collects gunk at the base and is hard to clean.

December 11, 2020

From lg.com

Not great

Would Not Recommend

[This review was collected as part of a promotion.] Lots of problems with this machine. Water left in the unit when the cycle is over. So glad that I bought extended warranty.

December 11, 2020

From lg.com

Response from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that dr...

LGE Social MediaJanuary 4, 2021

Very Good Performance Overall

Would Recommend

[This review was collected as part of a promotion.] In four years, only one issue has arisen. Recently the machine was not producing enough water for a wash. I called LG support, and after a long call we decided to use the Water Plus button on every wash. This is working -- I don't know if it's a fix, or just a workaround, but it's working! Otherwise, very satisfied with this machine.

December 11, 2020

From lg.com

Advice from LG NOT good

Would Recommend

Called for info. What does the word BULKY mean in size/weight to wash? Was told that the dog cover for Love Seat could be washed. NOT. The washer did not extract the suds and did not stop spinning. I finally shut down. Dealt with the mess by HAND

September 26, 2020

From lg.com

LEAKS CONSTANTLY - would not recommend

Would Not Recommend

[This review was collected as part of a promotion.] We bought this unit in 2017 and have had nothing but problems since. When it works, it appears to clean the clothes just fine. The problem is, at least once a week we find the washer has a massive leak from the bottom. It seems to happen more often with larger loads (bedding/towels/etc), but it happens with small loads occasionally too. I've followed all of the recommended instructions for maintenance and prevention from the website - none h...

July 12, 2020

From lg.com

Response from LGE Social Media

This is not the quality we would expect from our products. Understandably this is frustrating. LG absolutely cares and we confidently stand behind our...

LGE Social MediaJuly 13, 2020

BUYER BEWARE

Would Not Recommend

They used junk screws to hold this unit together. The counterweight fell off. All four screws had sheared off. Techs say not worth it to repair.

May 21, 2020
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Do Not Buy

Would Not Recommend

I have had this washer for about 6 years. We have noticed that the seal is leaking, holds mildew in the soap dispenser and also the bearings just went bad. I will not buy another front loader again

March 3, 2020
Was this Review Helpful ?
Response from LGAnswers

Based on the issues you are describing, it sounds like you may need a technician to check it out. This may be done through our website: http://www.lg...

LGAnswersMarch 3, 2020

LG

Life span = two years tops

Would Not Recommend

We bought this washer two years ago. For the most part, we were happy with it until a few months ago when we started getting error codes on a regular basis. Our appliance technician is completely baffled as to what the problem is. Apparently, the error code indicates an issue with a sensor that isn't a feature on this particular model. We have replaced the control panel in an effort to correct the problem. Unfortunately, $250 later, the machine is still not functional. We've also had to re...

February 26, 2020

From lg.com

Response from Customer Service

That's not good! We're sorry to see that you've run into these issues with your washing machine. We'll need to gather some additional details from you...

Customer ServiceFebruary 26, 2020

Used machine

Would Not Recommend

Got the washer from lowes delivered. Before I set it up I noticed the little access panel on the front to gain easy access to the trap. Low and behold before I have even turned on the water there is water in the trap. After calling LG and confirming they do not and never run water to test these,I realize I have got a used machine. Called Lowes and still waiting for answer.Will update review later when I find out what Lowes is willing to do.

December 7, 2019
Sweepstakes
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No way is Life is Good with this washer

Would Not Recommend

Bought this machine(wm3270cw) over 15 months ago. Had issues with all the water draining from the dump. When i called and ask I was told to reduce the amount of soap. Well the warranty is up and the water pump died. Looked at the videos to replace the pump. Not an easy job and so not worth calling a repair man for a 2 hour job which if designed properly, it should only be less than an hour. Last LG appliance in my house. Clothes never did seem to get clean not matter how much water was in the c...

November 5, 2019

From lg.com

Response from Customer Service

That's not good! We're sorry to see that you've run into these issues with your washing machine. We'll need to gather some additional details from you...

Customer ServiceNovember 6, 2019